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    Summit Carpet

    2.0 (5 reviews)

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    5 years ago

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    Fresh Start Carpet Care

    Fresh Start Carpet Care

    (97 reviews)

    I couldn't be more pleased with Fresh Start Carpet Care. Communication from the get go was…read moreexcellent. I left a message with the business and got a call back right away from the owner Zach Culley and got on their schedule. He contacted me the day of letting me know he was on his way arriving on time. Both he and his team member provided top of the line carpet care. I couldn't be more pleased with the outcome of my carpet and also Zach's professional and friendly demeanor. They will be my go to for carpet care needs going forward. Thank you Fresh Start Carpet Care.

    On my initial phone call to owner Zach, I was immediately impressed with his professionalism and…read moreresponsiveness. My first call went to voicemail, and he returned my call while I was leaving a voicemail message. On March 24, 2026, Zach and Craig came to our 1850 sf home to clean all the carpeting. They arrived on time and got right to work, bringing in their equipment carefully and putting corner guards in place throughout the house. One of the first things I noticed was the pleasant scent - it is very light and does not smell like chemicals. My usual preference is for no scent, but I found myself preferring this delicate scent. They were efficient and quick (but not too quick!), and the carpets looked very clean when they were through. The price is one of the most reasonable I have found in Reno and includes a military discount (thank you, Zach, for your patriotism!). Fresh Start is fairly new to our area, but not new to the business of cleaning flooring. We look forward to trying their tile cleaning service next. If you need your carpets cleaned, I feel confident recommending Fresh Start Carpet Care.

    Full Circle Flooring Abbey Carpet & Design Center - Front Entrance

    Full Circle Flooring Abbey Carpet & Design Center

    (51 reviews)

    South Reno

    This company is the best. They are so friendly and efficient. Our installer was so efficient and…read morepleasant. Quality is exceptional and they are so far in price. HIGHLY RECOMMEND

    Our floors turned out great, but it was kind of a mixed bag of an experience…read more THE GOOD: The flooring selection process: Cory was friendly and helpful and I got what I needed at the show room in under 30 mins. The measure: the turnaround time between my show room visit and the in-home measure was extremely fast. Jason also sent us the quote really quickly. The installation: we got both carpet and hard flooring. Brian (hard floors) gets a 5 star. Work quality was amazing, and he meticulously cleaned up after himself every day so there wasn't a speckle of dust left behind the whole time he was here. He got the work done faster than anticipated and instead of cutting out early every day, he just kept going. Steve (carpet) was also great. He found a defect in our carpet and could've taken the easy route and installed it without saying anything, but he made sure we knew about it and had a say in the matter. Once the new carpet arrived, he got the work done really quickly. THE NOT-SO-GOOD: The scheduling: we were scheduled for demolition the day after thanksgiving but had a no-call no-show. We couldn't get that resolved for a few days because they were closed longer than usual due to the holiday. It would've helped if someone called to confirm the appointment before everyone went out of office. No explanation was given, so no idea what happened. The demolition: Jason rescheduled the demo asap, but the crew didn't vacuum or do any meaningful cleanup. In fact, the installers were surprised at the mess they left behind. Also, we were supposed to paint our floors with Kilz in between the demo and installation but the demo guys already put down carpet tacks, so we had to spend time removing those ourselves so that we can paint. There were lots of loose nails and debris on the floor from the demo so it was not an easy job. The lack of attention to details caused some non-value-add work for everyone. The flooring: it doesn't seem like Full Circle does a QA check on their materials before sending it out to the work site. We were surprised that no one caught the defect in our carpet until Steve was about to install it. This caused a delay in our timeline, which is a pretty big inconvenience when you have to temporarily vacate your home to accommodate the demo/installation. We had other contractors lined up, which also had to be rescheduled. Also, the spare nosing they ordered for Brian was broken. Thankfully, he was meticulous enough that he didn't need them, but there was no margin for error. Imagine the added delay if that wasn't the case... In the end, our floors did end up looking really great so Full Circle gets a 4 star. The hassle we experienced might cause us to consider other contractors in the future, though.

    FLOOR'D Cleaning Services - Looks brand new!!!

    FLOOR'D Cleaning Services

    (41 reviews)

    Made our 20year old tile floor look brand new! So happy with the service! Highly recommendread more

    July 1, 2020 So,…read morethere I was, getting ready for my next Zoom meeting, when in walks my wife with the morning's portion of 'green drink'. On this occasion she was visible to all in the meeting, she's wearing a caftan, and her sleeve gets stuck on the doorknob. You know what happened next. Green drink is everywhere, and now we have got problems. My wife is trying to apologize, my peers are seeing and hearing the pain and I am sure they're uncomfortable at the site of the green drink spilling all over the room. It's a bad couple of minutes, but it brings us to the purpose of this review. We need professional help. As usual, our first stop is Yelp, and, again, we are not let down. Connoisseur Carpet, Tile and Upholstery Cleaning has 12 reviews and five stars, and they are from our local community, what's not to like. We give them a call, and they come by that afternoon and take care of the green drink dilemma. But the fun does not stop there, we've got additional needs. Green drink is prompting us to take care of some other issues. You see we need to have some tile cleaned in a shower and in our kitchen, and so we need to make an appointment for these services. That all got wrapped up today. So, now in the Zoom room even though it did have a positive outcome, as it caused us to take a few items off of our 'to do' list. We have got a clean and sealed shower, a cleaned and sealed kitchen (both, by the way, are made of travertine) and a spot cleaned carpet in one of our rooms (my Zoom room). What are you looking for in a professional tile and carpet cleaner? Should they show up on time? Should they communicate if they might be a couple of minutes late? Should they give you a price and stick to that price? Should they, if possible, stop by on the day of the incident to clean up the cause of the phone call in the first place? If your answer to these questions is yes, then I'd encourage you to consider Connoisseur Carpet, as Mike delivered on all of the above, and it was clear to me that he had knowledge that augmented his credibility. Would I use Connoisseur again? The answer is, yes, and I will be posting a few before and after photos so you can observe the changes for yourself. Also, so you know, we have decided it might be better to not drink green drink in the Zoom room.

    Summit Carpet - carpeting - Updated September 2026

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