We have been twice in a month and a half for alignment which hasn't been done right yet; and they…read morenow want me to pay for the third one they have still never done right. My car is also under warranty and they don't want to fix or even acknowledge problems that it is having. Horrid service department so don't want your money.

Great service, very reasonable pricing, and good turnaround time! Would have additional service…read moredone here if needed and in the area. I am in town visiting my parents for the weekend and needed rear brake work done. Priced around a few local business and decided to try the Toyota dealerships service department. I booked an appointment online over the weekend for Monday morning and requested a call for a quote. Received a call first thing Monday morning and pricing was extremely reasonable so brought in my Rav4. I am beyond satisfied and work took about 2 hours for rear brakes and rotor replacement. I even found a 25% off service coupon online. Ask for Travis T. he was my awesome service advisor! Great experience all around.

I just bought my second vehicle from the River City family, my first being a Subaru from River City…read moreSubaru. Both times the buying experience was great. When I purchased my new vehicle I found what I was looking for at River City Ford, so I went to look at it. The salesperson was Homer Wilson, he was very pleasant, knowledgeable and was very easy to work with on my purchase. Within an hour of pulling in to look, I was heading home in my new vehicle!! The River City dealership family has gained another loyal customer with me. I would highly recommend to anyone looking for a new vehicle to look at their dealerships.

Terrible dealership. Stay away! I purchased a vehicle from this dealership in 2021 and it has a…read morenumber of active recalls that this dealership has all but refused to fix. I've been told on no less than 4 occasions over the past 3 and a half years that they would order parts and get back to me. This never happened. In the last instance of this they waited for a program to elapse that would have gotten me a 2nd key I was told that I would receive back in 2021. So now I don't have the key I offered to buy or the one that was offered by Ford for free. This dealership is an embarrassment and whatever poor excuse for management that is in charge of it should be terminated immediately.

I brought my 2022 Jeep Wrangler Willys Sport to Goldy Chrysler Dodge Jeep Ram for Recall 21D. After…read morethe recall inspection, I was told everything checked out and was handed my keys. I drove about 10 feet before my Jeep shut down inside the dealership garage with multiple warning lights. The dealership kept my vehicle for six days. Initially, I was told I needed an auxiliary battery before they could continue diagnosing the issue. After some pushback from me not being happy about having to spend nearly $600 on a new auxiliary battery they later covered the battery and labor under warranty. They eventually diagnosed a blown fuse, which cost me over $200 to replace. My frustration isn't just the repair bill--it's that my Jeep arrived at the dealership running normally and became disabled immediately after the recall inspection, yet I never received a clear explanation for why that happened. I also wasn't provided a loaner vehicle while my Jeep was out of service for nearly a week. This wasn't my first concerning experience here. Last year, this dealership replaced part of my Jeep's electrical system and told me everything was fine. Less than a week later, my Jeep shut down while I was driving on the highway several states away. An independent shop ultimately replaced both batteries to resolve that issue. I appreciate that the dealership continued diagnosing my Jeep rather than immediately sending me home, and they did cover the auxiliary battery under warranty. However, based on my experiences, the communication, confidence in the repairs, and overall customer experience have left me disappointed.

Service department saved me a good amount of money. Was told by Jessica that the diagnostic showed…read moreit was not as serious and was repaired while I waited.

Not only did I find EXACTLY the car I wanted, Rusty and Joyce figuratively "held my hand"…read morethroughout the entire process, even calling my insurance company for me before I drove my "new" car off their lot, and offering to drive my old car to my house had I needed that service. I REALLY appreciate their no-nonsense approach, finding it so refreshing after several frustrating interactions at various dealerships across the area. No sales manipulation taking place here. I didn't feel "sold to" so much as "guided through" the experience. I also learned that if you have a specific vehicle you want, if you let them know, they will be on the lookout and do their best to get it there. I highly recommend you stop by and introduce yourself. Don't be fooled by the seemingly low inventory on this small lot. It's like seeing only the tip of the iceberg. They restock nearly as fast as they sell!

There's no way I could recommend this body shop. Will now have to go elsewhere to get what they did…read morerepaired. It's not me even being picky about the job, between gluing parts on, not replacing parts that where supposedly bought for vehicle to painting over adhesive stickers on used parts. Do not use this body shop.

They are great and easy to work with; I recommend going here to at least met and get a quote. My…read moreguess, you will stay once you go. Good work and if there is an issue they correct immediately.

