This company came out to give me an estimate for replacing 2 toilets and a pipe in the basement. The rep said that the manager was out of the office and that the manager needed to review the estimate before he sends it to me. It would come the following week. No worries, right? The following week came and went, no estimate. I called the next week and the woman on the phone, who was very pleasant, apologized, updated my email and said she would send it right over to the manager. Still no estimate. The following week, I called again. She apologized, again, and said that I would hear back by end of day, or on Monday. I never did receive an estimate. I do not recommend. Such a waste of my time! I'm not begging to give someone my business. Ridiculous! read more

My overall impression of this company and their employees is that they are professionals, excelling in knowledge, and customer service. We are overwhelmingly impressed with Steve Hardy mechanical operations Mgr. And Patrick and Jack who installed 3 gas furnaces in our home. Patrick and jack immediately put their heads down and worked so hard installing our furnaces. They are Hard working young men who's goal is to do a fabulous job and ensure that we were pleased. This company also installed a large water heater for us problem free. Thank you. We very much appreciate your work and professionalism. We highly recommend this company and their employees. Theresa and Linda read more

Jack and rob did an amazing job. Very professional explained everything it was very pleasant to talk to would highly recommend

Patrick and his assistant performed a yearly service on my heat pump. Patrick explained what would be done. They were friendly, professional, efficient and left the area clean. Patrick went to a store to purchase the required filter and replaced the existing one. A job well done! read more

We recently had a new boiler and water heater installed by McMahon and we were very satisfied with their work. Steven gave us the quote and was very responsive to our questions. Pat and Jack got the work done within 2 1/2 days and they cleaned up everything after they finished. Special shout out to Jack who also figured out why the hot water pressure was low in our kitchen faucet. We've had at least 5 others plumbers look at it and no one could figure it out - until Jack. Great experience from start to finish! read more

David came out to replace my hot water heater. He worked quickly and professionally and was very friendly. He answered all my questions and explained the whole process. Highly recommended! read more

After getting a Mass Save energy assessment. This was the company that was contracted to replace my heating system. I have had issues since they installed it. They came out multiple times to "fix" an issue. One guy had to call technical support because he didn't know what he was doing. The latest call the secretary called at 10:08 today (8/15) and said they will be there within an hour. They showed up 2 1/2 hours later. They claim the city over pressurized the system to 130 psi. They went out get a part they needed. When they came back they said part was fine. I don't know if they actually changed it. Then they left and a couple of hours later they came with an expansion tank (even though I already have one). They said state approved the second expansion tank. One of the technician named Rob was swearing about how the pipes aren't straight and how he couldn't figure out how to put the install second expansion tank. They said it's no longer leaking when they left. I went to do a load of laundry and there was an error code for an issue with water pressure. I looked up and noticed they disconnected the water hoses for the washer without telling me they disconnected them. As I was doing laundry I noticed it was still leaking. read more

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Expensive flat fee followed with terrible customer service. Wouldn't even add a description to the receipt (which I needed for MassSave). Quoted an insanely high cost for the fix. read more

Ledi, just fixed our heating system. He worked quickly, explained everything really well and was enjoyable to deal with. They'll definitely be our first call next time. read more

If 0 starts was an option I would go 0. I've had 3 experiences with this company and all lacked luster, the latest drove me to write this review. At my latest call I was requesting a quote to do submeter job. The tech (the owner) treated me with minimal respect and has a bad attitude to be honest, not sure if it was because I was a woman, of color or young(ish) either way I was not impressed with his demeanor toward me. They charged me 129 to give me the quote told me it only covered 15 mins?!? either way got a nearly 7500 quote on the job. In the end for the 129 I paid to learn that they either don't know how to do the job or they over quote to not get the job and still make a quick 100 bucks. Ended with another company that charged almost 1/3 of McMahon's quote.... at $2500. Go with someone else if you can! read more

I have zero complaints! Setting up appointment was easy, Dave showed up on time, did what was needed and cleaned up afterwards. I am very happy with this company and their service! read more

Well done, Jose and David. McMahon is excellent for all plumbing needs and heating and cooling maintenance! Tap them if you are looking for all your plumbing and heating needs, including quick and timely repair and emergency services. Good value. Dinah Satinsky Jamaica Plain, MA read more

I can't say enough great things about the team that came out to service my furnace. They went above and beyond having to make two trips in the same day to fix what another "technician" had installed. Doing multiple tests on the system to ensure consistent, quality results. McMahon overall was quick to respond to my request for service to get my heat going again just in time for the first cold temps of the season. Job well done! read more

