From the moment we stepped foot on the property our family felt very taken care of. The waiting…read morearea is tastefully appointed, very clean, with soft music in the background. We were greeted and seen quickly. My Abuela passed away on a Friday. We were seen that Saturday morning by Monica. She was welcoming, kind, and knowledgable. She did not push any services on us but let us lead her with what we wanted for my Abuela. She kept us up to date with what was going on throughout the whole process. When we had last minute questions and needs the staff was quick and accommodating. I highly recommend Caballero Rivero Westchester.

I just attended a viewing yesterday at Caballero Rivero Westchester and learned that the daughter…read moreof the deceased had to eat in the parking lot. Since then, I have learned that they do no have a place where the family can congregate and have a meal. Further, the only food that can be consumed has to be through their catering services. The whole thing is inhumane. They are in it for the money--nothing more. I regret having made pre-need arrangements with them recently. Unbelievable. I recommend you give your money to a non-Cabellero Rivero entity.

We are so glad we chose Bernardo Garcia after walking out of a different funeral home that did not…read morehonor the quoted price. We met with Peter at the Westchester location and he truly treated us like family. (Unlike a competitor funeral home that we walked away from.) Peter listened to our needs and catered to exactly what we wanted. He was compassionate, extremely helpful and sincere. Peter goes out of his way to make sure everything goes smoothly. I highly recommend their services.

Absolutely rude. The man answered in Spanish, and I responded in English. He immediately hung up…read more Then each time I called again he would pick up just to hang up again. I will make sure to tell all of my friends, family, and acquaintances to never use this prejudiced business again.

Private parking lot Very spacious and comfy seating…read more TV is provided to share pictures and videos with family and all loved ones. There is an area provided to place coffee and light bites to get through the hours. Although this is not the ideal place you want to write a review for it's all part of the journey of life. Family was happy with the service

Maspons funeral home treated us great. They explain all the details into having a funeral and…read morehelped us choose the right services. Eric Maspons we thank you for your time and appreciate the way you worked with the cemetery and your staff. Thank you Maspons from our family.

My mom and grandmother are buried there and the peace is priceless. They keep the place so clean…read moreand have a service to put flowers for you if you want. I loved how caring there are

Great Services! Staff very friendly and knowledgeable! Very friendly Staff! The Guadalupe Church…read moreis beautiful!

I wish I would've read all the reviews before choosing this place to cremate my family member. It…read moretook over a month for the cremation and then the death certificate, still hasn't been released. The employees here are very unprofessional and are full of excuses as to why a process that should be seamless is so complicated! In a time when I need peace, they just created more chaos in my life! I definitely would not recommend them to anyone!

If I could give Auxiliadora a negative stars rating I would!!! a hundred times over!!!…read more We lost my 11 yr old sons father very unexpectedly and were dealing With SO much already that the unprofessionalism and disregard for human life this funeral home displayed was egregious to say the least First and foremost they charge you a $10 fee for each floral arrangement you have delivered to the funeral home....HORRIBLE. They said they would provide us with finger food and coffee. They provided 4 muffins and 1 box of Fresco brand lemon cake slices. We brought our own spread regardless but as soon as they saw our platters coming in they pulled their 4 muffins off the countertops within seconds, saving them for the next service im sure. My sons father looked AWFUL! He was only 39 when he died but he looked no less than 60 yrs old in that casket. His lips were sewn together crooked the makeup was caked on his face and the plastic bags meant to hold his bodily fluids in were hanging out of his clothes. And to make matters even worse, he was an organ donor so upon donation the hospital provided my 11 yr old son with a ceramic heart necklace and a matching bracelet for him to tie to his dads wrist. It was ceramic so it could be creamated with the body and son would have a connection to his dad forever. WELL THIS FUNERAL HOME REMOVED THE BRACELET FROM THE body and NEVER EVER GAVE US ANSWERS ON WHERE IT WAS MISPLACED. Towards the end of the service the mother of the deceased and his son (my 11 yr old) and the grandmother of the deceased broke down crying hysterically, it was gonna be the last time they saw their loved one and it was sinking in...well the funeral worker didn't hesitate to barge in and remind everyone we had 20 minutes and not a minute more and we would be escorted out without any exceptions. DISGUSTING! Fast forward to 30 days after the funeral. We contacted Auxiliadora to find out why noone had called us to pick up the ashes and they said it was because they had made a mistake with the paperwork and needed another signature to continue with the cremation. OUR LOVED ONE WAS IN A REFRIGERATOR FOR OVER 30 DAYS AND WE THOUGHT THE CREMATION HAD TAKEN PLACE WITHIN 10 DAYS OF THE SERVICE AS PROMISED!! THEY LEFT HIS BODY IN A REFRIGERATOR ALL THAT TIME AND DIDNT CONTACT US TO TELL US THERE WERE ANY ISSUES...if we wouldn't have called to check the status we wouldn't have found out until even later WELL we did some research and it turns out this funeral home allegedly had an incident years ago where they cremated the wrong body and that persons ashes were spread by the wrong family. When we found this out we called the funeral hom and asked if we could identify the body 1 last time before they cremated him because we were scared we wouldnt get the correct ashes...CAN YOU BELIEVE THEY TRIED TO CHARGE US $300 TO IDENTIFY THE BODy BEFORE CREMATION??? They had the gull to tell us if we wanted to spend extra time with the body we had to pay!! WHAT EXTRA TIME??? WE JUST WANTED TO IDENTIFY and MAKE SURE WE WERE GETTING THE CORRECT ASHES??? When the deceased mother called to express how dissatisfied we were the OWNER told her to come pick up the body if we didn't like the way they did things !!!! OMGGG...I JUST CANT. ALL I HAVE TO SAY IS BEWARE !!! AND RUN!!!! DO NOT USE THESE PEOPLE THEY ARE HORRIBLE HUMAM BEINGS!!!

