I would like to thank Mercedes Miranda (director) at Braman Funeral Home for her service and…read morepatience. She was so easy to work with during such a difficult time. She made sure all the details that were important and special to our family became a reality at the services in such a short time. We were really impressed. We would also like to thank Angel at Westchester for helping us and for going out of his way to help make sure things ran smoothly during the service. The drivers who took my mother to the church and final resting place were so professional and kind to everyone, and very helpful throughout the services. Everyone was friendly and cordial, and we would definitely recommend them.

Having to lose a significant loved one is already hard enough. Branam made my experience peaceful…read morefrom beginning to end. They are 100% responsive to your needs and wishes at all times. The attention to detail from tissue boxes everywhere to their warm attitudes was noticed by all of our guests. When everything concluded all we felt was appreciation for Branam!

I feel really awkward writing a review for this place, given it's nature, but I feel they deserve…read moresome props. From what I've been told, they handled everything with my grandmother's funeral wonderfully. The rabbi was probably the most awesome guy I've ever met and made us feel really comfortable given the situation. This place is very much in order and very clean. My grandpa was buried there when I was 6 and I never got to go, so It was nice to see it kept up well and to have my grandma right next to him. Given that, I would say this is a really nice place to be laid to rest.

This funeral home and cemetery mausoleum receives my worst review: 0…read more 1. I have been to this funeral home three times in the past five years. There are never any attendants at the door or in the viewing room. A cold welcome and they don't make guests feel welcomed, comforted, or professional, at all. 2. The past three deceased that I viewed were not "casket ready" at all. The makeup was not professional, our loved ones were so deep into the casket, and did not give them justice or respect by this unacceptable and lazy service to prepare our loved ones for internment. 3. We then went to the resting place of internment at Caballero-Rivero Cemetery and Mausoleum off 8th Ave, in Miami FL. What a beautiful cemetery and mausoleum. However, upon going into the inside of the mausoleum, where the deceased was being interned, and it was 110 degrees outside, and in a concrete building, ,on the third floor, there was no air-conditioning! Even the elevator had no air conditioning. Totally unacceptable, unprofessional, and truly disrespectful to all the guests and individual being interned, not to mention dangerous and truly cruel to all the mourners. 4. On the front of the entrance to the cemetery, it reads: "Caballero Rivero Cemetery...a place of "DIGNITY" -Really? This is the most indignant act of dignity. No air-conditioning in the middle of Summer, in Miami. Unprofessional, unloving, and abysmally indignant. Shame on you Caballero-Rivero Funeral Home and Services. You could do a lot better. Get those mausoleums air-conditioned ASAP. Stop ripping off the deceased family, and get some professional make-up artists into your businesses. In closing, leaving the cemetery, the office was in the front of the entrance. I pulled over and went into the office...it was air conditioned. -Indignant. Mr. Patrick T. Mastice Resident of South Florida Since 1990

Very disappointing experience. For more than two years, I have visited in person, called, and…read moreemailed repeatedly to request replacement flower pots for four family burial sites, and the issue still has not been resolved. It is frustrating that such a basic maintenance matter has been left unaddressed for so long. While temporary plastic pots are sometimes available, families should not have to keep asking for a short-term fix each time they visit. A cemetery should maintain burial sites with care, consistency, and respect.

Bad customer service all they really want to do is sell you more stuff even as you are grievingread more

Our family wants to thank Felipe Caballero and his staff for the incredible service, compassion and…read moreconsideration they had for us. This was my first experience at preparing funeral services for a loved one. Felipe walked me through the entire process and ensured he would take care of everything, and he did. His professionalism and caring heart solidified my trust in him.He was always just a phone call away and would always answer my questions in a timely manner. If there was an option for 10 stars for this business, I would give it 10 stars. We are living in very unprecedented times and many business owners are taking advantage people's vulnerability. This is NOT the case for this business. If you have to prepare funeral services for a loved one , do not look elsewhere, you will not regret it. The sense of trust that you feel with him and his staff is exceptional. Thank you Felipe once again for everything.

