We purchased a brand-new Whirlpool front-load washer and dryer set from Pocatello Electric,…read moredelivered on 12/17/2024, because we wanted to support a local business. Unfortunately, this experience has been extremely disappointing. The washer became inoperable around 5/5/2025. A technician came out on 5/12/2025, ordered parts, and left. The washer was finally fixed on 6/3/2025. We experienced another issue later in 2025 but were able to get it working ourselves. Then, around 11/18/2025, the washer failed again--this time locking a full load of laundry inside. That load has now been trapped since mid-November and is very likely producing mold, creating an additional health and sanitation concern. We called Pocatello Electric repeatedly on 11/18, 11/19, and 11/20, but were told they were too busy preparing for Black Friday to address our issue. No solutions or alternatives were offered. It wasn't until 11/25/2025 that Mr. Appliance came out and ordered parts. Between 11/25 and early December 2025, Pocatello Electric finally provided a loaner washer and took ours back to their warehouse--but only after my husband physically went and stood in their showroom demanding help. This option was never offered during our many phone calls. On 12/15/2025, Mr. Appliance informed us the parts had arrived. Due to a misunderstanding, they believed our washer had already been exchanged and returned the parts. When I called Pocatello Electric on 1/20/2026 to check on the repair, they didn't even know parts had been ordered and seemed confused that our washer had been taken to their warehouse at all. At this point, I've had to take our family of five to the laundromat multiple times, and we've only been able to use our washer for about 9 months out of more than 13 months of ownership. Despite the washer being taken in for repair within the 12-month warranty period, Pocatello Electric now refuses to pay for the repair because the warranty has technically expired--while the machine has been sitting in their possession since November. Yes, Whirlpool bears responsibility for a faulty washer. But Pocatello Electric is absolutely responsible for the poor communication, lack of follow-through, and disregard for their customers once the sale is made. We tried to shop local and support our community. We will not make that mistake again.

Got a great new stove that had a problem. Mike, in spite of my husband being a butthead, got…read moresomeone out to fix the problem in a heartbeat! Many thanks.

You can purchase a fine bicycle anywhere, but it's the service and the attention to detail that…read morewill make Barrie's your choice for a local bike shop in Pocatello. You don't just buy a bike, it's a whole lot more. You need the right accessories and you need the right fit. Barries stocks The big names in cycling equipment, Specialized, Trek and Giant brands along with all the bells and whistles to go with your bike. The Retül bike fit system they have consists of 3D data capture hardware and software. It provides an extremely accurate way to measure a rider and his or her bike. The shop is easy to find on Yellowstone, the main drag in Pocatello, plus there's plenty of convenient offstreet parking. Are you craving a new bike? No problem, Barrie's has what you need. Ride strong!

This shop has been unable to replace the crank and rear cassette on a 29 they sold to me a couple…read moreof years ago. That's twice I've had to go to Oregon Trail for routine maintenance that should have been performed at the shop where it was bought. This shop has also installed the wrong change once and even completly lost the bicycle once. It turned up in their warehouse across the street. It pains me to give this review but they earned it. I CAN NO LONGER RECOMMEND BARRIE'S SKI AND SPORT AND CAUTION ALL POTENTIAL CUSTOMERS TO BEWARE. REMEMBER, THERES ALWAYS OREGON TRAIL.

these people are incredible the computer expert is super talented! My laptop went black on the…read morescreen during Major business conduction and he got it fixed rather quickly. Honestly I didn't even think it could be fixed I mean what do you do with a black screen. Amazing prompt customer service they're friendly I am so grateful that they exist. They had very fair pricing it took him three hours to fix it and boy I'm so grateful thank you thank you thank you

No complaints here. They had my laptop for 1 day and were able to salvage the hard drive from a old…read moredestroyed laptop and transfer all my data, photos and music on to a new laptop (and I didn't even have a power source for the old, dead laptop!). They also gave me back the old hard drive, just in case something was missing, we could back and get it off there. Could not have asked for it have gone any smoother. Will be doing business with these guys again for sure!

Love the local expertise regarding which plants and trees will survive in alkaline soil/water and…read morein the unique conditions here in the central Rockies. We had been spending all of our landscaping dollars at this business, then, as he was checking out, my husband encountered a social dilemma. The lady, blondish and middle aged at the checkout, was going on and on, gleefully discussing with a customer ahead of him, elated at the thought that Donald Trump would be going to prison. Literally doing a happy dance. This was in summer 2024 when a judge gave the jury bogus instructions. This ruling was later overturned by a higher court. But, back to the moment in time at that checkout stand. My husband was appalled that she would bring politics into her workplace. We figured the folks here were of a different political persuasion than we were, but no big deal, we get along with all types, right? But she took it over the top and just totally disregarded the fact her customers come in all types, including conservative in a rather conservative area. We haven't been back, because we just found her behavior so unprofessional. Would rate 5 stars for products and horticultural knowledge. They even give free classes! Customer service, though, at the checkout area should not include a side order of TDS.

I love the Pocatello Green House! They have always gone out of their way to provide me excellent…read morecustomer service, products, and pricing! They carry quality products, far superior to anything you can get elsewhere in town. Don't even think of putting weed guard from Home Depot's or Lowe's in your yard, as it will be a total waste of money. Their rocks are the most beautiful I could find anywhere. I'm so grateful Pocatello has its own quality Green House!!!

I love this pet store. Have been coming here since I was a kid, and bought my first turtle, which…read moreis still alive decades later. Great place to get cheap feeder fish as well.

McKee's is a cool shop not a lot of options in any certain from area. One of the employees is very…read morenice and helpful, how ever the bigger lady working with the fish is very short worded and rude.

Worse pawn shop in south east idaho! Mike is a creep he literally makes every female that comes in…read morefeel extremely uncomfortable. His son is half asleep and out of it most the time. They dont give the items people bring in to sell a fair value. They over price their inventory and they undervalue people's belongings. NOT A FAIR OR RESPECTABLE ESTABLISHMENT AT ALL!

The whole transaction from start to finish went smoothly. Looking forward to doing business with…read morethem again in the future .