This surgery is in a great location for Govanhill and the surrounding area. The doctors are all…read morevery good and efficient, although the receptionist can be a bit snappy. The opening hours are good and they do take on new patients. It is easy to get there as many buses run along Cathcart road and Pollokshaws road

I recently registered here. The doctor I have visited here was extremely helpful and supportive…read moretowards me but like the first reviewer I found the receptionists rather nasty. When I called to register I found it rather difficult to get the woman to take my details. It's also been quite difficult getting prebooked appointments. Emergency appointments are fine though.

I've been a patient of Clarkston Medical Centre for 7+ years now, and they've recently moved into…read morethis new Health Centre on Drumby Crescent. It actually looks like a small hospital more than GP clinic and takes in quite a few local practices. I booked an appointment with my clinic as usual for a blood test arrived a little bit early seeing as it was my first visit. There's plenty of parking and even though the carpark looked full, there was people constantly coming and going so I was able to get a spot. Inside there's a large foyer area and cafe, and you just need to check the signs for where your GP practice is now located. There's 5 different GP practices and they all operate separately so it isn't really too different from how it was before, just in a more modern building. There's other services too, like podiatry, physiotherapy, children's services, adult mental health services, speech therapy, district nursing, health visiting and social work (taken from the website). On my way out, I popped to the cafe and was impressed by the prices and selection - I got a chocolate crunchie slice and the staff were really friendly. I really like this new building - it's about 5 minutes closer to my house and is really well set up. My only grizzle is that I couldn't get the free wifi to work but that's not the end of the world!

New patient living locally. Phoned for appointment 10am…read moreWednesday Was seen 12 noon Referred to specialist after examination Told to arrange blood test and form given to go to Royal Victoria for xray same day and was seen and finished in less than 30 mins Blood test arranged Friday am nurse apologetic for 10 minute delay!! Further blood test Monday am. Results following Friday Excellent service friendly and efficient team from receptionists until finish

Nice, modern and friendly dr's surgery. Easy to get an appointment most days with one of a good…read morechoice of dr's, all of who are all helpful and sympathetic to their patients.

I cant talk any higher of this place. All three of us use the centre and it really is a welcoming…read moreand friendly place to come when your feeling under the weather. With a clean and nicely decorated reception ( as far as reception areas go!), friendly and helpful staff and a great bunch of family doctors, i cant really say much more to be honest. Having had a few dodgy and pretty grumpy doctors in my time i find it refreshing to finally find somewhere that you don't actually mind going to. Oh, wait a minute, one complaint form me. Yelpers of the male variety all over the world will confirm this one complaint that i'm about to make. Why oh why is there never any bloody male orientated magazines in these waiting rooms. just a little something with cars or football or, i don't know shelves, hammers.....just something that's not about celebrity gossip, 101 make over treats and 10 things you didn't know about goats milk...... OK, rant over. Good medical practice, friendly staff, clean reception.....crap reading material!!!

The clinical staff iare indeed first class…read more However, the admin., staff are dreadful. They are confrontational to the extent they are aggressive, especially when patients know and quote their rights. Patients do have to quote their rights because the procedures the admin., staff quote do not complement our N.H.S., rights and surgeries responsibilities to the N.H.S., and indeed patients. There is no point complaining to the practice. The practice manager ignores telephone messages and visits. When you prompt her reply via correspondence to the partner G.P., she will simply tell you to go elsewhere. There is not much in the way of confidentiality at the front desk. The receptionists discuss triage with each other at the front desk for all to hear. I can tell you several patients names and health problems they have because I have heard such discussions. Of course you must select a G.P., based on their clinical ability and not their admin., staff's ability. However, before signing up be aware it is likely you will have to complain about the support staff. I doubt you will ever have to complain about the G.P.s; I have consulted every one and they are all been attentive, deliberate and correct. One other thing. The prescription service is awful and will be an issue. Kelvin Medical Centre are very selective about the N.H.S., prescription services they provide. P.s., had one experience with the nurse that was deeply unfavourable. In the end I had to insist she was supervised by a G.P., in carrying out the most basic of procedures, a procedure that auxiliaries carryout in hospital. A.

