These folks were wonderful. I can't possibly recommend them enough…read more We were seriously up a creek. We had something going very wrong with our SUV while towing a trailer. It felt like a tire issue, but tire pressure was good and everything looked fine with the car and the trailer. However, on the road we were getting horrible shaking. In desperation, we went 20 miles off our path to get to Balmorhea for a 24 hour repair shop. We limp the car there only to find that it's closed. We search frantically and my girlfriend finds Balmorhea Towing and Tires on some website. It took us a few minutes to find because they don't have an office, it's just a lot with a couple trailers, but we found someone to help us. I think his name was Jeff. He and Markus (*sp) we super helpful, figured out which tire was giving us trouble and put on the spare. They were able to diagnose that the problem was a quickly collapsing sidewall. They gave us instructions on speed and where to take it next and how far we could make it on the donut. My girlfriend and I are both transgender and being in the middle of nowhere in Texas, let's just say we weren't expecting any red carpets. But these guys were so kind, patient, and courteous to us both. I felt like I was at one of my home shops. This was in the middle of one of the worst travel days I've had and was such a bright spot and a saving grace. We really appreciate these folks!

Very helpful and flexible company when I blew a tire. I used our insurance roadside assistance and…read morewas assigned one of the only towing/tire companies that would drive the 70 miles to help me. I later discovered the dispatcher on the insurance end told Balmorhea that I needed gas. Thankfully Balmorhea came prepared for all issues and with a little creative use of various jacks, was able to get me back on the road later that night. So grateful that they are willing to drive such a far distance to get stranded motorists to safety.

My trailer tires were not enough for my trailer. I was pretty much stranded. Looked up Jim's and…read morecalled. He had what I needed,replaced them all at a great price and got me going within an hour!! Quality honest folks!! Almost forgot to mention I had already had 2 blowouts earlier! Thanks again to Jim and Mark!

The team at Big Bend Automotive Repair was extremely friendly, seemed to really care about wanting…read moreto take care of the truck. They were very clear on time frame, because the type of work they were doing, there's a possibility that it was going to take additional time depending on what they found once they got into it. They were very clear that it could be more time, they couldn't guarantee that they gave me the estimated time that they thought it would be without any problems and a potential what it could be if they ran into some issues. They really seemed to care about taking care of me, trying to meet my time frames. Thank you very much!

My vacation was ruined after driving through miles of torrential rain and ending up in a flooded…read moreditch. The result was a flat tire and a nonfunctioning alternator. The guys at Big Bend Automotive Repair (new owners, same location) got me on the road at a reasonable cost in terms of $$ and time. Given my circumstances, they performed the service on a Saturday! That's extraordinary. That's small town hospitality. They're good guys.

Do not recommend. Misdiagnosed initial problem. Had purchased correct part that needed to be…read morereplaced. Mechanic very rude. Spoke to owner who could have cared less. Two weeks and vehicle still not repaired. Drove it off the lot to another mechanic. If I made them angry when inquiring on status of vehicle. Tough. Have fixed it anyway. And for work done for incorrect diagnosis. $200/hr.

ABSOLUTELY WONDERFUL! My husband and I were hiking in Big Bend when our truck broke down. Sixto…read moreTowing towed us to Alpine Auto Maintenance, where Wes took great care of us. He fixed the radiator hosing and more in about an hour late on a Friday- if it wasn't for him, we would have been stranded all weekend. Can't say enough good things. We were so thankful to find this place when we were in a bind.

I damaged the Sideview mirror on my car. Buddy has come up with a solution and been honest that it…read morecould be temporary. If need be, he has agreed to order a new mirror from the manufacturer and install it. Buddy, looks you in the eye and is a bona fide auto repair repairman Truly recommend him

I was an aircraft engine mechanic in the U.S Army. When I returned to civilian life I went through…read morea comprehensive auto mechanic school. I worked as a part-time mechanic for several years while attending UTEP, then I spent 7 years as a full-time mechanic for dealerships and then for a private full-service auto repair shop. Age caught up with me, so now I bring my 4 vehicles to Buddy. Buddy is the best mechanic I have ever worked with, and a great guy, honest, and fair-priced. You can't go wrong with Buddy!

Great customer service, very kind people. Helped us out, and explained throughly that they will…read moreget it done. Also a very fast experience. Recommend coming here!

Was on a road trip coming from Dallas, going to Marfa and Big bend. LR tire blew out just 10 miles…read morefrom Alpine, was not planning to stop here and needed to be in Marfa by the nighttime. The employees of Bill Williams tire co. not only diagnosed the issue promptly, determining that it blew out due to my tires unknowingly having been the incorrect size, but also accommodated me after their closing time of 5 PM to install and balance 2 new rear tires. Their act of kindness saved me from an unplanned stay in Alpine and additional costs. I may have just gotten lucky, and I assume this is a rare occurrence that only happens whenif the sympathetic employees deem the situation urgent, so don't expect the same accommodation as it's a rare occurrence to be serviced after hours in this manner by ANYONEanyone. Overall, I was able to get to my destinations on time with little delay. Though their services are pricier--$335 for two tires, installation, and balance--compared to Dallas (about $200), I appreciated the excellent service, speed, and quality of work. They had my correct tire size (215/60R16) in stock, unlike other local shops. For those in Alpine, they are the only place with an alignment machine, which costs $125 per service. If I lived in Alpine, Bill Williams would be my go-to tire shop. Their willingness to help in a pinch and provide top-notch service is commendable. Thank you to the Bill Williams team for turning a potentially trip-derailing situation into a minor delay.

They worked on my car. Showed me the problems while it was on the lift. When they called me it was…read moreready, while working on it they noticed something else that was wrong, they fixed it too. Fast, Friendly, informative . Great job

WENT ABOVE AND BEYOND! Road trippers who catch a flat, COME HERE!!!!!!…read more Edwin!! You are an angel and saved our souls as we traveled from Waco, tx to area 118 (which I also highly recommend) but we got a flat tire right between ft Stockton and alpine. A couple people did us solids, one fed us an orange and jello as we waited for the tow truck, but Edwin is the real OG of this fiasco. He went ABOVE AND BEYOND to help us find what we needed. Seriously, don't go anywhere else because he communicates well, helps you understand, and they are a great team. It's an awesome environment and felt no pressure to buy anything. Edwin, seriously you are a God send! Thank you so much!!! Vaya con Dios, amigo!

We stopped by Martins Auto Repair to fix a flat tire on a Monday at 3:30pm and talked to someone at…read moreMartins Auto repair who told us they were closing even though 2 ppl were working on cars and for us to go to U-Haul, down the road. Their Google site said they are 24 hrs ! U-Haul sent us to Fort Davis (34 miles away). Bencomo's Motorsport in Ft Davis gladly and quickly fixed our flat tire.

I hate trashing places unless they are truly terrible, and since we didn't actually have any direct…read moreexperience with their service, I'm just going with the five star so as not to tarnish their rating, but I felt it important to share with the business and potential customers what we experienced. We were in a bad spot and stopped off here in desperation because this shop was listed as 24 hours service. When we got here at about 5:00 on a Saturday there was no one around. We called the number painted on the front of the building but the phone rang inside the building and no one answered. I left a message but never received a call back. So I would just recommend calling before you go out of your way to stop here (like we did) to make sure you get confirmation they will be there.