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    Kevin's Automotive

    4.6 (25 reviews)
    Closed • 8:00 am - 5:00 pm

    Services - Kevin's Automotive

    Tire balancing

    Tire repair

    Tire rotation

    Kevin's Automotive Photos

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    Photo of Kim S.
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    16 days ago

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    4 months ago

    Does excellent work and dont add things on that arent needed. Would definitely recommend them to others.

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    4 months ago

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    5 years ago

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    15 years ago

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    5 years ago

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    6 years ago

    Very friendly. Kevin was able to pull my car in and do a quick fix. Thanks so much!!!!

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    8 years ago

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    14 years ago

    Timely, good service, GREAT prices. Pefer over dealer.

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    7 years ago

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    Ask the Community - Kevin's Automotive

    Review Highlights - Kevin's Automotive

    “Just returned from a weeks vacation to Door County and while there our alternator failed on Washington Island.”

    Mentioned in 6 reviews

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    Young Automotive - Waiting for service? Bring your laptop or tablet with you. No tablet? NO problem! We have a Kindle Fire for you to browse on ...

    Young Automotive

    (25 reviews)

    I am new to Door County and I was looking for a reasonable reliable auto service shop. Young sends…read moreout numerous coupons for basic service, oil change, flush and fill coolant, etc. I decided to try them. I was told that by friends that Young was one of the more expensive places but I decided to see for my self. I got an oil change and flush and fill coolant. using coupons It was a little more than I thought it should be but when I picked up the car and drove for a mile smoke started coming from the engine and the warning lights went crazy telling me to stop immediately. I saw the engine was very hot on the thermostat. They had flushed but not filled. There was no coolant in the radiator. I waited for the engine to cool down and I called them. I was told it was almost closing time and they might not be able to do anything. I immediately drove back with a hot engine. There was no excuse or attempt to rectify their mistake. In fact, they told me I should have checked the radiator before I left. I could have lost the whole engine.

    I expect, as with other reviews here, that Young Auto will respond to this and attempt to negate…read morethe truth that they overcharge out of town customers simply because they can. So, just know as you read this review, how willing the upper management is to outright lie. We were on vacation in door county when we experienced a bad wheel bearing. I was confidant that was the problem based on the symptoms. I called 5 shops in and around fish creek (where we were staying) and Young Auto in Sturgeon Bay was the only one that was able to look at it - and potentially replace the bearing - in a day. We had to get home that same day so we had it towed there late morning. It was indeed a bad wheel bearing. They called after confirming it and said they were able to get the part locally and could replace it by 5 pm and that they would do a whole vehicle check as well. The quote seemed very high but, with no other option, we agreed to the $980. They did not do a whole vehicle check and the bearing noise returned on our 250 mile drive home. Found grease splatter inside wheel as well and had to have it re -repaired. Young did follow up a few days later and did suggest I call NAPA for a warranty claim on the part. It was during that process that NAPA rep said the exact bearing kit was under $200 wholesale cost to Young auto and $191 retail online to anybody. The line item on Young's invoice was $418. That's a 107% markup on the part itself -- with another $550 for labor to replace 1 wheel bearing. Young emailed me again in 2 days and, while I expressed appreciation for them following up, also told them their markup amount over the actual part price was outrageous. They doubled down and responded that retail cost IN THEIR REGION was $398. That was a lie as I called the exact NAPA in Sturgeon Bay just 2 miles from YOUNG auto and found retail was $240 and wholesale price to Young Auto was under $200. Some up charge amount is reasonable and expected but it was easy to fact check with NAPA and Young service manager simply lied again when I called them on it. Vacationing customers have to pay these huge up-charges to get fixed and get home so why not just admit they charge so much because they can rather than lie? So, their follow up did seem high level but that little bit does not justify: 1) overcharging SO MUCH for the part in the first place 2) shifting the responsibility for their failed repair to NAPA because they know I'm not going to return 250 miles for them to remedy 3) adding insult to injury by then lying a second time that the part cost $398 in "their region" when the sturgeon bay NAPA confirmed the cost to Young was $200 and only $240 RETAIL 4) any review response online when their MO seems to be to just lie again

    Patriot Ford

    Patriot Ford

    (1 review)

    Don't even consider this dealer. Experience went from bad to horrible. My dad did all the dealing…read moreup until we go to the dealer, get there and are told well there is a damaged piece we found upon inspection but we ordered a new one. I thought it this should have been taken care of before we came by replacing it with another vehicles piece. Found scratches on the new car and the "deal" I got was so so for that. Get to the financing and it took longer than expected so the finance man left before it was completed. Now I had to "rent" the car I was supposed to buy and go back to do the paperwork. Go back on Monday and I am pressured to buy more crap I don't want or need and was stupid and fell for the "Patriot Package". I was lucky and they didn't have time to apply it so the next day I changed my mind. This is where we have a huge problem. Try getting a refund from these people. It took me 2 weeks, lots of calls to many people, and they had no documentation on this so I was accused of trying to get money for something that was on my car but indeed wasn't. Finally get them to agree I am owed and they will not return the money to me and say it has to go to the finance company. I at this point have no trust in the place and want proof. While trying to get this or the money in a check to myself I was hung up on by Crystal in the office. She is by far the rudest "professional" I have ever experienced and a poor excuse of an office manager. She refused to give me her supervisor when I called back, said I started it, and then started not answering the phone. She also made sure the other girl didn't answer when I called as well. I have been in customer service my entire life and even if you get customers you don't want to deal with you have no right to hang up on them, not answer the phones, or refuse their calls. This business has 5 year olds running the office and is the most unprofessional business I have ever dealt with. Every time I think about this car my eye twitches. I despise this vehicle and wish I would have backed out while I could have.

    Kevin's Automotive - tires - Updated September 2026

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