The Atlanta Airport Shuttle Service is the best way to get to and from the Atlanta airport under…read morethe following conditions: 1. You are traveling alone. 2. You don't have a ride. 3. You can't or don't want to take MARTA. 4. You don't want to park at or near the airport. I'm surprised more non-business travelers don't take advantage of airport shuttles in Atlanta. It's cheaper than a cab and it's also less expensive than newer on-demand vehicle services like Uber and Lyft. If I don't have a ride, I normally take MARTA. If I have extra luggage that I don't want to lug onto MARTA, I use the shuttle service. Often times, the shuttle service functions exactly like a cab, but at half the cost. I used to ride the old Atlanta Link shuttle service regularly. I was disappointed when it closed, but am now satisfied with the Atlanta Airport Shuttle Service. The two are owned by the same company. The Atlanta Airport Shuttle Service has a contract with the City of Atlanta. I believe you have to be within Atlanta city limits in order to use the shuttle service. The main service areas are Buckhead, Midtown, and Downtown. Call or check the company's web site to confirm current pricing. Prices at the time of writing this review are as follows: Buckhead - $16.50 one-way, $29.00 roundtrip Midtown - $18.50 one-way, $33.00 roundtrip Downtown - $20.50 one-way, $37.00 roundtrip Compare those prices to Atlanta taxi flat rate zone prices and it's a no-brainer which service to use: Buckhead - $42 one-way Midtown - $34 one-way Downtown - $32 one-way The shuttle service gets most of its business from business travelers. However, you don't have to be at a hotel, convention center, or business in order to use this service. They can pick you up at your home. If business is slow and there are no scheduled routes or other pick-ups, the shuttle will take you directly to the airport, just like a cab, Uber, or Lyft would. You can make a reservation and pay online. You can also make a reservation over the phone. If scheduling a same-day pick-up, I recommend calling. When making a reservation, give yourself extra time just in case the driver does have to make extra stops before reaching the airport. The drivers have credit card scanners on-board so you can pay on the way. There's no tip line on the credit card receipt, so be sure to bring cash to tip the driver. Reliability is OK. I once scheduled a pick-up in Atlantic Station for 4:50pm on a weekday. The driver did not get to me until about 5:20pm, 30 minutes late. He made up for it, however, by getting me to the airport in less than 25 minutes during rush hour. I was impressed. He taught me some shortcuts to bypass Downtown Connector (75/85) traffic that I will be using myself in the future. The vans aren't in great condition, but they get the job done. The Atlanta Link had better vehicles. Not sure what happened to that fleet, but the current vehicles seem like a downgrade. In the end, it's fine as long as I get to and from the airport in a safely and timely manner. The staff I've dealt with have been professional. If you have any questions, don't hesitate to ask them.

Called and made a reservation to be picked up from Midtown. Everything seemed fine, they requested…read moreI pay via their website. While my flight was 0650AM, they requested I be ready at 4AM for pickup. I'd do that for the cheap fare. However over an hour later no one showed up. Their dispatch never picked up the phone and I was forced to use a taxi. Their unprofessional website and use of a rudimentary PayPal payment system should be an indicator of the type of business this is. At the end, I lost an hour of sleep waking up early, being stood out on the cold for nearly an hour and had to take a taxi again. Don't let the low prices fool you. They are a, dare I say it, a scam.

I've been using this company for about two years now. Getting an Uber/Lyft from the airport home…read moreis easy enough, but the other way around has been a gamble for availability, especially for something very early in the morning. Since I can't trust Uber/Lyft to give me a ride to the airport at 4am (even with a confirmed scheduled ride), I rely on these guys instead and have yet to be disappointed. They've been very reliable and always arrive on-time (usually early). With clean cars, professional and friendly drivers, and authorization to use the Peach Pass lanes, they're everything you'd want in a chauffeur service. I use them now for all my business trips.

horrible experience. treated passenger as if their safety and comfort didn't matter. Driver was not…read morecourteous AT ALL and blamed the client and charged extra because the flight was delayed. definitely would not recommend this company

Executive Luxury Services failed to show up at the airport to pick up my friends and family. I…read morecalled the driver when I arrived and he said he had no idea he was scheduled pick us up, even though we had a confirmation message from the company several days before. I had to figure out how to get a ride back with 2 screaming 2 year olds (each requiring car seats) and a weeks worth of luggage. We ended up getting home several hours after their bedtime. It was a nightmare. The company was apologetic, and the owner told me he would make it right. I understand that mistakes happen, including hiring a flakey driver. But then I was ghosted without a refund, even after I (nicely, considering the circumstances) told him everything I had to go through. See image below of our chat history. I would absolutely not recommend Executive Luxury Services after this experience.

