I don't normally leave reviews, but I had a great experience with Drain Flow. They responded…read morequickly to my call about a plumbing leak, thoroughly diagnosed the issue, and communicated clearly, which made everything easy. What I appreciated most was their integrity. They walked me through the options and gave clear recommendations about what was truly worth doing and what would give me the most value, without trying to upsell unnecessary work. They were professional, respectful, and even made a point to clean up the area before leaving. Easy to work with, and I'd definitely use them again.

Tony and Joe are the best. They've rapidly responded to several plumbing emergencies we've had over…read morethe last few years. Last week they took care of a broken toilet seal. They also fixed the underlying flange issue that caused it.

Cody and Amaral visited to replace a garbage disposal and replace a u-bend sink trap in my…read morebathroom. Work was done quickly and professionally. It's been a couple of weeks and there are no leaks and the disposal is running great. Would use their services again. Recommended.

Excellent experience. Very reliable, punctual, easy to schedule, very skilled. Great value also.read more

Kumar came to our home after we were having trouble with our garbage disposal and fixed it in no…read moretime! A+ service all around.

We needed an estimate on a heater and water heater replacement and Dave was fast, efficient, and…read moreresponsive. He gives competitive estimates and also follows up after to see how things are going. That's top quality customer service that has earned my trust. It's no wonder they have such a great reputation. Thank you Dave!

Terry is great! I've used him for 30 years. He's down simple…read morethings like fix a toilet to replacing water heaters and a furnace.

This Terry person is not a good dude. Complete and udder lack of just basic human interaction…read more Constantly slammed my doors coming in and out the house. he had to turn my water on and off for some plumbing issue and when I asked if he was going to fix the pressure before he leaves he laughed and said I'm dealing with the heat issue. He left my house on multiple occasions unlocked and coming home to find your door unlocked is extremely concerning. Complete disregard for clients well being and obviously he lacks an extreme amount of professionalism. Don't do business with them. And yes he's definitely homophobic

We requested Charlie's help with a leaking shower and installation of two kitchen appliances, a…read morerefrigerator and a dishwasher. He was responsive, punctual, and transparent with a clear estimate. On the day of the work, Charlie was professional, kind, and offered great explanations of what was going on and how he would address the problem. We will certainly call Charlie again for any plumbing needs, and highly recommend his services.

Charlie has performed several jobs for me, and I am never disappointed. He is a true professional…read more he shows up in a timely manner assesses the project and completes it in a timely manner. I have recommended him to many friends and family.

Paul and Samantha are a tremendous team. They are very responsive, incredibly kind, and take great…read morepride and care in their work. They are very knowledgeable and were able to appropriate diagnosis our water ph/chlorine readings and propose and install a reasonable filtration system, and replace a malfunctioned pressure valve. While here, they noticed a few other small plumbing issues, which they gladly addressed at no additional cost. This speaks volumes for their dedication to customer service. Highly recommend without reservation - thanks again, Paul and Samantha!

Samantha and Paul are awesome and helped me with a service call to install a bidet attachment that…read moreI was having issues with. They were very knowledgeable, friendly, and efficient. I also thought the price was reasonable considering the very quick scheduling (on a weekend) and quick service. I live in Boston and the distance was not a problem either.

Jamaica plumbing has closed shop many years ago . Call Drain flow for service . 6178923511read more

i called Jamaica Plumbing because I wanted to give the business to a local person. I needed to have…read more2 faucets and a garbage disposal replaced. I waited for 2 weeks for a call back, didn't get one, called again left a message saying I had a few repairs that needed to be done and would they please return my call and tell me if they were willing to take on the job. It's been another 2 weeks and they haven't given me the courtesy of a return phone call. It appears that unless the job invloves big bucks don't bother calling. I would be a much happier camper if they returned one of my calls even if to say sorry, we don't take on these jobs.

These guys are the best. Had a main sewer line blockage shortly after wife being in hospital and…read morehouse company due soon. Panic! They sent a pleasant, personable tech to my house within hours and solved the problem. If you ever have a drain emergency these folks will address it in a competent, thoroughly professional manner.

I had clogged kitchen sink and contacted them on Monday night, they quickly responded with an…read moreestimate. They also gave me multiple availabilities for the next day. The technician Santo came and fixed the clogged kitchen sink drain. It was deeper clog so he used a long snake and made sure the pipe to the main drain was unclogged. He also gave me tips to prevent the same thing happening again. I would use them again in the future.

Update: On the fifth visit, the AC was fixed. I've added a few stars to reflect that. Ultimately…read moremy problems have been addressed. It's possible that many of my issues were simply bad luck out of Akian's control; but the number of them still leaves me somewhat skeptical. ----- Got central heat/AC installed a year ago; installation dragged way over the predicted time, but was otherwise fine. Expensive, to be sure, but you expect that in these parts. "Free" annual maintenance time? Four house calls later, still have no AC (I think it worked before being "maintained" but if it had an issue over the winter, I wouldn't know), which I'm now told will be the case for the entirety of May. Communication has been dismal- e.g. getting a text for an upcoming appointment nobody told me was even a thing (apparently the maintenance wasn't completed and nobody told me). Multiple "whoops, we need to order a part, we'll call you in a week or two". Why a part gets ordered on the fourth house call? Beats me. Why they can't stock parts for the products they themselves install? Beats me. And I've paid for a surge protector as part of this "free" process (why wasn't it included initially? Who knows!) If you want to be stuck in a 95-degree house, I recommend Akian. If you want new people coming to your house to chat every week, I recommend Akian. If you want to actually get working HVAC, please let me know who I can talk to. But I guess most of the people I've talked to have been very nice. If they ever manage to get their act together and do their job, I'll update this review.

Where do I begin? I Have had an absolutely incredible experience with akian . From call number one…read moreof me frantic over our heating system failing and forcing us to evacuate to install they have exemplified what it means to take pride in what they do, show kindness, patience, respect and professionalism to their customers . Their communication was consistent, transparent on timeline and what work was needed to be done, and fair on pricing . Manny, RJ, TJ, Brad, Nick, Vartan and Carla were truly wonderful throughout the process of negotiating and the install. As someone that has worked in the construction and design industry before, and was the point person to coordinate GC's , sub contractors, engineers, and architects on major jobs in the past I can't say enough nice things about this small business, and how highly I would recommend them. Steve (owner), you truly have employed an incredible team. Thank you again!

Nate Filoma did a phenomenal job uninstalling and installing a toilet for me. He was respectful and…read moreshowed up on time. He picked up after himself and even wore booties over his shoes while in my home. I would definitely hire him again and recommend him to others!

My old water heater began leaking and I needed someone to come and replace it. Nate responded to…read moremy inquiry on yelp. We talked for a few mins, I sent him some photos of the old tank and he quickly provided an estimate to replace the hot water heater at a fair price. We scheduled a time for the installation. He showed up within the window, was friendly and knowledgeable, clearly explained the process and completed the work in short order. The estimate and payment process was frictionless. The old tank was fully drained and removed. The new tank was quickly installed and connected. I would highly recommend Bay State as a first call for hot water tank replacements.