Lots of plexiglass protection around the check out counter, roped off areas, and one 60-something…read moremale employee who was wearing his mask under his chin. When I commented during the very long wait for him to look something up on the computer, "You know, that mask isn't doing a damn thing except protecting your chin." he pulled it up over his mouth but still well under his nose. Apparently no idea how the respiratory system works. Thanks for trying - but that was a total fail. Management should superglue the damn mask on his face.

So My husband and I arrived tonight to replace my battery which was completely dead which yay me…read morewas still under 3 years so total replacement. With no tools along with us my husband asked if he could borrow some so he could swap them out. Not only did Andrew M offer tools but also offered help. service like what we were given tonight will definitely bring us back . Thank you Andrew for being a perfect definition of what work ethics are. As well as being so friendly with a smile always is welcoming thank you happy customers

On vacation in Egg Harbor. Ran over a screw. Tire was flat after a day...which was Sunday. Had…read moreFix-a-Flat and filled it to get back to town without towing. Chose LeFevre because they were closest but also because they had 5 positive reviews on Google. I was surprised there was no Discount Tire or Tires Plus in Sturgeon Bay but LeFevre was it. Drove on my half flat, they were busy but brought my car in right away. Couple things, first they weren't too pleased about Fix-a-Flat because "it is messy" but they dealt with it. It was either Fix-a-Flat or pay for towing 25 miles. Second, Monday's are typically busy for them due to scheduled appts so you might want to call ahead which I didn't do. All told, I arrived, they got me in quickly, were done in 30 minutes and charged me under $25. While they aren't overly friendly, they were efficient and inexpensive. I would recommend. :)

Never have your car towed here for service. Had it towed in the late afternoon and the next morning…read moreI called to check for an update. Guy says he knows nothing about it and doesn't have time to repair it either. I ask for keys which he easily and quickly finds. ON THE ENVELOPE it has car type, issue for repair, and phone number of owner. I asked why hadn't he called to inform us about the car and that he can't repair it or have time for it. Again states he didn't know anything about the car.

Does excellent work and dont add things on that arent needed. Would definitely recommend them to…read moreothers.

Disrespectfully hung up on me when I called them asking if they could help me with an emissions…read moretest. I understand not being able to do it, but to hang up the way they did left a bad taste.

Greg, John and especially Ryan were just terrific to deal with. My boat had a mechanical issue and…read moreGreg researched the part and ordered it for me. Ryan took extra time to figure out my issue and promptly repaired it once the parts arrived. Bay Marine and Sturgeon Bay is an exceptionally fine facility and we appreciate, their concern and efficiency. We used to stay at Centerpoint every year, but we are now a dedicated customers of Bay Marine in Sturgeon Bay. Their facility is outstanding and the staff exceptionally great. Not as crowded as Centerpoint Marina however the facilities are more updated and friendly. Great swimming pool, too

Tom the service manager is awesome. I was buying a boat from another marina and he arranged to have…read moreis mechanic do survey at busy time of year. A+ communication and customer service. Greg even gave me a ride into west marine at the end of the day. Good guys, great service.

TL;DR: Excellent customer service, fair pricing, and clear communication of expectations and…read morepricing. A few weeks ago I had just gotten into Sturgeon Bay and my check engine light came on, shortly followed by my car warning me that my transmission was overheating. Panicked I pulled over and googled for mechanics and the top result was Young Automotive. I called and spoke with Nick, I explained my situation, that I was out of town, and that I was right down the road. They weren't able to look at my car until after the weekend, but they got me into a loner car, were super clear about what the cost would be for the loner as well as evaluating my car, and within 15 minutes I was on my way home. It turned out that the issue had warranty coverage with Ford and Young Automotive went above an beyond by transporting my car from their location over to the Ford dealership (Jim Olson) for me since I live 2 hours away. They extended my loner rental at the customer rate and when I showed up to return the loner and pick up my car from the dealership, they gave me a ride over so I didn't have to Uber or find a cab. I typically do research before I pick a mechanic, handyman, ext, however research wasn't really an option in this situation. I am beyond pleased with the amazing customer service, clear communication, and reasonable pricing. If you live in Sturgeon Bay and are looking for a mechanic I can't recommend Young Automotive enough. And if you are like me, just swinging through town and your transmission overheats, they are the ones I would call.

I am new to Door County and I was looking for a reasonable reliable auto service shop. Young sends…read moreout numerous coupons for basic service, oil change, flush and fill coolant, etc. I decided to try them. I was told that by friends that Young was one of the more expensive places but I decided to see for my self. I got an oil change and flush and fill coolant. using coupons It was a little more than I thought it should be but when I picked up the car and drove for a mile smoke started coming from the engine and the warning lights went crazy telling me to stop immediately. I saw the engine was very hot on the thermostat. They had flushed but not filled. There was no coolant in the radiator. I waited for the engine to cool down and I called them. I was told it was almost closing time and they might not be able to do anything. I immediately drove back with a hot engine. There was no excuse or attempt to rectify their mistake. In fact, they told me I should have checked the radiator before I left. I could have lost the whole engine.

These guys HUSTLE 'cause they want to give customers fast service. But, unfortunately, I was a…read morevery time consuming customer. Their was SO much crap clogged up in the coolant lines of my old vehicle. They thoroughly cleaned it out and got it all fixed; even though I figure they felt bad for the people waiting behind me. Yep, I would recommend this place. Evian and Austin did a great job!

The manager John was clueless and had no idea what he was doing and these two workers Ray and Omar…read morewe're doing all the work and he's just sitting there on the computer not helping him. I feel very sorry for those two and I am glad that they are no longer working there, but I would never recommend going to that Valvoline.

courteous nice family! excellent service!…read morewhile traveling our class b van needed an alternator! They were extremely helpful & got us on the road quickly! I highly recommend this business!

They all made this process so easy. Brennen held a car for me because I could not get there till…read morelate. They even stayed past closing to help. I love my 2023 Ford Explorer. It was worth the drive. Very honest and trustworthy. They beat out every price from Green Bay to Sheboygan! No wonder cars don't stay on the lot long!!

Over the years I have purchased cars from multiple dealerships, which tend to be agonizing, high…read morepressure sales experiences that hold you captive for hours, try to 'upsell' and are less than forthright on things. I am thrilled to say Reliable Automotive Sales is NOTHING like them! Mike was responsive (even during off hours!), upfront, and offered a generous trade-in value based on the info I gave him (ahead of time), pending seeing the vehicle in person. There was a part of me that was anxious we would drive all that way only to have them say sorry, your vehicle is not as nice so the trade in value is less (based on other dealership experiences- kind of a bait and switch). Ahead of time, we had a purchase agreement tentatively figured out... When we got there, Mike confirmed the generous trade in amount he had offered, and because we had been able to work things out in advance, we were able to drive off the lot with the updated vehicle in less than an hour. It is clear to me that he takes pride in the reputation of the dealership and makes every effort to live up to that Reliable name. Next time I am in the market for a vehicle, I will definitely check out what they have to offer. Thanks!