I have mixed feelings about this business. I'll walk you through my experience. My brother…read moreunfortunately passed out of state and I immediately started the process of making his arrangements. I initially started working with a different funeral home and unfortunately due to how sudden and unexpected the passing of my brother was we were simply unprepared financially for this situation. There were a lot of blurred lines surrounding his death and well when you're in a vulnerable position and you put your trust into a business that's supposed to alleviate your stress when you're already grieving you expect a different level of care and professionalism. I found Graceland through Catholic Charities, and although Felipe was at first very kind and seemed like he genuinely cared there were a lot of things that just didn't sit right with me. For example my brothers body had to be shipped from out of state, that in itself took about two weeks. My brother passed away in May and we did not receive the body until June 27th and the viewing took place on the 28th. We were denied access to viewing the body despite repeated requests, although a funeral director can make the suggestion I believe it's up to the family to make the final determination. We never had the opportunity to identify the body and when I requested pictures, identifying information such as tattoos, or finger prints etc I was denied every single suggestion that I had in order to receive the closure that was needed. There was a constant back and forth with National Mortuary which is the company that ships, the funeral home in the state in which he passed said they preformed the embalming and the then I was told by the shipping company that THEY had preformed the embalming. The office staff seemed to laugh at me every chance they had, in particular Samuel. My brother was cremated on the 29th and unfortunately I couldn't attend the cremation which I truly believe was their end game. Although they were very gracious in understanding our financial situation and did give us a discount I don't believe that entitled them to behave in certain ways. I for one felt extremely disappointed and embarrassed by the whole thing. I repeatedly went to pick up my brothers ashes and they apparently have a policy where you can only pick up from 8:00 AM to 3:00 PM despite Felipe being there. When I initially went to pick up his remains the staff told my husband that we still owed money which of course wasn't true we paid cash the moment we signed the contract and so apparently that was an accounting oversight. I have never felt so humiliated, embarrassed, and ashamed. This was terrible what was done to us and I hope it doesn't happen to any other family out there during the most difficult time in their lives. While we appreciate the discount we would've appreciated empathy a lot more. Felipe is extremely professional in his communications and the way he accommodates families but I just felt extremely frustrated and lost throughout the process.

No other funeral home would have done any better. Was one of…read morethe worst day of my life lost my daughter The owner, Annette, same name as my daughter, went beyond. Thank you Annette. Will never forget you. I am next

What an amazing group of people and place to help ease an emotional thing we had to go through as…read morewe said our goodbyes to our angel. They did such an amazing job with family and friends and didn't know the word, no. We can't thank you enough!!! Simply the best!

Private parking lot Very spacious and comfy seating…read more TV is provided to share pictures and videos with family and all loved ones. There is an area provided to place coffee and light bites to get through the hours. Although this is not the ideal place you want to write a review for it's all part of the journey of life. Family was happy with the service

Maspons funeral home treated us great. They explain all the details into having a funeral and…read morehelped us choose the right services. Eric Maspons we thank you for your time and appreciate the way you worked with the cemetery and your staff. Thank you Maspons from our family.

My mom and grandmother are buried there and the peace is priceless. They keep the place so clean…read moreand have a service to put flowers for you if you want. I loved how caring there are

Great Services! Staff very friendly and knowledgeable! Very friendly Staff! The Guadalupe Church…read moreis beautiful!

Catholic cemetery with many beautiful statues. Did you know Americans used to picnic in cemetery…read moreparks? This is a calm and well cared for cemetery. The staff were kind and helpful for a recent graveside funeral service. They put up a tent for shade, provided chairs, and water.

Every web site you find for this cemetery says the same thing "Open 24 hrs." Don't fall for that…read more They lock the gates at the entrance and many times they close it early like whenever they like. They also do not pick up the phone nor have hours of operation on a recorded message.