Ledi and his team were tidy, efficient, and quiet all while installing a ducted heat pump system in our sweltering attic in August. I would gladly recommend them to anyone considering switching from a fossil fuel boiler system to an electric heat pump system in an old house. We would certainly call them back for other plumbing/HVAC work... read more

John and the crew from McMahon's are amazing. This was the best experience I could have. They were extremely pleasant and professional. Highly recommended! read more

Only positive comment I can say is that the tech showed up early. Short of that, they charged $129 just to show up, then over $700 to replace a faucet... If that's not a scam, I don't know what is. They were working on my great aunts place, and it feels like they scammed her. Not only did they charge an exhorbinant amount of money to do something that can be done in 30 minutes by anyone, but they refused to address one of the original issues she talked to them about when scheduling, which was low pressure issue on the cold water side. The "plumber" claimed that this was not his problem, and that he couldn't do anything. He stated she would need to call and schedule another appointment (would be charged ANOTHER 129 fee just to show up) just to look at it. Folks in the Boston area beware! Probably smart to avoid this company if you can. read more

Lexi and his partner did a wonderful job. I just want to let you all know excellent job nice neat and clean. I would recommend them at any time. read more

Ledi' s team did an amazing job for our house, good service , and answered all my questions professional！just Two days , and done all the work, really good for us! read more

I had a leak under my kitchen sink that I called in to McMahon Plumbing & Heating. I was scheduled for sometime between 10 and 12 pm today, but Rob called this morning and said he could come in even earlier, at 8:45, if I wanted. That certainly worked for me as it would allow me to reclaim the balance of the morning. Rob showed up about 10 minutes early, just as I was pulling in the driveway from my morning run to Dunkin's. He was very personable and for some reason reminded me of they guy you like to have around at a barbeque. He set to work immediately and finished the job in about 45 minutes. He also showed me the worn parts he replaced. He also cleaned and tidied up the mess the water leak had made, saving me some time on my sore knees. I was very happy with the service and their reasonable charge. My total bill was under $250. Joining their service plan could have cut down my bill even more, so if you have older or exposed pipes, or need to call a plumber more than once a year, it is something well worth considering. read more

Requested service, communicated with the tenant through texts and settled on a date. Never showed up, stopped responding to texts, and never answered my phone calls. read more

Our hot water heater broke on a Sunday and our basement was flooded. We called several plumbers and McMahon's was the only company that got back to us that day. They were prompt, showed up when they said they were going to, and very quickly determined the solution, which, unsurprisingly, was to replace the water heater. They arranged to come back the next day and install a tankless water heater. We had been anticipating this cost, as our previous water heater was near the end of it's warranty, and were very familiar with the typical pricing for installation for a tankless water heater, which is not cheap. The price that they quoted us was within a normal range - a bit higher than we had been quoted by other folks, but considering that it was an emergency situation and they worked extremely quickly to do a big job and replace our water heater to an upgraded version by 2pm the next day, it was worth it. Everyone we spoke to was extremely professional, patient, and helpful. Adam was awesome and Adriana helped us out a ton, including arranging a follow-up visit to follow up on something. They also were very fair about service charges. We would definitely recommend them and use them again. read more

Working with McMahon was super convenient and easy to arrange. Within 24 hours of my call I had a technician at my house, talking through options with me and ultimately getting the job completed. Highly recommend McMahon for home projects (this was a shower fixture replacement). read more

I've used McMahon three times: major boiler work, gas line replacement, and inside drain pipe replacement. Their work is 5 stars. Their pricing is 2 stars. The good: they will show up when you call them and get the job done. Their folks are professional and detail-oriented. The bad: you're going to pay 50-100% more than what you would pay another plumber. To be honest, I wish Mike would just say that upfront. "We'll show up quickly, and you'll be happy with our work. But we're going to charge you a lot more than other folks." That would be a lot more honest, and I still think people would sign up for it read more

The plumbers who came were respectful and kind. The rest felt like a scam. Close to 300.00 when they left saying they would get back to us later about a part AND that we would have to pay the 129.00 "show up fee" so they could then put in that part. Problem NOT solved when they left and then they never called back about that part. Shame on us for not doing more research. AVOID. read more

I worked with McMahon Plumbing & Heating on a kitchen renovation, including replacing a sink and garbage disposal, relocating a gas range, installing a water fill line for fridge, installing a radiator, and relocating a hose spigot. They also replaced some corroded pipe that was uncovered during demo. Their pricing was fair and upfront, and they were prompt, professional and friendly. I look forward to working with them again whenever we need a plumber, and recommend them very highly. read more

