Went in to a State Inspection. Staff are very nice and helpful. You are even sent a text message…read morewhere you can approve or decline the services they offer. When you go back to pick up your car, you just pay for what you approved. Very efficient staff!

Terrible customer service. They act like they don't want your business. Called ahead to see if I…read morecould get an inspection done. They told me I would need to leave it there all morning but what they really meant was that they didn't have the time to do it. At 1pm they admitted that they wouldn't be getting to it any time soon. I get it, things happen and things get backed up. All they needed to do was acknowledge the problem and apologize for wasting my time. Instead they handed me my keys back with a smile as if my business was a complete bother to them.

The customer service is extraordinary. They explained everything in detail, and bent over backwards…read moreto help me when I needed it. I simply cannot recommend this place highly enough. Thank you so much.

they did a fantastic job on our Camrys rotors and brake pads. The staff are extremely helpful and…read morekind and the value was very good as well as the service . Amazing Example of southern hospitality

Great experience here!! My honda had some issues with the engine light and they took care of it…read morequickly and communicated with me. Also did not up-charge me, they clearly communicated what they charged and why. I highly recommend!!

OMG!!! This place is amazing!!! I am traveling from Philadelphia to Texas when my check engine…read morelight came on. Luckily, my first stop for rest was Blacksburg. I had to call every mechanic in town before getting to Auto Repair Specialists. Although they were booked up like every other shop in town, they agreed to see my vehicle. Due to the type of issue I was having with the vehicle, I was ready to stay in town for an extra day. Well, these folks had my spark plugs and ignition coil changed by 1:30!!! I was not expecting a call back until closing. The team did a wonderful job of ensuring all was in GREAT working condition so that I could finish my trip. They were also very helpful in topping fluids and informing me that I should get an oil change upon arriving to my destination. I cannot say enough good things about this crew. Alex, Brian, and the rest of the team were so helpful, communicative, and kind. I MUST DEFINITELY recommend this team for car repair. They are TRULY specialists!!

Small, family owned and opporated mechanic shop. Staff is very knowledgeable, honest, and patient…read morewith all my questions. The only shop I'll go to!

Small shop not the best location but worth the drive. Nice honest family owned shop, work done with…read moreexpirence.

great guys, and reasonable prices and upfront and honest…read moreFixed a problem that I was left with from another local memchanic

Stay away. I went in for a simple muffler replacement (verified by 2 other shops). They quoted me…read more$250 & said they had the muffler in stock. When I arrived, Steve said he had it put on a lift and they "discovered" that all of the pipes and joints were so rusty, that he was afraid that when he started cutting into it, that basically the entire undercarriage would have to be replaced : large rear muffler, large front muffler, the small muffler we spoke about, ALL the piping and "probably more". I asked how much and was told "at least $1200". They said they'd order the parts for the next day. When I left, I could hear odd knocking on the bottom and the smell of exhaust in the front cabin that wasn't there before, or ever. I called back the next day to report this and was blown off with "ma'am, you have an exhaust leak and the knocking you are hearing is because you probably drove over something". I knew then they were not on the up and up, so I played along and asked if my parts came in. They said yes, all but one. I asked what they were missing and was told "a part". He kept saying "just a part" but would not tell me WHAT part. Finally I was forceful and told him I needed the name of "the part". . Steve finally said, the Catalytic Converter. Horses***!. He said I needed that too. Tack on another several hundred dollars, plus labor. Scammers! I took it somewhere else the next morning, and the only thing it needed was the muffler, parts & labor $95. I've heard of stories like this, but, wow, the level of deception was criminal.

Very friendly and honest prices. I will return for other work in the future. Thanks againread more

I have been going to Lafor since I moved here from New York. They have always been courteous and…read morereasonable prices. I have never had a problem with any services done to my cars.

These guys have been around forever, and are one of the most reliable places in Blacksburg. I've…read moretaken my car there two or three times - and the mechanics' diagnosis has always been right on. Recently, I received three estimates in Northern Virginia for car maintenance that would cost between 1000 and 1200. The Bug Shop gave me the HONEST labor rate (2.5 hours of labor instead of 6) and gave me a decent deal on the parts. Total came to $450. I'd recommend these guys' work, particularly for VW/Audi/BMW.

Took a Carvanna car with warranty in because of a flywheel problem. Carvanna directly pays from…read moretheir insurer. Bug Shop would not talk to the company and told me I would have to deal with that. Ended up taking it to a dealer who quickly got things approved and fixed and paid no problem. Pretty backwoods kind of treatment.

Had three vehicles done, they are very professional and go above and beyond expectations, will…read morealways take my car to E&E Automotive!

ALWAYS get a written estimate for any work from this place. If you skip this step you could end up…read morepaying double what you expect like I just did. They add things that "need" to get done while doing the work without any authorization from the customer. Additionally, they had my car for FIVE weeks. Needless to say I won't be going back.