No other funeral home would have done any better. Was one of…read morethe worst day of my life lost my daughter The owner, Annette, same name as my daughter, went beyond. Thank you Annette. Will never forget you. I am next

What an amazing group of people and place to help ease an emotional thing we had to go through as…read morewe said our goodbyes to our angel. They did such an amazing job with family and friends and didn't know the word, no. We can't thank you enough!!! Simply the best!

Our family wants to thank Felipe Caballero and his staff for the incredible service, compassion and…read moreconsideration they had for us. This was my first experience at preparing funeral services for a loved one. Felipe walked me through the entire process and ensured he would take care of everything, and he did. His professionalism and caring heart solidified my trust in him.He was always just a phone call away and would always answer my questions in a timely manner. If there was an option for 10 stars for this business, I would give it 10 stars. We are living in very unprecedented times and many business owners are taking advantage people's vulnerability. This is NOT the case for this business. If you have to prepare funeral services for a loved one , do not look elsewhere, you will not regret it. The sense of trust that you feel with him and his staff is exceptional. Thank you Felipe once again for everything.

I have mixed feelings about this business. I'll walk you through my experience. My brother…read moreunfortunately passed out of state and I immediately started the process of making his arrangements. I initially started working with a different funeral home and unfortunately due to how sudden and unexpected the passing of my brother was we were simply unprepared financially for this situation. There were a lot of blurred lines surrounding his death and well when you're in a vulnerable position and you put your trust into a business that's supposed to alleviate your stress when you're already grieving you expect a different level of care and professionalism. I found Graceland through Catholic Charities, and although Felipe was at first very kind and seemed like he genuinely cared there were a lot of things that just didn't sit right with me. For example my brothers body had to be shipped from out of state, that in itself took about two weeks. My brother passed away in May and we did not receive the body until June 27th and the viewing took place on the 28th. We were denied access to viewing the body despite repeated requests, although a funeral director can make the suggestion I believe it's up to the family to make the final determination. We never had the opportunity to identify the body and when I requested pictures, identifying information such as tattoos, or finger prints etc I was denied every single suggestion that I had in order to receive the closure that was needed. There was a constant back and forth with National Mortuary which is the company that ships, the funeral home in the state in which he passed said they preformed the embalming and the then I was told by the shipping company that THEY had preformed the embalming. The office staff seemed to laugh at me every chance they had, in particular Samuel. My brother was cremated on the 29th and unfortunately I couldn't attend the cremation which I truly believe was their end game. Although they were very gracious in understanding our financial situation and did give us a discount I don't believe that entitled them to behave in certain ways. I for one felt extremely disappointed and embarrassed by the whole thing. I repeatedly went to pick up my brothers ashes and they apparently have a policy where you can only pick up from 8:00 AM to 3:00 PM despite Felipe being there. When I initially went to pick up his remains the staff told my husband that we still owed money which of course wasn't true we paid cash the moment we signed the contract and so apparently that was an accounting oversight. I have never felt so humiliated, embarrassed, and ashamed. This was terrible what was done to us and I hope it doesn't happen to any other family out there during the most difficult time in their lives. While we appreciate the discount we would've appreciated empathy a lot more. Felipe is extremely professional in his communications and the way he accommodates families but I just felt extremely frustrated and lost throughout the process.

I used their services for 3 of my close family members and they were very professional and helpful…read morein the process. I truly recio recommend them.

A close friend of ours passed and the nursing home offered us the number to this funeral. the…read moreperson that answered was named Ruben and he was very belligerent. He kept going on about how he was part owner. Given our circumstances he was really disrespectful repeating the same things over and over. he showed no compassion for our situation and refused to offer their services. a truly rude person to someone having just suffered a loss. God bless him.

One star is going overboard with these people who cannot be farther away from human compassion…read more Came here for a funeral service, was on-time and then had to stand and wait in a cramped uninviting lobby with 20 family members for over 30 minutes while the front staff "take care of the remaining balance". We were not permitted inside the chapel, held hostage in the lobby for this reason. You are ultimately, hands-down, full of vile and disrespect for the mourning. Shame on all of you, with nothing but dollar signs in your eyes and undeserving to work with the public, especially those that are mourning. Get your act together or go home.