In short - would avoid at all costs. The company was recommended by a friend to help fix a slow-draining bath tub. They ended up using air pump, busted the piping and caused a considerable leak with water damage (i.e. cieling holes in the two rooms below the bath). This cost us $500, with invoice citing they left the premise in "good shape" - despite the holes as the evidence to contrary. They said they would call the following day and fix the issue, but subsequently strung us along for 4 weeks until we called ourselves. The owner finally got in touch and provided us an estimate of $4,000 to fix the problem - this was more than twice the estimate of their original quote. We then contacted a different plumber who fixed the issue in 2h work for $310. read more

Very happy with the work they have done for us over the years. Very responsive, clean and efficient. I highly recommend them for anyone in or around the Dedham area. read more

Forget about the service fee of $120 just to come out. I at least was told about that. But the fee to exchange out a dishwasher was outrageous. I asked on the phone what the ballpark cost was and was told they have to assess before giving a quote. Then the plumbers came and said they have a flat fee for this service. How dishonest. I would have saved myself $120 if she just told me their flat rate for the service I needed. read more

Stay away -- these guys are not reputable and should be avoided at all costs. 1. Seemed like sump pump wasn't working in our basement 2. Called McMahon plumbing 3. McMahon plumber visited and said sump pump was working fine 4. McMahon plumber replaced $8 valve without authorization and charged us $350 5. McMahon office did not respond to phone, email, or web contact outreach to resolve 6. Seems like sump pump still isn't working 7. Called Alewife Co. 8. Alewife plumber visited and diagnosed sump pump as broken 9. Alewife plumber replaced entire sump pump in 30 mins 10. Alewife Co. charged $300 total 11. Everything is working great read more

Edit: I was just able to get the owner on the phone. He assured me he'd be over in the morning, I'll let you know if it gets fixed and if they are reasonable. Honestly, don't know who I'm more angry with - myself for not trusting my gut (and yelp!) or mike McMahon for calling me and convincing me I needed his service after I had canceled Bc their first visit to our house was outrageously expensive. To quote another user on here, avoid at all costs. I'm out over 3k and don't know what I have to show for it. As many others have mentioned, you start with a bogus dispatch fee (the fact that you're then paying them an hourly wage that's sky high adds insult to this injury.) I explained the error code we were getting on our rinnai hot water heater, they came out (remember I paid 129 for them to walk through my door) and did not fix it on day one. Instead they looked at it and said they'd come back (another 129 to come back) but in the meantime they would service my a/c. I have a newborn so when someone says that he's breathing in bad air, I listen. Welp, 600 dollars PER split to clean the coil. My head screamed this is outrageous but I'm a sleep-deprived mom that just wants stuff done. When they told me they wanted to come back and to the water heater and other a/c units, I decided I simply couldn't afford them so I canceled. Mike McMahon then called me. He really stressed the importance of servicing it and I fell for the whole "I'm the owner of the company and I'm calling you to tell you we'll get this figured out." So today I paid for them to come out and take care of the system. Fast forward to tonight and bang, error code is back. Again, to quote another user, they should wear masks. I can't believe I let my family get robbed blindly like this. read more

My Rinnai tankless water heater gave me an error code FILL. Julie sent 2 staff over the same day. Adam was extremely proficient. Explained to me where the problem was. Fixed it. And showed me how to handle the problem if happened again. I am very happy with the prompt service and the expertise that the company provided. read more

So even with a screen cover, my shower drain was barely "draining". I tried to unclog it with a plunger (not the same one I use for the toilet) to no avail. I didn't want to use a harsh chemical solution, so I decided to bite the bullet and use a real drain service. The guy from McMahon arrived quickly, and understood that my building, which is "garden style", over 50 years old, and has 15+ units can be a little "delicate". I was concerned that the fix might damage the older pipes, but within 20 minutes my shower was draining like new, and there were no issues. Now I just need how to figure how out how to prevent the shower from getting clogged again! read more

McMahon Plumbing & Heating - This nasty old drain is getting tired of doing its job! - Plumbing Near Me - Hyde Park, Massachusetts