Let's face it, nobody wants to visit the doctors. Having had arthritis since the age of four…read morethough, I'm a bit of a connoisseur when it comes to local practices. This is the latest one, and probably one of my favourites. Obviously they look after me and provide me with all kinds of important medical care, but this place gets three things right that so many others have failed on. Firstly, making an appointment. As wonderful as the NHS is, there will always have to be concessions made in trying to provide care for everyone. I've known first hand the frustrations local practices feel in trying to provide adequate care for their patients while dealing with strict staff and budget constraints. The mark of a good surgery to me is how well the staff deal with these frustrations. The doctors, nurses and receptionists of the Buckingham Terrace Medical Practice deal with this admirably, and whilst I'm sometimes faced with delays when trying to fit an appointment around my working life, they always go the extra mile to make sure I'm seen and sorted in as quick a time as possible. Secondly, they do a great job at monitoring patients, and if I get too lax or too busy with my life, they always provide a prompt and friendly reminder that I really should go see my doctor. Knowing I'm being looked after in such a fashion is a huge weight off my mind. Finally, the website is an excellent resource, with all the information you could need about the practice and it's various clinics, and a helpful staff on hand should you have further queries. Ordering repeat prescriptions via the website is also a lovely touch in an increasingly time sensitive world.

Having moved to Glasgow back in February, one of the first pieces of business to take care of was…read moreregistering with a GP. I went for this one, simply because it was the closest to my flat. It seems I lucked out! In a medical practice, there are a few things I look for; polite, friendly staff, ease of making appointments, availability of appointments and good one-to-one patient care. They get all of these right. With an ongoing health issue, I've been to the doctor more in the last seven months than I have in the previous ten years. So the fact that the staff are friendly and flexible, the GPs do their best to forge a relationship with their patients, it's a few minutes walk from my flat and they offer handy things like repeat prescriptions online and text reminders of appointments, Buckingham Terrace offers everything you'd want in a modern, patient-focused practice. I only have good things to say!

I find it hard to believe the Dr has even been to medical school. No empathy and verging on rude,…read moretold to research my own symptoms and possible medication and the TELL HER what to prescribe!!!!

Superb practice. Small, friendly, super efficient. Has a male and female doctor. No problem…read moregetting an appointment. The reception staff are amazing - helpful, courteous and friendly. Both doctors are great. I tend to see Dr Templeton more often and she is super thorough! Janice, the practice nurse is also terrific. If you live in the area, this is the practice for you. I cannot recommend highly enough. If I had to have a gripe, it's the parking in the area, but that is not the fault of the practice.

Since I moved, this has become my new doctors surgery. I was really reluctant to change (and not…read morethat happy about it) because I really liked my doctor but ah, I had no choice. You can call and make an appointment at any time (I've never had an issue with this) and appointments can only be made up to 2 weeks in advance. Looking at their website, you can now get a username and password from the reception desk to make appointments online (fancy!) and they offer a text appointment reminder service. I was most recently at this surgery on Thursday and I do really like it. As you walk in, you are directly in front of the reception and there is a also a self service check in machine. I checked in and sat in the waiting area. The waiting area is open plan and kind of like in an oval shape with a comfy bench running round. Unlike the old practice I used to attend, the doctors do not come out and call your name. There is a large screen and a loud beep each time a patient's name appears telling you which room to go to. If you have visual problems, the reception staff will let you know. The doctor I was going to see was running late (typical) but I was eventually summoned to room 9. I always get nervous meeting new doctors but he was really nice, friendly and understanding. I have met one of the other male doctors here on a previous visit and he too was great. They really take the time to listen to you and that's something they don't teach at medical school (I'm guessing, haha). I honestly can't rate them highly enough. So far, I'm seriously impressed.

This is the worst place you can accidentally run into someone you haven't seen in a while…read more It's essentially a sexual and reproductive clinic who also do family planning. For the most part, it is full of young students who are worried about STI's. Appointments need to made well in advance or else there is a drop in from 8.30am. The wait can be unbearable, but once you get taken the staff are respectful and understanding and everything is confidential. A great service. Totally free as well.

As embarrassing as it is to admit, this is a place that I have frequented from time to time. You…read moreknow, to be on the safe side? Appointments can be made to allow you to go out with office hours which is useful for those nine-to-fivers. However, this is a popular option and may well mean waiting for up to an hour and a half after your allotted time. Thus, the other option of attending the drop-in clinic hours is possibly preferable for those of us who can get up at early bells and not need to be anywhere until lunchtime that day. While the drop-in times run from 8.30am-3pm (most days anyway). It is advisable to turn up as close to the 8.30am end as possible. It's also worth noting that a lot of the time you can also get away with turning up earlier than the above stated time. The service and advice offered is first rate. As well as getting a free sexual health check up, the clinic offers free treatment, counselling and a anonymously-notify-ex-partners service too. Meanwhile, you can also receive free methods of contraception (including the pill) as well as family planning information and treatments. It's also worth noting that you can decide whether or not they can share your test results with your doctor as well as where (and how) it is appropriate for them to contact you.