These are some of the the sincerest and experienced people I have ever worked with. I had an…read moreunexpected emergency with my transmission, other mechanics told me I needed to replace it entirely (which would cost thousands), but these guys knew exactly what the problem was and made a precise and inexpensive fix. Highly recommend!

First of all, absolutely % PHENOMENAL work! Done within a few days every time, gone to this place…read morewith several different cars over the years, and they get it done within a few days, never been over a week ONCE! Highly recommend getting car parts fixed and repaired here. Price never even goes over a thousand. Super quick oil changes. Plus for the front desk lady being super nice. No body work, but that's the only downside.

Fixed my stuff and good price. Took the time to diagnose the issue in front of me and showed me the…read moreresults

Everyone was so friendly. Mary Beth was very patience with us and couldn't be a better saleswoman!!…read moreShe was also very fun and NOT boring to work with it!! Johnathon was also very nice and friendly during the whole thing. I definitely recommend buying a car with them!!

Good company, great staff, i looked a a car they had posted for sale. A lady called me and asked if…read moreI knew what kind of vehicle I was wanting. She said she had it noted and they'd call if they gotten any in. Less then a week latter I got a call back from a gentleman. He Said they had gotten a car in that seams to be exactly what I was looking for. We went to Huntington. One look is all I needed and I knew it's exactly what I wanted. Ya see, my husband and I had gotten our first new'ish car in February of 2019. It was a 2016 Nissan Pathfinder. O it was the perfect car, it was perfect size. I wanted a 3 row seater because I have 3 kids, sense I live in McDowell Co. West Virginia I wanted something I could lock into 4 wheel drive; We have some rough winters and rougher roads. But I didn't want anything big like a van or a traverse. When I seen The 2016 Nissan Pathfinder, I fell in love, it matched my demands perfect, but there was 1 problem. The 2013-2018 Nissan pathfinders didn't have Bluetooth music streaming. Your iPhone had to be plugged into usb for music. that was just something we'd have to live with. So we got the 2016. Not from this car lot. It was a different company for that car. Unfortunately 6 weeks after we got the 2016 someone ran me off the road into a deep ditch. The passenger side undercarriage almost directly between the front and back doors hit the ground hard when my wheel went into the hole on the side of the road. The curtain air bag deployed and the passenger side seat air bag deployed. The insurance declared it a total loss. I cut the air bags out and drove it as is for right at a year before deciding to turn it in. The insurance company set us up with a rental through enterprise rental. That's where enterprise sales come in. As I'm trying to find the renal site to schedule my rental pickup I came across enterprise car sales. I explained that I wanted the Nissan Pathfinder 2020. Because I loved the 2016 so much. But I wanted music streaming had to be Bluetooth. within the week this gentleman called. When we got there everything seamed to be in order. But then the financing bank for the 2016 wouldn't give us the go ahead. The new bank needed the old bank to show that the 2016 was paid in full so we wouldn't be on the hook for 2 vehicles. It took 2 weeks after we paid the down payment. Before we could actually bring our car home. In mean time we're driving a rental. The insurance company had quit paying for this rental 7 days after we gotten it because the 2016 was considered a total loss. The gentleman at enterprise car sales said that sense we already paid the down payment for the 2020 and the bank was holding us up. Then he would contact enterprise car rental's and explain to them what was going on. The rate for the rental was $37 daily the insurance company was only paying $30. But enterprise rentals was hounding me to come and sign a different contract that was going to rase the rate from $37 daily to $98 daily! I don't know anyone that could afford that kind of rate to rent a car for any reason. So I explained this to the gentleman at car sales. He called the rental company and had a little trouble with them, but alimentally got the charges lifted for a week. Then the wait went into week 2. So he called the car rental and argued again. And got those charges removed from my account. After 2 weeks we was finally able to go get or car and bring it home. The prices are great as well. We did look at a diff 2020 pathfinder at a different car lot. The car was a modal below the SL so it had less features and was $10,000 more on over all price. The people at that car lot was pushy trying to make us take that car. That's for a different Yelp review. As for this car lot and the people that work here. I absolutely recommend stoping I or calling their office if you looking for a replacement vehicle or just wanting to add an additional car to your household. They have a great staff that actually listen to what you want, and with the best competitive prices I found from looking online and in person. Great please. I wouldn't recommend renting a car with the enterprise rental. But enterprise car sales in Huntington is wonderful. Hope I don't bore anyone with leaving such a long in detail review.