Was excited about being able to get my pup groomed, get a coffee, and finally get my a second key…read moremade after months of my business being open but before I could even enter the building, I got yelled at by a woman for even parking there because "her boss will get mad." I feel sorry for the since their own customers can't even park in the lot. Currently around for a new locksmith. Treat people with kindness!!!!!

Look somewhere else when looking for security solutions. This guy was very rude which is very…read moreshocking how he speaks with his customers.

Went there to get a duplicate of a key I had. Before arrival I made sure to call to make sure a…read morelock smith would be available. They were very efficient and I spent less than 30 mins there. And it cost about $7 since I had a special type of key but other regular keys should be less than that(or go to Walmart minute machine it's way quicker. I couldn't cuz my key was too big and a special size) Only downside is the guy at the front talks too much in my opinion and once he found out what school I went he won't stop talking about his experience there & his opinions about other things I didn't even ask about. Hopefully you won't get that guy lol

My terminally-ill father locked himself out of his home safe and we needed help to open it quickly…read more Another locksmith recommended Torbik. Despite having a full schedule, Bill from Torbik came out within 24 hours of the initial call and got into the safe, provided my father with the combination, and the cost came in under the original estimate. I highly recommend this business.

I am very sad to report that after more than 20 years of satisfied service, CEO Pam Petrow's…read morecompany, Vector Security, has engineered the most fail-prone, customer hostile company I have ever experienced, and after 35 years serving Fortune 100 companies as a public relations specialist, I am appalled at how bad things have become. 1. PhoneBot "Customer Experience Center" puts you on hold and plays a long advertising message for the company. If you're already a customer, this is a total waste of time and underscores the lack of strategic use of a customer's time. 2. Too many offices: My system is handled by a specific local branch, all other connections are useless because the person answering has no idea what to do. But the specific number to call is never given, unknown to any operator and a continual round-robin of referral calls are made, offering only the long sales pitch about how concerned Vector Security is with my issue. 3. Inability to deal remotely: If you are a legacy customer - that is the user whom a company should most value, you're really out of luck. Choice #1 is a technician who cannot figure out how to fix your system remotely (although they will try time and time again), you go away and find out your system is giving faulty intrusion alarms. Then, when you give up with remote repair, they want to send you a live technician in and charge you over $250 an hour on site. 4. If you, in your term as a legacy customer, opt for non-hardwired improvements, you are dead meat to Vector. Now, you are stuck. They can't fix your problem remotely AND you have to pay for onsite service (which may or may not work). Even if you want to simply remove the WiFi unit, the system will still treat the removed item as a zone violation. In short, I want out of my relationship with Vector Security. And after two hours of phone calling and now waiting for a local "service technician" to call me, I am fed up and highly recommend you to look elsewhere for reliable home security. Vector has finally engineered the perfect "DO NOT USE" protocols to assure customer hostility. Personal note to Ms. Petrow: Madam, someone in your company is sabotaging all your hard work.

Expert at selling and upselling, just terrible at tech support and service after the sale.read more

I called Pocono Locksmith after stupidly locking myself out of my home. The team at Pocono…read moreLocksmith were communicative and super helpful. They were at my residence within 30 minutes of the call and helped me into my house in under a few minutes. The team is very professional and respond to you immediately as if it was an emergency. Great value and should be your locksmith of choice when needed!

Mr. Ortiz and his employee did $2300 in damage to my vehicle rendering it useless when all I needed…read morewas a new key cut in programmed. After three days of trying to make a new tea Mr. Ortiz advise me it needed to go to the dealer. Once it arrived at the dealer, it was determined that my dash cluster was damaged, the locks that Mr. Ortiz changed were not the appropriate ones for my vehicle. The ignition switch was damaged and the key that he attempted to program was just a hollow shell with no circuit board or guts. When confronted with the information from the dealership, Mr. Ortiz refused to cover the damage he did, and then began to deny that he damaged the car. Thank God, there are cameras on the exterior of my house.

Automated Lifestyles did an outstanding job at my house. Larry and his team are real pros and made…read morethe entire experience a pleasure. If you have any needs in home entertainment, wireless connectivity, or any capacity in audio/video, you won't be disappointed. Contact Automated Lifestyles.

Automated Lifestyles has installed multiple complicated system for me over the last few years and I…read moream very pleased with their performance and ongoing service.