I highly recommend Aqua Build Pool and Patio for the BEST customer service. This family owned…read morecompany really does respond immediately to all questions. Quotes are punctual and fair priced. Most importantly Aqua Build communication is above and beyond!!!! Thanks Andy, Dwayne and Edwardo.

From the owner: At Aquabuild Pool and Patio we strive for customer satisfaction. We build, restore, repair, and…read moreservice swimming pools. With our service we can replace pool equipment, clean, winterize pools, and replace vinyl liners. We also build patios and driveways. Call us to build your dream swimming pool or work on your existing swimming pool. Swim, Relax, Repeat

I have a couple things to say about Joshua and Atta-boy Pool & Spa Service:…read more 1) Joshua is knowledgeable, professional and most important, very personable. He was able to quickly identify my spa. Brand and model, and to spot the issues we were experiencing. He got the parts and completed timely repairs. 2) While he is based in the Hermiston area, Joshua is willing to travel to Pendleton to provide his services. We are pleased with the outcome and have established an ongoing service plan with Atta-boy.

He gets back to you right away when you give him a call. Quality of work is superb! We needed this…read moretype of service in town!

They took care of our closing needs. I can't speak to the regular service aspect just yet, but we…read moredo plan on using them once we get the pool opened up again.

From the owner: In the need of Pool Maintenance, Pool Remodeling, Pool Build, or Concrete/Landscaping we can help…read more We value our customers experience and will strive to provide our customers with the best service possible. We have the skills to build and maintain your swimming pools with competitive pricing.

They are reliable, knowledgeable and honest. They are easy to pay via Venmo. I like their…read moreaccurate billing too. My pool looks great.

From the owner: When it comes to Pool Cleaning Service, Pool Contractor, Pool Service, and more, no one compares to…read moreM & M Pools And More LLC. With years of combined experience, M & M Pools And More LLC has worked hard to build the trust of our clients in Kennewick and surrounding areas. Visit our website to learn more or better yet, call us today!

Our experience here with Rick was exceptional. A friend had highly recommended Energy Source and…read morewe are so glad they did. From the first visit, to assess our fireplace needs, to the actual installation, they were down-to-earth, fairly priced, not sales-pitchy, no fancy showroom, arrived when they said they would come and did the job WELL and with a great attitude. We had a pellet stove installed this past week by Rick and team (including his son Dane) and they arrived on time, were very pleasant, were always considerate of walking on carpet with shoes, placed protective covers on all our carpet by the fireplace, and hard-working. They worked the entire day and then returned to finish up the job the next day - the afternoon before Thanksgiving. They stayed many extra hours to ensure everything was running correctly and stayed after installation to answer questions as if they had all the time in the world. They never rushed and they made sure the job was done right. If I could give ten Yelp stars here I would!

