Avoid! I'm sure there are many other companies that don't have employees with surly attitudes…read more Called to get an estimate. On the first call, they said nothing and just hung up on me. No big deal. On the second call, they picked up and said, "What?" in a nasty, demanding voice. I asked if this was Mountain Valley Floors. They hung up on me.

We contracted terry to replace the floors in our entire home during a remodel. Will use again on…read moreour next project.

Stopped by to check out a local business to replace our carpet. Was so impressed with the selection…read moreand our salesman was very helpful. Found exactly what we wanted in our price range. Owner came to measure and a week later we had instillation scheduled. Installer was an hour early. So happy with his work and professionalism. Highly recommend this family owned local business. What an asset to our small town.

Had them come out and stretch our living room Carpet. The guy showed up 2 min early. He did a…read moregreat job. I would recomend this company to anyone looking for this service! This was unusual for being in Nevada for 12 years. Great job! Thank you very much!

Our brand new carpet buckled in a few months . They came out and re-stretched it and it buckled…read moreagain. Now it's buckling all over the place. Either it was poor quality carpet or .... They also installed our kitchen flooring. Just had a serviceman come out because the dishwasher door stopped closing properly. As soon as the repair person removed the kick plate you could see that Summit had just shoved some small pieces of the flooring under the front two legs. The repairman removed the small pieces and used the legs to level the dishwasher and all was fine. Over time the small flooring pieces had collapsed the door could not shut. unbelievable! Cannot recommend. Would have liked to because they are local and that's why we chose them.

Run, don't walk away from this place. They quoted me a price of $32sq yard when in their shop. They…read morehad a guy come out and measure my carpet and said it was x sq ft. Which was only 100 sq ft less than my whole house (which has tile in all bathroom, laundry room, kitchen and dinette. To even find the number, I had to retroactively pay $75. Then they came back with a $39 sq yard price and are t even sure that it's the correct carpet I picked. Run!!!'

My husband is a handyman in the area and keeps a few folks in the trades on his list as…read morerecommendations. Landmark is one; they do great work, are professional, and reliable. Erick is a good, solid guy, and I highly recommend their work.

We had a small leak that got a very small area of the carpet wet. I pulled the carpet up where it…read morewas wet, dried the carpet, pad and subfloor. After it was completely dried, I started calling around to see if there was a company willing to have one of their installers come out for about a five minute reinstall job. Erick from landmark came out in the late afternoon, an hour after I called, to look at the job. He said he would have somebody come out to do the job, and call me back to let me know when. The next day before noon, they came out and had it done in five minutes. Looks like it was never touched. And the price was right! GREAT JOB!

If you want to wait 6 months for a response you can use this company. I typically don't write bad…read morereviews, but this business is a mess! I wanted to give them business since they did our house back in 2021. However, I've been trying to email and call and NO RESPONSE. They came out to measure and still haven't got back to me. It's wasted 2 months of my time, and now I have to quickly get this one.

Absolutely love the job that was done. From start to finish it could not have gone better. Jesse…read morecame for the estimate and worked with us to get the floors we wanted. Connolly and Tim's work from demo to installing 2300 sq of flooring and whole house of baseboards was flawless. I would definitely recommend

Alpine Carpet One is simply the BEST!!! They have the most personable, professional and helpful…read morestaff I've ever seen!! Jenny, a sales gal is so wonderful and super talented as well! She is an amazing artist and will gladly show you her incredible art, but she's also a dynamite sales gal for this flooring place. Also, Mike is a great sales guy too who came out to do an estimate on short notice. Today is the second day to have Jim Burson, a most extraordinary installer. Without him and his talent, creativity, and his desire to please customers, we would have been in a terrible bind. He spent the whole day taking care of a problem with our bathroom floor that was a bigger job than originally thought. This company ROCKS!!! These people care!! If you need carpet or flooring, you won't need to look further.

Paul was so helpful and responsive in helping select the best floor option and carpeting. He met…read moreat the house with samples to try out and talked directly to my Contractor when needed. Floors look so great!

Great experience from start to finish. They did high-quality carpet stretching and took care of…read moremoving all the furniture without any issues. And the price was right. Everything looks great , and their workmanship really shows. Would absolutely use them again.

Tahoe Carson flooring did an excellent job in my flooring and baseboards. They do quality work for…read morea fair price!

They transformed my rundown kitchen from dull to fabulous quickly, with affordability,…read moreprofessionally, and with great service.

I requested someone come out for flooring repairs. I spoke to Mark. He lined up Eddie to service…read moreour home. Eddie did come out, looked at the repair to be completed and claimed he didn't have the glue to make the repair so we rescheduled things. He was a no show. When I called Mark back he said he would follow-up and I would have a response in the next day. Two weeks later, all crickets here.

I couldn't be more pleased with Fresh Start Carpet Care. Communication from the get go was…read moreexcellent. I left a message with the business and got a call back right away from the owner Zach Culley and got on their schedule. He contacted me the day of letting me know he was on his way arriving on time. Both he and his team member provided top of the line carpet care. I couldn't be more pleased with the outcome of my carpet and also Zach's professional and friendly demeanor. They will be my go to for carpet care needs going forward. Thank you Fresh Start Carpet Care.

On my initial phone call to owner Zach, I was immediately impressed with his professionalism and…read moreresponsiveness. My first call went to voicemail, and he returned my call while I was leaving a voicemail message. On March 24, 2026, Zach and Craig came to our 1850 sf home to clean all the carpeting. They arrived on time and got right to work, bringing in their equipment carefully and putting corner guards in place throughout the house. One of the first things I noticed was the pleasant scent - it is very light and does not smell like chemicals. My usual preference is for no scent, but I found myself preferring this delicate scent. They were efficient and quick (but not too quick!), and the carpets looked very clean when they were through. The price is one of the most reasonable I have found in Reno and includes a military discount (thank you, Zach, for your patriotism!). Fresh Start is fairly new to our area, but not new to the business of cleaning flooring. We look forward to trying their tile cleaning service next. If you need your carpets cleaned, I feel confident recommending Fresh Start Carpet Care.

Precision Flooring installed LVP throughout our house in 2020…read more They did a fast beautiful job & left everything looking very NICE! They are nice people, easy to deal with, good customer service, good product, couldn't be happier! C. M.

The guys at precision did a great job with our hardwood Floors and carpet. If you are on the…read moreTahoe/truckee area i would highly recommend them!