I did what every responsible homeowner does when something happens at my house: I do some research online to try and find a combination of the best service at the best price possible. I will not cheap out on service for my home because I know that good quality work comes at a cost. Recently, I had a very specific problem with the water pipes in our rental property. My father in law is a plumber (unfortunately he lives out of state, so he could not fix it), and very clearly described what the problem was and what needed to be fixed. Armed with this knowledge, I started calling the reputable (read: highly Yelp rated) plumbers in the area. Understandably, rates varied dramatically. For the job, I got quotes ranging from $350-850. McMahon quoted the highest price ($850) and I let them know that the price was more than double what other (well-reviewed) plumbers had quoted me. I asked if there was any room to negotiate on the price. McMahon said "we don't need someone who is cheap" and hung up. Clearly I know what line of work I should have gone into. Had I been a plumber, I could essentially tell people to fuck off because I earn way too much money as is. At the end of the day, I went with another plumbing company that had a higher Yelp rating (4.5 stars) and did the job for $625. Not the cheapest, but the person I felt most comfortable with doing a careful job because he actually cared about my business. read more

Only completed half the job of replacing a water heater. When the job became difficult (removing the old water heater) they became non-responsive to our phone calls. When we did finally get in touch with them, they demanded an upcharge for something they were well aware of when the job started - the water heater was located in a business we didn't own which had operating hours - the job took longer than those operating hours so the business told them to return. Eventually, the team became downright rude and told us they wouldn't complete the job or refund us our money. read more

Been meaning to write a review for a couple weeks...had a great experience with McMahon Plumbing & Heating. Long story short, our water heater was leaking badly and needed to be addressed. Did a little research and decided to opt for McMahon Plumbing & Heating. I am happy that I did. On the same day, a technician came out to assess the situation, provided me with some very reasonable options, didn't apply any pressure to go either way, and ultimately, we came to a solution as to how best to deal with the situation. It was done the same day, they were efficient and the price was comparable to any other. Been pleased with it ever since....fast forward a few weeks later, after the work was done, the water pressure in the kitchen of our home was very weak, so I called back to McMahon Plumbing & Heating and spoke to the man himself (Mike!) and he gave me some advice and even suggested I take some pics and email them to help further diagnose. They are courteous, helpful, knowledgeable and while I don't necessarily like the prospect of having to deal with plumbing issues, living in an old home as we do, I know that it might be a recurring theme and I find comfort knowing that McMahon Plumbing & Heating is but just a phone call away. They do great work. Give them a shot. read more

We just bought a condo and we had a faucet leak. They came and fixed the water leak. They were professional and work was completed.

The fan blade in one of my AC units broke in the middle of the night. I called McMahon Plumbing & Heating as I've used them before. They charged $129 just to come out. The tech took the cover off the unit, removed the fan blade, and told me he could not tell whether the fan motor needed to be replaced, or the compressor. He said he could do the fan motor for about $1,200, but if it wasn't that, we'd have to spend even more. So he recommended buying a new unit for about $4,800. He also said that he'd never heard of a Goodman AC before. Then he charged me over $200 for "diagnosis" - in addition to the $129 fee. But he wasn't able to diagnose the problem! I called another company for a second opinion. They sent someone out the next day at no charge. He took a look at unit, recommended replacing the fan blade, and I got a written estimate that night. Within a day, the part was in, the repair was done while I was not even home, and the whole thing cost less than I paid McMahon. I called to ask them to refund the "diagnosis" charge because I really felt taken advantage of and they refunded half the charge. I've used them before and they are generally responsive and easy to deal with but I don't know that I will call them again after this. read more

This company needs to do a better job with customer service; we placed 2 calls on two different days before anyone got in touch with us. Several times my husband gave the updated telephone number to the office. The next day we almost gave up hope they would come so we went to the neighbors house, 2 minutes away as they said they would call 30 minutes before arriving. When we came home about 30-40 min later the truck was in our driveway and the serviceman had a bad attitude. Not only had he called the wrong number, but the office did as well, calling a landline. I wish they could give a job to someone who can listen to customers when a new number is given. After all that, problem not solved so we had to pay the service call (that's understandable) but now we have to find a reputable plumbing company. read more

This plumbing company is the worst. They play with their numbers and it's hard to tell what product you're getting and what there service encompasses. I guess it's normal to be charged $300.00 under service to apply for a permit. We were charged 2000.00 for replacing a water heater. McMahon at my door with water heater they must have had to unload. Not what I wanted and not consulted. read more

McMahon Plumbing & Heating - Bill for what at retail is 500.00 heater 1800.00. Service strangely mixed fuzzy no clear itemization - Plumbing Near Me - Hyde Park, Massachusetts

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The person who answered phone refused to give me a quote over the phone to replace my old rusted garbage disposal. Would only tell me it would cost $100.00 to look at disposal before work was done. Tech arrived and didn't look at disposal. simply said it would cost $550.00 to change disposal. I was robbed and I know it. But was pressed for time. They got me that time. Will never use them again or recommend them. read more