Brian Hall knows his stuff! He's not afraid to answer questions and will certainly stand by his…read morework. I especially appreciate that he's honest and will be frank in telling you that if you want him to repair using the cheapest parts he'll do that, but he warranty the work. I don't blame him! I told him I need to watch my budget and he said he's look for the best price on well made parts from reputable manufacturers. That's only fair. He's also a really good guy with a positive attitude. So nice to work with a repair person who isn't grouchy or touchy when you ask questions. I'm curious and if I can learn something that will help me catch a problem BEFORE is more serious than it has to be, then I'd like to do that. I think that's best for both sides of a repair issue. Be honest with Brain -- he'll return the favor and do a terrific job for you!!!

Halls appliance was very honest when inquiring about our dryer. He provided some suggestions and…read morethey worked. He offered this despite knowing if it worked we wouldn't need to hire his services. This is someone who cares about customers more than just making a quick buck. We will definitely call lupon his services in the future. Thank you.

I called for service on my very old dryer. A young man named Justin came and evaluated my dryer. He…read morewas great! Professional, Knowledgeable and personable. A-1 scheduled my appointment for the day after I called. I will definitely use them again. Mary

Happy to know them . Michael was quite adept at replacing my vent hood. He made the job painless.read more

T&B Appliance Repair and Service came out to my home today to clean out a difficult dryer vent. It…read morehas five elbow connections that make it tedious to work through. Truman worked diligently and throughly to ensure every twist and turn was cleaned. He even replaced the hose on my dryer and took apart and cleaned every venting part of my dryer. I did a load of towels afterwards. It used to take over an hour to dry them. After service it only took 40 minutes. I'm saving money on energy, wear and tear on the machine, and time! I highly recommend T&B Appliance for any dryer and vent cleaning. I asked him if I could schedule a cleaning for a year out. He responded that it may not be necessary to do it so soon, but he would put it on his calendar to send me a reminder if I wanted. Good company, good honest guy...

Called and the lady who answered was extremely rude. Sounded like it was an annoyance to find a…read moretime to come out. Then said they could get to me a week later. I decided just to buy a new washing machine. Don't do customer service if you don't know how to interact appropriately.

I reached out to Wyatt on Yelp. Although he was not able to service my brand of washer, he provided…read morea recommendation for another company who could. His response was fast and courteous.

He repaired our oven and did and amazing job on the communication and the work. His customer…read moreservice is top notch! We will use him next time an appliance needs fixing! Thank you!!! Price was very reasonable and worth it.

Not only does Just-in-Time insist on extracting payment for their service call before they ever set…read moreout, but they charge more than A-1, which we strongly recommend instead.

These guys deserve 10 stars! My compact washing machine broke. It was an older European brand…read morethat not many people even work on anymore. They made 4 attempts to diagnose and fix it (4 visits total). Finally, they determined that it was the motor that was malfunctioning-- but since that part had been discontinued, the unit was non repairable. The good news is they refunded my money for the parts they had ordered and installed, and only charged me for the one time dispatch fee (one visit). Amazing! They also gave me great advice on how to buy a new one that would fit into the compact space. 10 stars!!!

I've used this supplier for 25 years. Everything from drip pans for my stove to heating element for…read moremy dryer. Very knowledgeable personnel and extremely helpful when not familiar with a part. I definitely recommend them!

Heard about this spot from an electrician friend. Long story short- I'm glad I checked them out…read more.. it's a hidden gem thatll save The do it yourself we a ton of money! I gave them a call and they had my part in stock and cheaper than online sites. Customer service was friendly and laid back, definitely not politically correct... but sometimes that's refreshing. A throwback to how things use to be everywhere before so many got bent outta shape over nothing... I digress. The counter folks were helpful and informative, didn't upsell me on garbage, and made sure I had everything I needed to make the repair. We talked about what could be the cause of failure for the part I was replacing. That helped me realize maybe I should change another integral part out as well, which they had readily available at a great price too. It definitely wasn't an upsell as I was trying to determine the initial cause of the failure. Their explanation made me realize that I'd rather not chance another failure if avoidable. Overall, a dying breed of a business selling replacement parts needed to repair all those appliances with planned obsolescence. Why spend hundred$$$ on replacing the whole appliance when you can spent $10-20 and a 1/2 hour of the day and be up and running?!?

I am more than satisfied with the excellent service provided by this family business. My almost new…read morerefrig/freezer stopped cooling and I needed help NOW. Greg arrived within 3 hours of my request, unlike Sear's estimated 2 1/2 weeks or a no-response from another local business. He found the problem in 10 minutes, charged me the simple minimum and my problem was resolved. Kudos to this new small business.

5 stars!!! Outstanding, professional, prompt, courteous and more than fair price. I was immediately…read morecontacted by Greg, who came out the next day, which was a Saturday. . He was easy-going and very efficient, cleaned out the dishwasher parts and he even gave my a spare dishwasher rack since some of the pegs on mine had broken off. Thank you, Greg!

Sturgeon Family Appliance is everything you hope a local, family-owned business will be. They're…read moreknowledgeable, fair, friendly, and genuinely so helpful. Every interaction feels personal, like you're talking to people who actually care about solving your problem rather than just making a sale. I brought in a piece from my washer that couldn't be fixed, and we couldn't find a replacement part anywhere. Instead of brushing me off or trying to upsell me, their team went above and beyond. They took the time to look it over, explain what was going on (a rat was eating my washer!!!!!!), and even suggested a few ways I might be able to fix it myself. And the best part, their advice worked. It's rare to find a business that's this honest and this committed to helping people. Ten out of ten would recommend them to anyone in the Rogue Valley looking for appliance help or expertise.

I had an appointment with them today. I waited for them to call or show up and even text them…read moremultiple times to confirm they were coming. They replied that they were (photos will be posted) but never responded again. I have to start my search to find a repair person again and wait for them to obtain the part and make it out. This will cost me time as well as money at the laundromat. A call or text to reschedule would have been appreciated.