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    Services - C C Marine

    Boat repair

    Trailer repair

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    8 years ago

    Helpful 1
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    5 years ago

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    7 years ago

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    2 years ago

    very knowledgeable owner knows exactly whats going on with the fishing with all seasonal conditions. great tackle available and bait.

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    6 years ago

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    12 years ago

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    9 years ago

    Great tackle and live bait options. Owner/manager has a keen insight on what tackle is working to land the big fish.

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    13 years ago

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    West Coast Kayaks & Paddleboards - We are the worlds largest NuCanoe dealer!

    West Coast Kayaks & Paddleboards

    (41 reviews)

    $$

    Tyrone

    Every person explaining the owner's rage is telling the truth. Read the reviews with 1 star, they…read moreare all very detailed and explain that this business owner has something wrong with him. He has stolen a scooter from me that was purchased for a student. Upon coming to pick it up he got in my face and became confrontationa and told me we would never see the scooter again. He acts very tough, but it is all rage. He wants you to respond so he can tell you that you did something wrong. Do.not do business with this company you will regret it. Do not buy here.

    Our experience with West Coast Kayaks started on a promising note but quickly turned into a deeply…read moredisappointing ordeal due to unprofessionalism and poor customer service from the owner, Jerry. We purchased two Heybike Mars 2.0 e-bikes (one orange and one gray) for over $2,500, including additional fees for assembly and warranty maintenance. We were assured the bikes would be fully prepared and ready for pickup, and that the store would handle any manufacturer-related issues on our behalf. Unfortunately, when we arrived to pick up the bikes, we encountered multiple problems: The bike locks and baskets were not delivered with the bikes, and we weren't informed of this until we arrived for pickup. Reggie, the employee assisting us, advised that they had extra baskets on hand and could install them while we waited. Both bike batteries were completely drained (0%), preventing us from testing the bikes or asking operational questions. The orange bike had knicks and scratches on its body and fender. The lights on the orange bike were installed crookedly. The controls on both bikes were improperly positioned. All of this was relayed to Reggie. After taking possession of the bikes, we visited the manufacturer's website to look for additional accessories. During this visit, we noticed the baskets installed on our bikes did not match those advertised as part of the package. The original baskets were supposed to include an iron bottom, while the substitutes installed on our bikes had open bottoms and appeared cheaper. While reviewing the website, we also noticed a pricing discrepancy when comparing the store invoice to the manufacturer's pricing. The store had ordered the bikes directly from the manufacturer's website, just as any consumer could do, but failed to apply a $100 combo discount and a $100 promo code. Instead of ordering the bikes as a combo, as initially discussed and displayed on the store screen, the bikes were entered individually, costing us an additional $200. While we believe this was an unintentional error, it added to our frustration and prompted us to follow up with the store. We returned to the store on Christmas Eve to pick up the bike locks and discuss these issues. At this point, Reggie called Jerry directly each time, and with each call, Jerry hung up after relaying his response to Reggie. This continued until Jerry eventually asked to speak to us directly. During the initial call, Reggie spoke with Jerry for more than 15 minutes while we stood in front of him, with another customer waiting behind us. Reggie relayed Jerry's response: all sales are final, with no resolution offered. After another call to Jerry, Reggie offered store credit. We explained that we were unlikely to return to the store given the mounting issues, making this solution unacceptable. On the third call, Jerry offered a refund if we returned both bikes within 1 1/2 hours on Christmas Eve. When we asked Reggie if the refund would include the additional fees for assembly and warranty maintenance, he said he didn't know and had to call Jerry again to clarify. At this point, Jerry requested to speak with us directly. When Jerry finally spoke to us directly, he was immediately aggressive and profane, shouting, "What do you not f*@king understand about a refund?" His tone was shocking and entirely unprovoked. Jerry then repeated his demand: we had 1 1/2 hours to return the bikes or, in his words, "All bets are off." With other customers in the store, we placed the phone on speaker so they could hear the way Jerry treated us. We initially planned to email Jerry about the issues, hoping for an amicable resolution. However, his abusive behavior and unwillingness to handle the matter reasonably left us no choice but to share our experience publicly. Over a $200 error that we believe was unintentional, Jerry not only alienated us but also lost the potential for substantial future business from us and anyone we might have referred--and we hope, many of you reading this review. After spending over $2,500, we expected much better service and support. A simple apology and a willingness to discuss the matter after the holidays would have been sufficient to retain our business. Instead, we were subjected to verbal abuse and unreasonable demands. If you're considering shopping at West Coast Kayaks, we urge you to think twice. Save yourself the frustration by ordering directly from the manufacturer or choosing a retailer that values its customers. Jerry's behavior and the store's lack of accountability make it clear that West Coast Kayaks does neither.

