I just pulled out the invoice from B&G when they serviced my snow blower 2 years ago. I didn't…read morerealize how badly they ripped me off until now. $200 to service my $600 snow blower and replace the pull cord which broke last winter. Think about how mild the past few winters have been and about how many times I pulled the cord after they fixed it....maybe a dozen. I think that all of the negative reviews speak for themselves and the responses from B&G employees are pretty awful. Stay away....$200 for an oil change and a new pull cord is ridiculous. December 20' update l - the $200 pull cord dry-rotted and broke the first time that I pulled it this year. I've had pull cords outlast engines. Not only did they overcharge me, they also used poor quality parts.

Last time I used B & G Power Equipment, was the "last time"…read more Rude woman on the telephone...they did work that I didn't ask for without asking me first. There are other choices (including doing things myself). Sad...

I would reccomend Castle Electric. They came when they said they would and did my rewiring job for…read morethe price they estimated. They also cleaned up nicely afterward. Nice people, too! It's really good that they always have someone there to answer the phone during the day. They also text you to tell you who will arrive at your house and when.

As an update to my previous experience, talked to one of the managers owners at Castle Electric. I…read moreappreciated they took full ownership of what happened. They did a partial reimbursement of the costs but also shared they are a company that looks to learn from these events and made it a learning point for all their staff on diagnosing tricky electrical issues.

Top rate from start to finish. Replied quickly, showed up on time. Courteous, professional,…read moreclean, and EXCELLENT workmanship. Truly a terrific, professional company. And, fair pricing! STRONGLY recommend! A Walpole, MA customer

Thank you Lavallee Electric for the professional and prompt service!…read moreRuss was on time and did a great job changing all of our hardwired smoke detectors. I appreciated him using shoe protectors. Paul the owner got right back to me with answers to all of my questions. I'm happy to be using them again to install outdoor Christmas lights on my larger trees. So happy to have a local electrician who is available and reasonably priced.

John was excellent he explained everything in great detail along with recommendations, prompt…read moreservice, service fee was half the cost of my previous hvac company..... Will be using GEM for future services

Well, let's see. Weird things happening with my A/C, moisture detector seems to be shutting it…read moredown. They couldn't figure out the issue, so I said I was fine just replacing the moisture detector (which was part of GEM's installation of the whole A/C just three years ago). First quote: $1,000. I said no thanks. After going around in circles, the quote was down to $550. "Significant discount. Best we can do, it's an expensive part. It's like a little computer." I declined again (numerous times actually). So out of curiosity I searched online for that "expensive part." I found the Diversitech flood detector model WS-1 (which is what I currently have) for $65 on Amazon. They wanted to charge me $1,000 for putting that in. Paid $149.00 for that system check. If it turns out that sensor does need to be replaced, I can tell you who I WON'T be calling. GEM.

Totally trust Evan with my Generac Generator. Services with just needed ad will keep your power on!…read moreMark B

Like the service I get from Evan. Please note the Westford location has moved to Ayer. The business…read moreis still open and doing well. Evan is a very likable, very thorough generator tech. Service is excellent.

Called in the morning, problem repaired by 3 PM, great guys, reasonable price. Very satisfied…read more Steve Vale

From the owner: Our business is all about customer satisfaction. We makes sure we are honest,on time and upfront…read morewith our customers. We treat your home as if it were our own.

My mom is getting older and she lives alone and we were referred to Tim by our neighbor who had a…read moreGenerac generator installed by him. I called Tim and we set up a meeting after work very conveniently to discuss a proposal for installing a Generac generator. I had done my homework and established that Generac was probably the most reliable whole house generator. I always get more than one quote for a project and I called another local electrician who installed generators. I was not impressed with the electrician who I got a second quote with. Unprofessional and he was not interested in maintaining the generator but every couple of years and charged $450 for a tuneup. When I asked him about having an annual tuneup to document for the five-year warranty, he shrugged his shoulders and said he was not sure about that. Tim treated the generator and the installation like it was his own and his annual maintenance charge is only $169. He stated he would maintain the records for the annual maintenance work for the five year warranty. in addition, his quote was very thorough and complete and I was never able to get a written quote from the second electrician that I met with. Tim is a super communicator and because I work during the day and my mom is home, He let me know the day before what was planned and when he had to shut the power off and what he would be doing either inside or outside of the house, etc. The installation of the generator by Generac outside looked very professional, clean and aesthetically pleasing. Once the installation was done, Tim scheduled a meeting with my mom and I to demonstrate the operation of the Generac generator when the power goes off. He spent an hour with us and was not in a rush. In addition, we were having an issue with a circuit that was tripping all the time because of an over the stove microwave, and he stated that he would take a look at it and help us out even though it was not part of the installation of the generator. He brought a 20 amp circuit breaker. He made sure that the wire gauge was appropriate for that and upgraded the circuit at no charge! Anyone who uses anyone but Tim to install a generator would be making a serious mistake. His pricing is extremely reasonable and as he states and my neighbor who has witnessed for over a year, that anytime there is an issue or a power outage, he is a text away for any questions or any concerns. Tim is very professional and has a pleasant affable manner about him. I can't say enough good things about the whole experience!

BUYER BEWARE! Does not fully explain things and is extremely…read morerude. Does not care about customers and resolving issues that arise. Would rather just raise his voice and yell. Will not take responsibility for anything and just keep calling you a liar. Take your business elsewhere. Will tell you that you have an extended warranty that you paid for and call Generac a liar when they tell you there is no warranty on file. Did not pull a gas or electrical permit which has been reported to the town. Put the unit (which blows out carbon monoxide when its on!) right next to the air intake to our home. Use someone who knows what they are doing and is respectful when they make a mistake. Good luck if you use him!