Our family suffered a sudden and tragic loss recently. Brian Waggoner, at Riverside Gordon…read moreMemorial in Aventura, guided us through the process with compassion and professionalism. He and the funeral home took care of every detail with kindness and expertise. Unlike other memorial chapels that we contacted prior, they were immediately sensitive to our needs. We are all very grateful to them.

Affordable until you add services, then it's not. They are a…read morecheap funeral for those who don't want to spend more or can't. Had to pay extra, for hair and makeup for my loved one and I couldn't recognize them. Paid an extra $250, I complained and they didn't offer a refund They said the earrings I gave them were broken they never used them. When I dropped them off they were fine, they said they would look into it. Go anywhere else, this place is a nightmare.

From start to finish Dave and his team made the Very…read moredifficult process of planning a service, a peaceful and smooth process. They demonstrated lots of care, kindness, empathy and patience. They care about you and your family and showed a lot of kindness compared to other places. The timeline they offered for cremation was quick compared to many other places. We are so happy that we chose them for my sweet nephew Nikolas's cremation and memorial service. This is a very professional place with a great set of people there for you during a difficult time. We are forever grateful to Boyd/Panciera Hollywood! God bless!

I feel really awkward writing a review for this place, given it's nature, but I feel they deserve…read moresome props. From what I've been told, they handled everything with my grandmother's funeral wonderfully. The rabbi was probably the most awesome guy I've ever met and made us feel really comfortable given the situation. This place is very much in order and very clean. My grandpa was buried there when I was 6 and I never got to go, so It was nice to see it kept up well and to have my grandma right next to him. Given that, I would say this is a really nice place to be laid to rest.

This funeral home and cemetery mausoleum receives my worst review: 0…read more 1. I have been to this funeral home three times in the past five years. There are never any attendants at the door or in the viewing room. A cold welcome and they don't make guests feel welcomed, comforted, or professional, at all. 2. The past three deceased that I viewed were not "casket ready" at all. The makeup was not professional, our loved ones were so deep into the casket, and did not give them justice or respect by this unacceptable and lazy service to prepare our loved ones for internment. 3. We then went to the resting place of internment at Caballero-Rivero Cemetery and Mausoleum off 8th Ave, in Miami FL. What a beautiful cemetery and mausoleum. However, upon going into the inside of the mausoleum, where the deceased was being interned, and it was 110 degrees outside, and in a concrete building, ,on the third floor, there was no air-conditioning! Even the elevator had no air conditioning. Totally unacceptable, unprofessional, and truly disrespectful to all the guests and individual being interned, not to mention dangerous and truly cruel to all the mourners. 4. On the front of the entrance to the cemetery, it reads: "Caballero Rivero Cemetery...a place of "DIGNITY" -Really? This is the most indignant act of dignity. No air-conditioning in the middle of Summer, in Miami. Unprofessional, unloving, and abysmally indignant. Shame on you Caballero-Rivero Funeral Home and Services. You could do a lot better. Get those mausoleums air-conditioned ASAP. Stop ripping off the deceased family, and get some professional make-up artists into your businesses. In closing, leaving the cemetery, the office was in the front of the entrance. I pulled over and went into the office...it was air conditioned. -Indignant. Mr. Patrick T. Mastice Resident of South Florida Since 1990

We had a wonderful experience with Gus from Gus Camacho Funeral Home. Losing a loved one is never…read moreeasy, but it makes all the difference when someone like Gus steps in--responsive, compassionate, and ready to handle every detail. He and his team took care of all the logistics with professionalism and kindness, allowing us to focus on saying goodbye. I highly recommend their services.

This is a top notch service. When you really want to deal with your pain only and not add…read moreadditional harsh to the tedious process of saying good bye to your love one, these people make sure about it. Respectful, reliable and unforgettable. Thanks CA

I did all the arrangements remote about a year and half ago when my mom was diagnose with cancer,…read morethey handled my request immediately. The experience was very easy to set up and they were very helpful. Once my mom passed this past December again the experience was great, the staff especially Daniela was very nice and handled every detail Great professional organization and very competitive prices I would recommend them, great customer service.

Reliable and kind. Ferdinand accommodated a dear friend of mines untimely passing just before the…read morenew year and treated her family with the utmost respect and compassion. Thank you.