I was a little skeptical after reading the other reviews but I made an appointment for an estimate…read moreand found out the shop is under new management with an entire new staff. Everyone was friendly and helpful. They handled everything with my insurance in regard to my claim. I would recommend them and would use them in the future.

I had to update them and stay on them. It isn't their fault on the updating. The higher ups through…read moreclaims worked with me to take care of the issues. Things were stolen by employees. BUT You have to agree that that is okay if it happens to get your car worked on. Okay sure. They got way more then to cover a mess up they done, though. The times were changed over and over. I got stuck in Wytheville multiple times, but by the time I got done, I didn't pay extra. That final day, pick up day, I was supposed to been in Charleston picking up my lady after a major surgery. They let her have a room no extra of course but she still had to wait most of the day. The hospital was told in detail what occurred too. Your word is everything. Honor is everything.

Bad experience with the vehicle i had purchased at shelor subaru. I called to complain to sales…read moremanager Neal again, took it to service, still issues battery, oil burning etc. . I called again to complain and do complaint review. J.D. at chevrolet callled me and got involved. He was extremely understanding, caring,helpful with my situation, worked out the financial part and got me out of this vehicle into a reliable newer vehicle. I am so thankful J.D. and Chris for helping me get a vehicle and appreciate everything they did for me.

Last year I took my car to a Priority Chevrolet dealership in Chesapeake, VA for a recall service,…read moreairbag. Light was off when I drop the car and everything was running good. I left the dealership and a week later the airbag light came on and "somehow" the seat belt was broken. I was 450 miles away from Chesapeake so I wasn't able to take it back for them to fix what they did wrong, it the. I took my car to a shop where they found out that the seat belt cable got cut, sharply cut, like it was done in porpoise, they think it was done with a bolt cutter. So basically i was afraid of any dealership work ever since but then I went to these other guys in Christiansburg to fix the airbag light, ABS light and actuators "tic tic" annoying sound (I called "my helicopter"). They did a professional job from the beginning. I dropped my car that morning and they called me a couple of times to give me estimates, explained step by step on what they was doing and the car was ready that same afternoon. The price was fair since I was expecting to pay way more and the service was very professional. Good job guys!

We were in the market for a newer used Ford Transit work van and reached out to Ramey Ford. We were…read moreable to schedule a test drive that day and sales rep Marcus and his sales manager were very helpful and didn't try to pressure us at all. We ended up purchasing a van from an out of state dealer that had a van with AWD. We will definitely go back to Ramey next time we are in the market for another vehicle.

my car was towed to to the Ramey dealership on courthouse road after the recent flooding. when it…read morewas found to be a total loss I made arrangements to collect my belonging. I asked a man standing in the service department who was literally standing, not helping a customer, if someone could remove my license plat. He said he couldn't at that time so I asked for a screwdriver to do it myself. This man looked thru what looked to me like a junk drawer and only found a flat head which wouldn't work. I then asked for one that would work, mind you we are in a service department , he proceeded to tell me the guys are too busy I'm not going to interrupt them for a screwdriver but promised he would remove my tags and keep them for me to pick up. Called today to make sure the license plate was removed and there as promised and they are not and the car has been towed and lied in the phone saying I didn't make it clear what I wanted ‍ how much clearer could I have made it when I asked for a screwdriver to do something you should've offered to do for me. BTW that's where I bought my vehicle from and had no problem in sales but because people like this man work there I will never be back

If I could give this dealership a 100, I would instead of a five rating. My husband and I were on…read moreour way to Myrtle Beach when my 2018 Santa Fe's check engine light came on. It was a cold Friday evening at 4:30 and we had to leave our car at Friendship for a diagnosis Saturday am. To make a long story short, we were going to have to stay in Princeton and miss our Vacation. There were no rental cars available. We could not drive our car until it was fixed. Well that's when the Friendship team stepped up. They didn't know us and we didn't buy our car from them, but they came to our rescue. They offered us a car to use to continue on our vacation at no charge. I can't say enough good about them. This dealership is the best. We called daily and spoke to Arron, the service manager as to what was going on with our car. He was extremely nice and always helpful. He was actively involved in solving our car problems. Beyond his help was Gavin PETTREY, the service director and the general manager, Mike Gunter. I am sure every one of them was involved in this process and saving our vacation. They worked together as a team to help us and even gave us a loaner car! They also did the necessary servicing while they were solving our car problem. Customer service is their game. You don't find these hometown ethics today. STELLAR SERVICE!!!!!

Don't buy from here they sold me a vechile with a rusted out muffler ( havent had my vechile and…read moremonth)

Derek went above and beyond to help us when we needed our vehicle towed. He was very thorough and…read moremade sure our vehicle was safely towed to a location several hours away for repair. Well worth the price they gave us and we highly recommend them for your towing needs.

I've used whites for everything from oil changes, to collision repair to rust repair on an older…read moretruck. They make it look like there was never an issue. They have taken care of adding lights and a brush hard as well as repairing a heater fan that others couldn't fix. Their price is always surprisingly lower than expected.

Don is a great guy and is one of the best mechanics in Christiansburg. I've known and gone to Don…read morefor almost 20 years now. Used to live just up the street from him. He works on all my vehicles. Bottom line: Don does solid work at a fair price. You just need to be flexible with him on your schedule and when he can do the work. He's very matter of fact. Some approach business with him by pushing agendas and expectations. Expect push back from him if you do this. If you want someone to tiptoe around your feelings only to upcharge you or fix things that aren't necessary, you'll be better going somewhere else. He may be gruff, but if you go in making a decision to assume he knows his stuff, and not be triggered...you'll find yourself discovering a gem in Don...and you might just make a friend in the process. He's a good dude.

Hands down this is the best repair shop in the area for older cars. Don was recommended to me…read moreabout 10 years ago when he soldered and welded to avoid replacing an entire electric seat in my Chrysler that had stuck in the short wife position.... saved me hundreds of dollars. Ever since then Don has been taking a common sennse approach to repairs rather than replacing entire modules with new equipment on our aging vehicles. There is no waiting room, no coffee, and the place is basic. The service is top notch.

We have had work done at this business, and we have been pleased with the quality and timeliness of…read moretheir service. The only drawback is that they do not take debit cards and credit cards; thus, we usually have to drive to the bank to withdraw cash to make their payments. I have never used their towing service, but I trust the owner which says a lot.

Repair shop broke my passenger side mirror, and hit my cv axle damaging it causing grease to fly…read moreout everywhere. They simply didn't care and would only give free labor to fix. They damaged my part and insist I buy the new part. Do not use these people EVER.

I've had work done there twice and it was both quality and very reasonably priced! Small family…read moreshop that is very easy to work with and honest! It can be hard to find good shops when you need one in trucking and this is one you should call on if you need work in Wythville!