Lots of plexiglass protection around the check out counter, roped off areas, and one 60-something…read moremale employee who was wearing his mask under his chin. When I commented during the very long wait for him to look something up on the computer, "You know, that mask isn't doing a damn thing except protecting your chin." he pulled it up over his mouth but still well under his nose. Apparently no idea how the respiratory system works. Thanks for trying - but that was a total fail. Management should superglue the damn mask on his face.

So My husband and I arrived tonight to replace my battery which was completely dead which yay me…read morewas still under 3 years so total replacement. With no tools along with us my husband asked if he could borrow some so he could swap them out. Not only did Andrew M offer tools but also offered help. service like what we were given tonight will definitely bring us back . Thank you Andrew for being a perfect definition of what work ethics are. As well as being so friendly with a smile always is welcoming thank you happy customers

On vacation in Egg Harbor. Ran over a screw. Tire was flat after a day...which was Sunday. Had…read moreFix-a-Flat and filled it to get back to town without towing. Chose LeFevre because they were closest but also because they had 5 positive reviews on Google. I was surprised there was no Discount Tire or Tires Plus in Sturgeon Bay but LeFevre was it. Drove on my half flat, they were busy but brought my car in right away. Couple things, first they weren't too pleased about Fix-a-Flat because "it is messy" but they dealt with it. It was either Fix-a-Flat or pay for towing 25 miles. Second, Monday's are typically busy for them due to scheduled appts so you might want to call ahead which I didn't do. All told, I arrived, they got me in quickly, were done in 30 minutes and charged me under $25. While they aren't overly friendly, they were efficient and inexpensive. I would recommend. :)

Never have your car towed here for service. Had it towed in the late afternoon and the next morning…read moreI called to check for an update. Guy says he knows nothing about it and doesn't have time to repair it either. I ask for keys which he easily and quickly finds. ON THE ENVELOPE it has car type, issue for repair, and phone number of owner. I asked why hadn't he called to inform us about the car and that he can't repair it or have time for it. Again states he didn't know anything about the car.

Does excellent work and dont add things on that arent needed. Would definitely recommend them to…read moreothers.

Disrespectfully hung up on me when I called them asking if they could help me with an emissions…read moretest. I understand not being able to do it, but to hang up the way they did left a bad taste.

Greg, John and especially Ryan were just terrific to deal with. My boat had a mechanical issue and…read moreGreg researched the part and ordered it for me. Ryan took extra time to figure out my issue and promptly repaired it once the parts arrived. Bay Marine and Sturgeon Bay is an exceptionally fine facility and we appreciate, their concern and efficiency. We used to stay at Centerpoint every year, but we are now a dedicated customers of Bay Marine in Sturgeon Bay. Their facility is outstanding and the staff exceptionally great. Not as crowded as Centerpoint Marina however the facilities are more updated and friendly. Great swimming pool, too

Tom the service manager is awesome. I was buying a boat from another marina and he arranged to have…read moreis mechanic do survey at busy time of year. A+ communication and customer service. Greg even gave me a ride into west marine at the end of the day. Good guys, great service.

I expect, as with other reviews here, that Young Auto will respond to this and attempt to negate…read morethe truth that they overcharge out of town customers simply because they can. So, just know as you read this review, how willing the upper management is to outright lie. We were on vacation in door county when we experienced a bad wheel bearing. I was confidant that was the problem based on the symptoms. I called 5 shops in and around fish creek (where we were staying) and Young Auto in Sturgeon Bay was the only one that was able to look at it - and potentially replace the bearing - in a day. We had to get home that same day so we had it towed there late morning. It was indeed a bad wheel bearing. They called after confirming it and said they were able to get the part locally and could replace it by 5 pm and that they would do a whole vehicle check as well. The quote seemed very high but, with no other option, we agreed to the $980. They did not do a whole vehicle check and the bearing noise returned on our 250 mile drive home. Found grease splatter inside wheel as well and had to have it re -repaired. Young did follow up a few days later and did suggest I call NAPA for a warranty claim on the part. It was during that process that NAPA rep said the exact bearing kit was under $200 wholesale cost to Young auto and $191 retail online to anybody. The line item on Young's invoice was $418. That's a 107% markup on the part itself -- with another $550 for labor to replace 1 wheel bearing. Young emailed me again in 2 days and, while I expressed appreciation for them following up, also told them their markup amount over the actual part price was outrageous. They doubled down and responded that retail cost IN THEIR REGION was $398. That was a lie as I called the exact NAPA in Sturgeon Bay just 2 miles from YOUNG auto and found retail was $240 and wholesale price to Young Auto was under $200. Some up charge amount is reasonable and expected but it was easy to fact check with NAPA and Young service manager simply lied again when I called them on it. Vacationing customers have to pay these huge up-charges to get fixed and get home so why not just admit they charge so much because they can rather than lie? So, their follow up did seem high level but that little bit does not justify: 1) overcharging SO MUCH for the part in the first place 2) shifting the responsibility for their failed repair to NAPA because they know I'm not going to return 250 miles for them to remedy 3) adding insult to injury by then lying a second time that the part cost $398 in "their region" when the sturgeon bay NAPA confirmed the cost to Young was $200 and only $240 RETAIL 4) any review response online when their MO seems to be to just lie again

They are not cheap but always do quality and honest work. They have been around for a long timeread more

These guys HUSTLE 'cause they want to give customers fast service. But, unfortunately, I was a…read morevery time consuming customer. Their was SO much crap clogged up in the coolant lines of my old vehicle. They thoroughly cleaned it out and got it all fixed; even though I figure they felt bad for the people waiting behind me. Yep, I would recommend this place. Evian and Austin did a great job!

The manager John was clueless and had no idea what he was doing and these two workers Ray and Omar…read morewe're doing all the work and he's just sitting there on the computer not helping him. I feel very sorry for those two and I am glad that they are no longer working there, but I would never recommend going to that Valvoline.

courteous nice family! excellent service!…read morewhile traveling our class b van needed an alternator! They were extremely helpful & got us on the road quickly! I highly recommend this business!

Over the years I have purchased cars from multiple dealerships, which tend to be agonizing, high…read morepressure sales experiences that hold you captive for hours, try to 'upsell' and are less than forthright on things. I am thrilled to say Reliable Automotive Sales is NOTHING like them! Mike was responsive (even during off hours!), upfront, and offered a generous trade-in value based on the info I gave him (ahead of time), pending seeing the vehicle in person. There was a part of me that was anxious we would drive all that way only to have them say sorry, your vehicle is not as nice so the trade in value is less (based on other dealership experiences- kind of a bait and switch). Ahead of time, we had a purchase agreement tentatively figured out... When we got there, Mike confirmed the generous trade in amount he had offered, and because we had been able to work things out in advance, we were able to drive off the lot with the updated vehicle in less than an hour. It is clear to me that he takes pride in the reputation of the dealership and makes every effort to live up to that Reliable name. Next time I am in the market for a vehicle, I will definitely check out what they have to offer. Thanks!

Five stars because six stars is not available! Easiest and most pleasant car deal ever; Mike…read morelistened, was courteous, and answered all my questions, and made the deal happen in record time. Why would anyone buy anywhere else?