    Land O Lakes Marine

    Land O Lakes Marine

    (2 reviews)

    ZERO STARS !!! WOULD BE LESS IF THAT WERE POSSIBLE …read more....... Brought our 2001 Sea Ray in for a pre-season preventive maintenance service which was to consist of an engine oil and filter change, outdrive oil change, outdrive impeller replacement, cables inspected / lubed / adjusted, and a complete check over to insure all foreseeable and preventable items are attended to so we could have a good boating season. Let me just say that it was the worst choice of a boat service center that I could have made !! The fluids were changed and then the boat was put in the water for testing. The service advisor called me to advise me the technician suggests that the carb be rebuilt due to a poor running condition. Knowing that the carb was just rebuilt a short time ago I declined their suggestion and said I will do that myself if needed since I am mechanically inclined enough, and have the tools to do so. The next day I received a call back saying that the technician was unsettled with his suggestion and went back to recheck why the boat would idle well but not run under load. His new diagnosis was that a wire was unplugged and that was causing the condition. I was told that the boat would be cleaned and ready for me to pick up that Saturday April 16, 2016. I go to pick up my boat that Saturday, April 16th 2016, and to my amazement I find my boat parked on the side of the dealership with a flat tire, and the straps I kept on the back of the boat to tie it to the trailer were not installed. Additionally, the boat was not loaded on the trailer properly which had it sitting at aprox a 30 degree angle instead of level. The detail technician was kind enough to help me add air in the tire so I could get the boat home, and I did find the straps inside the boat on the floor. Upon arrival at home I began to check over the boat, and all of the work that was performed. When I removed the canvas covers I immediately was beside myself with all of the dirt and debris that was all over the floor from the boat sitting outside the back of their shop under trees uncovered. There were numerous greasy hand prints all over from where the technician touched and never cleaned after himself. I opened the engine cover and under seat access panels to see how everything looked there and was even more surprised at what I found. My battery was submerged in water due to the protective cover being left off the battery box, the battery of course was dead and the power steering access panel was laying free inside cargo area since it was never reinstalled by the technician. Moving on to the outside of the boat I found HUGE scrapes down both sides of the boat through the gel coat from where the technician rode the sides of the trailer as he drove the boat onto the trailer, along with scrapes to the hull underneath the boat. While sitting in the driveway this short amount of time (aprox 40 min since i got home at this point), I also noticed a fresh gear oil leak from the lower unit of the outdrive where you put the flush ears. Now I know that my boat is 15 years old, and with only 240 original hours on it some things were to be expected, but this boat was in impeccable condition before going into the shop and now its returned to me in less than acceptable condition. I immediately took pictures of all the concerns and contacted the service advisor by telephone to let him know we had major issues to discuss. He requested that I email the pictures to him so he could have a better understanding of what was wrong and he could figure out what he could do to make things right. So far so good on getting things corrected. Unfortunately things would not stay this way. The boat was picked back up so that corrections could be made. The boat was cleaned somewhat, the hull and sides were buffed, and the battery box was drained and dried out. I was called and said the boat was ready to be redelivered to me. The boat was dropped off without notice and left in the driveway. I was at home but no one let me know the boat was there. When I realized the boat was there I began to reinspect its condition. The scrapes in the side were no better than when the boat was picked up, nor were the ones on the bottom of the boat. The access panel for the power steering was still where it was left, and the battery was dead. ADDITIONALLY, we now had A NEW PROBLEM - the trailer wiring harness was cut in half aprox 8 inches from the connector. I called and let them know that this was still unacceptable condition. I took the boat out on Memorial day and had nothing but trouble. The performance issue that claim was a carb was the alternator failing which caused it to run on the almost dead battery and have poor performance. While out alternator/battery died and had to be towed in, boat took on water and still have gear oil leak from outdrive. Owner refuses to repair their faults without receiving payment from me. VERY POOR SERVICE !!!

    Wow terrible service i took my boat to have the carpet done on the bunks. Thank god they didn't…read moretouch my motor. When i picked it up 7 days later and which they didn't even call i had to call them like 4 times to find out when it was going to be done. The price i cant argue with but for the crap service thats the price i should of expected so i pick the boat up my rear hatch is open and its been raining the whole time my boat was there and they had the plug in so i went home and drain about 50 gallons of water out of my 20,000 boat which i love and take care of also the transom saver wasn't even hooked up my motor was down while being towed home like 40 miles. I work like most people so i had a friend pick it up for me who knows nothing about a boat they said it was ready so he hooked it up and brought back for me all i can say is unless u have A jon boat u don't care about don't take anything there for service cause they don't care about u just your wallet

    C C Marine - boatrepair - Updated July 2026

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