I recently had my Mercedes SLK350 and BMW X5 detailed by Critical Details. I can't say enough good…read morethings about this business. The owner, Trevor, is very passionate about his work and it shows with his amazing attention to detail. Both of my cars were detailed to a condition that was better than when I took delivery from the dealership! Critical Details also put a layer of opti-coat on the cars. This stuff is amazing and really saves a ton of time on future car washes. It is very hydrophobic, so when it comes to drying the car off after being washed, you can just blot the remaining water off the vehicle with a microfiber towel. I would highly recommended Critical Details to anyone looking to have their vehicle brought back to showroom condition.

My experience with Critical Details was amazing! My car was purchased brand new six years ago…read more Shortly after buying my car, I also bought a pug. When I brought my car to Critical Details for auto detailing, I had never cleaned the inside and had tried 3 times (without success) to vacuum out the pug hair. So, I didn t have high expectations when I dropped it off. My car was INCREDIBLE! There was not one little fawn pug hair left in the car. Whatever pet hair removal system they use works! I can t believe it! I am so pleased with this detailing. I would highly recommend Critical Details to anyone!

Clean place, machines work as they should. I spent 35$ on wash and yet no restroom. Friends is…read morebetter but very busy, for a good reason.

Never again! I used 3 washers and had clothes ruined by bleach in all 3. An other customer also…read morehad clothes ruined in the 3 washers that she used. We both reported the incidents to the store clerk. The clerk called the owners, Robbie and Christina, and was told, "It's not our liability. " They were not concerned with our issues at all. I would recommend finding an other place to do laundry, get a carwash or gas. The money grubbing owners do not deserve your business. Definitely two thumbs down.

Used the touchless wash and the water smelled like rotten eggs, made my whole car reek. Definitely…read morewon't be coming back.

I spent $19 on the touchless car wash. That part went fine. However I've just looked at my bank…read moreaccount and somehow I have been charged $75 for the vacuuming portion. It's true--I did quite a bit of vacuuming. The first time I used the vacuum I paid $2.50 cash. The next few times I used my credit card. It seems that there was a a $15 charge each time I used the card. I mean by my reasonable reckoning it should be 5-10 times $2.50. That means at the most $25. Nope. It cost almost $100 total for me to wash my own car. Please do not give them your business. UPDATE: It appears I was hasty. There was a $15 hold each time I used the card but the amount actually charged was a more reasonable $2-$6....so I was hasty in my judgment

These people cat figure out to start at top of car. They just wanna blow that salt in they're all…read moreover everything. It's very simple.

We drove 5 hours from the Bronx to visit family in the night you can just imagine the amount of…read morebugs stuck on my white car. He first did a power wash on the car and got the bugs off before we even got into the car wash it's self. He just did not towel dry it after we got out

DON'T WASTE YOUR MONEY. This used to be a good car wash but it's not anymore. They missed the same…read morespot on my truck three consecutive times and when I told them about it, it didn't seem to make any difference. This time they just yelled at me so I canceled my membership.

The worst car wash in Plattsburgh bar none. $14 for the…read more"ultimate" touchless wash and my van looks exactly the same as before. Even fresh bugs were still clinging onto the paint. Go literally anywhere else in Plattsburgh!

Amazing Carwash. Very well maintained. Very secure. Very Affordable and great service. Highly…read morerecommended if you like washing your own car. Accepts credit card, debit & Cash. Very friendly owners. Thank you

From the owner: Our business specializes in Carwash business. With a (Lave Auto Libre Service) Self Serve Carwash…read moreOr a Touchless Carwash laser wash touch free system you can wash your car yourself or have it washed for you with our all new top of the line Laserwash360plus in bay multi wash optioned service.

Self cleaning bay prices are raised to high compared to all the times I've been there prior, living…read morelocally using the car wash often. Does a great job cleaning, but when I went yesterday it was $6.00 for only six minutes. Won't go back.

Always great and friendly service and a thorough wash. When I get home, I do a walk around my…read morevehicle and I've always been pleased on the quality of cleaning I received. I use the coupons every time I go there. Saves me $4 off a premium wash ($12 w/coupon). I'm not sure if their email address is posted any longer, but, for the sake of the customer for feedback or concerns, there should be! I prefer brushless over a contact wash to reduce scratches and wear on the finish. While brushless might not as good during the winter when grime is extreme, it's still the way to go for me. Be sure you get the undercarriage/belly washed every time. Especially during the salt of Winter. That's where rust and corrosion can get really bad if you don't keep it clean there!

Literally AMAZING, we had a family incident, they cleaned it amazingly and so fast for the job it…read moreneeded! We needed a FULL clean of one of the seats and it took less then an hour, and cost so much less then any others nearby

Quick and convenient car wash. It got the job done, getting all the caked in salt off the car.read more

Detailing was good. Price was good too. Customer service was…read moreabysmal. What should have taken two or three hours, took all day. I understand stuff happens, but I should have been told it would take hours.

My Jeep has been super dirty due to living next to a construction site and just from driving…read morearound. I was passing by and decided to turn around and stop. I opted for the $17 Ultimate deal to "wash, UV protect, triple foam double bond with Teflon Wheel Brite, brake dust cleaner, tire shine, with a hand dry." As I have a soft top, I have to be careful where I go. The gentleman assured me it'd be fine (it's not an automatic high power wash-he power washes it manually), so I went for it. Jeep came out as shiny as a new penny (do they even mint those anymore?) Only one spot of bug guts on the windshield wasn't removed by the machines or the person drying, but considering the rest of the vehicle looked amazing, I'm happy. A monthly or more frequent trip is in order.

The self serve bays are fine enough -- decent equipment and wash products -- but man is this place…read moreexpensive! I think perhaps they charge so much because they know they're really the only decent self serve car wash in the area. Go if you can afford $20 for 10 minutes of wash time.

way overpriced! $2.25 for a minute and a half of vacuuming. That is barely enough time to get one…read moremat done! I'd be better off hooking my home vacuum to an extension cord!