From the owner: Catering to the upscale that only requires the best. We service the Atlanta metro area. Call now…read morefor bookings.

Very disappointed…read more I took a limo to the airport. It showed up on time. The phone kept ringing during the drive to the airport and instead of silencing it, it kept ringing. He took the long way to the airport to avoid the 50 cent charge on 400. Then i was charged 76.20 from Dunwoody to the airport. I could take the Marta for 2 dollars. I could take a cab for less or i could even drive my own car and park it and it still would be cheaper. Either way that's not the problem i have with them.... The issue, is that A WEEK LATER the same charge appeared on my credit card again under a different limo company. The first charge was Atlanta Limousine and TR and the second charge was Goodness Limousine. I disputed it with my bank. It says on their yelp page that they have 24 hour customer service. I called them and left them a message. No answer. No call back. Very sketchy place.

Having just read the prior review, it almost seems as if we are talking about two different…read morevendors. Our prior car service relocated out of the city, I first went another program that rates customer satisfaction and saw Goodness. After talking with the owner about pricing, normal procedures, etc. i made an airport reservation for my husband. Goodness was excellent-they arrived early for pick-up at our home and and was cordial and friendly to my husband. Since that time , we have used Goodness two more times, Again for airp;ort travel and have been delighted. I noticed the dates of review that show are several years p;d. and the company appears to have worked on p roviding much better consumer service.

***UPDATE: Everything I wrote below still stands, but add racist to the bill too... Completely…read moreunsolicited text I received after posting my first review: "Sorry we're NOT made in china. Cheap & unreliable." Sorry to break it to you, but I'm a proud American citizen, born and raised. Nice try, though.*** ----- I called this company for a ride to the airport and it went to voicemail, saying operators were busy assisting other customers and asking me to text their number (same 404-915-0222 that I called). I did so and got a text 5 minutes later telling me the base rate would be $75 (!!!). Keep in mind I'm in Buckhead and an Uber to the airport costs no more than $20 for the ride down. I'm definitely surprised by this rate, so I text back: "Base rate from Buckhead? Uber costs $20 from here." to confirm. The response I get back? "Then call uber & eat in a McDonald's it's cheap & nasty. Good night." WOW. Shockingly unprofessional and way overpriced. Will never call this company again!

Awesome! I booked a pick up from the airport because I just generally hate dirty cabs. Booking was…read moreeasy and you can book either online or call in. Gave them my flight information and address to my destination and I was all set! When I landed I got a text with directions on where to find the car and the process was flawless. Drove me to the door of my hotel with no miss or fuss. Courteous driver, clean car, and hassle free. I'm not sure I'll ever use a cab again when I come to Atlanta! I highly recommend them.

Driver was punctual and very helpful and friendly. We had a starting point and an ending point but…read morewe were fluid with the route in between. Terrence was very flexible and we had a great night of viewing Christmas lights. We had a bus full of people who don't get around very well, so it was all driving with only one bathroom stop.. The mini bus was great! We could've gotten a 14-seat Sprinter, but since that was the size of our group, we decided to go up one vehicle size. Definitely a good choice. The folks at the company who prepared our quote and helped us plan the trip were also very helpful. I'm sure it was not easy trying to nail us down when we had so many variables.

They Make their Drivers Work Like Dogggs! Gino and Mulick the Dispatcher are the rudest! They…read moremake my Husband work 20'hour days like a slave. He falls asleep talking on the phone on his way home! When I call them to ask why they make him do so many hours... the cowards hang up!