The cemetery was well kept. It was easy to navigate . The service for the deceased was inside and…read morethe room was clean and comfortable. There were mints crackers and water available before and after the service . I also learned that there are 2 mount Nebos in the same area so check location before going .

I never put negative reviews on line but was so surprised to see the cemetery grounds in such bad…read moreshape on Memorial day. The grass was overgrown and not edged as well as leaves and debris all over. I can ony compare it to the Star of David Cemetary in Hollywood that I visited after. It was night and day! it is disgraceful that there is such a lack of respect shown for these grounds! Heidi katz

Catholic cemetery with many beautiful statues. Did you know Americans used to picnic in cemetery…read moreparks? This is a calm and well cared for cemetery. The staff were kind and helpful for a recent graveside funeral service. They put up a tent for shade, provided chairs, and water.

Every web site you find for this cemetery says the same thing "Open 24 hrs." Don't fall for that…read more They lock the gates at the entrance and many times they close it early like whenever they like. They also do not pick up the phone nor have hours of operation on a recorded message.

Peace of Mind…read more Getting one's ducks in a row.... I learned from an early age that organization of everything creates a clear perspective amidst the cacophony of our daily lives. Having experienced a loved one's passing [actually both Family and Friends] Self-Responsibility kicks in.... I do not want anyone to experience the untangling process for my own demise. Not macabre at all. A quote by Franklin D. Roosevelt, "There is nothing to fear but Fear itself." Many refuse to use or refer to the 'D' word, however, it is an inevitability in everyone's life.... sometimes when least expected. In fact, it is uplifting to take charge of one's fate as well as remove unnecessary stresses and decisions for others to deal with during emotional times. Neptune Society had been recommended by a friend who also pre-prepared. The website is informative. I submitted a form and within minutes received a text to schedule conversation with a real person in Customer service. Jerrie McKibben Perez listened to my questions, concerns, specific requests and directions. She did NOT push me into any package deal nor take advantage of possible grief/depression/emotions as I had experienced in past with several funeral institutions while organizing services for family. One phone call to Neptune Society and they take charge of EVERYTHING. No hidden extra charges. Thank you Jerrie and Neptune Society. Peace of mind. Today I celebrate Life.

I want to express my heartfelt gratitude to Natalia and Elizabeth, of the Neptune Society, for the…read morecompassion and dignity they showed while caring for my loved one's cremation. In a moment filled with grief and uncertainty, you guided us with patience, kindness, and true respect. Your gentle manner, clear communication, and sincere concern brought comfort to our family when we needed it most. Thank you for treating our loved one with such honor and for walking with us through a very difficult time. Your compassion made all the difference.

I am extremely disappointed with my experience with this company…read more The sales process was excellent, but once the purchase was completed, communication became very poor. Beginning on July 16, I repeatedly left voicemails and sent text messages to my counselor, Idarmis, simply asking for guidance on the next steps regarding my father's scroll. Weeks went by without any response. I was later told that Idarmis was waiting for instructions from my wife, who is the property owner. However, that explanation does not reflect my experience. If additional information or authorization was required, a simple phone call or text explaining that would have resolved the matter immediately. Instead, my repeated requests for guidance were ignored. Ironically, I only received a text message from Idarmis after I contacted the office manager, Christina, to express my concerns. What concerns me even more is the company's apparent policy of refusing to provide customers with management's email address when they need to escalate an issue. Multiple employees declined to provide it, which I found highly unusual. In all my years of doing business, I have never encountered a company that prevents customers from contacting management to resolve a legitimate concern. If managers are there to assist customers, their contact information should not be withheld from clients. That practice is unprofessional and should be reviewed by corporate. Families choose a funeral service provider expecting compassion, responsiveness, and clear communication during difficult times. Unfortunately, that was not my experience. I hope the company reviews its communication practices and customer service policies so that future families do not experience the same frustration I did.

Thanks to the service of counselor Raciell Ponte,there were no delays in the procedures for my dear…read moremother's funeral

We had a very good experience with Van Orsdel in the midst of having to do funeral services for my…read morefather which was very sad. They were very caring and helpful and kind. The minute you walk in you feel such peace. The place is so clean and decorated beautifully and smells so great! Everywhere there are mints and tissues and we felt like we got such undivided attention, including Mr. Van Orsdel himself paying his respects. The staff from beginning to end was amazing, every single person! Cynthia was such a great coordinator and helped us so much through the entire process! The memorial website designated to each person is amazing! You can pay your respects, order flowers, read and watch beautiful tributes and find out all the information you need! Thank you for caring and making this journey so much less painful! I highly recommend Van Orsdel Funeral Home

Really have no words to describe or thank the angels Liz, Dora, Alexandria and Maria Eugenia at…read morethis funeral home that helped me navigate this process. From the first phone call they were so compassionate and warm while they walked me through one of the hardest things I've ever gone through. They helped me put together a beautiful service for my grandmother in less than 24 hours. This is a family owned establishment and it shows. Thank you, thank you.