After researching pool companies we decided to hire energy Source in Kennewick we felt it was the…read morebest choice. While the communication, workmanship and quality of service started out good Unfortunately as the project progressed the quality of service, communications and workmanship deteriorated. They poured concrete decking around the pool plus another large concrete patio.  Many inconsistencies in the broom finish makes for substandard work. Very rough and pitted areas around one end edge of the pool and sproratic other areas as well.  When voicing our concerns the owner's response was that is the way its suppose to be around the edges.  Well if that's the case why isn't it consistent around the edges of the entire pool?  He said in a year those rough areas will wear down..if its suppose to be like that why would it be ok that they wear down? In addition the sealant was sprayed uneven, heavy in some places, light in other places and in some areas it seems as though there is no sealant at all. Additionally there are Several areas where the sealant ran and was oversprayed. It looks horrible as if something was spilled all over the concrete. Once again when ask about this and said in my opinion it was sloppy work...the owner became very defensive. I asked him directly 2 times if he thought it looked good and he would not give me a straight answer only to give lame excuses. He said it will wear down and you won't even notice it.  He said they will come out and strip all the sealant off if we don't like the way it looks and it won't have a sealant. Thats his way of resolving the issue pretty sad in my opinion.  Instead of admitting that it was applied poorly he's just going to strip it.  When Our liner was installed on 5/3/18 and the pool was completely filled on 5/4/18.  They informed us that something was wrong with the electrically and they would contact the electrical company.  Since it was Friday we were out of luck to have the issue solved over the weekend.  A call to Energy Source asking the owner Rick to call us back with no response.  So on Monday afternoon at 3:30 we called the electrically company and I spoke with the owner...surprise surprise he said he hadn't heard anything regarding an electrical issue and wasn't even aware our pool was complete.  I was shocked...he said he would have someone come out immediately which he did.  To our knowledge they fixed the issue.  At around 4:30pm we removed the cover and found the pump was not working nor was the light. A call back to the electrican and they said call Energy Source as it was working when they left needless to say by this time its 5 pm and each one was saying call the other.  Communication breakdown.   5/8/18 the owner of Energy Source came out the pump is back working so we will see.  We do have concerns with some areas of the liner but will be able to further investigate those once we get into the pool.  It seems there are some air pockets between the liner and the floorimg and walls...another concern was they installed the liner over some sand and other particles on the floor.  When ask about it as they were installing the liner they said it was nothing to be concerned about although we still have concerns...not going to be very happy if we feel bumps on the flooring of our pool. It seems that once this company received the $$$ they dropped the ball.  When I stated that to the owner he said you still own money...yes you are correct appox 3K is the balance...that's not much compared to the almost 50K we already paid them.  I understand mistakes are made although stepping up to the plate, admitting and correcting them without making excuses is the right  and professional thing to do. With the lack of accountability for some poor workmanship I am sad to say I would not recommend Energy Source.

Awesome every time. Service is great, trouble shooting is spot on. Prices and inventory are great…read more Alot of stuff the other stores have to special order they have hanging on the racks.

Wow I think April wins the award for worst customer service in the tricities. Completely dismissive…read moreon the phone, not helpful with answering questions about which chemicals they plan to use, and then HANGING UP because she said she had too many other customers while a paying customer was there on the phone with her is completely unacceptable.

Responsive, super fair pricing, will go where other contractors will not. Contact Kustom Pools and…read moreCarlos 1st - then compare. My money is on you will hire Kustom Pools+!

We requested a bid for pool maintenance. Kustom Pools & Landscaping responded immediately. They…read morewere thorough in their quote and was the best value.

Very friendly staff and thankfully open on a Sunday. Will be coming back for my pool supply needs.read more

Horrible customer service, basically they forgot about us when it came ordering a part we needed…read morefor our hot tub, no communication from them as to when the part would be in. It's been almost 2 months now w problem still not resolved. So frustrating!!

These guys are great! I'm new to the spa world and these guys go all out to make sure you know what…read moreyou're doing and ultimately happy. I still have a lot to learn, but supreme confidence knowing I have their support at all times. My wife and I purchased a spa and sauna with them and entire process was smooth, no pressure, informative and competitively priced. 10/10 stars! Highly recommend AquaZen!

From the owner: We are David and Shawn, the owners of AquaZen, and previously at Legacy Pool & Spa. We offer 20+…read moreyears of expertise in the pool and spa industry. Our passion is meeting our customers' needs. We offer free water testing for your pool and spa. We are a locally-owned and operated family business. We have a selection of saunas, spas, chemicals and accessories. We also offer above ground and inground pool installation. Come see our showroom!

Brought in a pool pump motor with fried bearings a little over two years ago. They replaced it with…read morea motor and half the pump housing. The housing that they replaced it with had parts for a 1/2 horse setup and I had a 1 horse setup. This was confirmed by my pool maintenance guy and was never settled with them. This caused my pump to leak into my pool room ever since. They rebuilt my original motor. (two years ago) I had to use it as a replacement earlier this month. It lasted about 3 weeks and it fried also. They did not stand behind their work. They would not warranty or do anything about my motor. The worst part... I bought a new pump while I was down there so that my family could enjoy the Labor day weekend. I would much rather have given that profit to a reputable company. Well they will never get another dime from me or anyone that I can steer away from them.