After switching pediatricians, I can honestly say Piedmont Pediatrics has exceeded every…read moreexpectation -- they're phenomenal in every way.
When our beloved long-time pediatrician stopped accepting our insurance, I was heartbroken and honestly didn't think we'd ever find another practice that compared. After asking around, I received at least a dozen recommendations for Piedmont Pediatrics in Mooresville -- and now, several months in, I completely understand why.
Dr. Malloney is absolutely fantastic -- incredibly knowledgeable, personable, funny, and down-to-earth. He's refreshingly candid and so easy to talk to. My child has complex medical needs, and he's shown genuine understanding, patience, and expertise every step of the way. On more than one occasion, he's known rare conditions and offered insights I hadn't even come across in my own extensive research.
We've also seen Cassie (CNP) several times, and she's just as wonderful -- thorough, warm, and confident in her care. More recently, we've met Shareeza (CNP), who's been equally impressive, both when working alongside Dr. Malloney and independently for urgent visits. She's calm, compassionate, and incredibly knowledgeable.
I love that Piedmont Pediatrics is a smaller, local practice -- personable and welcoming -- yet still part of the Piedmont Healthcare system, which provides the benefits of a larger network, specifically online records, scheduling, and messaging. It's the perfect balance for families like ours who prefer more individualized care than the big systems (like Atrium or Novant) often provide.
Unlike some pediatric offices we've visited, they also have fun, themed exam rooms that make visits more enjoyable for the kids -- small detail, big difference!
Their front office staff is wonderful, too. Ashley at the desk is always so kind and efficient, helping with scheduling, questions, and urgent appointments. Another sweet staff member (whose name I regret not remembering!) has also been so caring during our visits. And every nurse we've met is genuinely amazing with kids -- mine actually smile the whole time we're there!
We have a complex medical history, and I can't overstate how much I appreciate their willingness to spend extra time answering my million questions, reviewing labs and notes, and collaborating with my kids' specialists. That level of thoroughness and teamwork means the world to me as a parent.
I actually found Piedmont Pediatrics through a referral, and now I have to return the favor by recommending them to anyone looking. They've earned every bit of their outstanding reputation.
The practice also has an easy-to-use app and online patient portal, which I really value for reviewing records, messaging the office, and sending updates before visits.
Overall, Piedmont Pediatrics has exceeded my expectations in every way. It's a small practice that delivers truly exceptional, high-quality care -- professional, compassionate, and deeply personal. I highly recommend them to any parent looking for a pediatric team that truly listens, collaborates, and cares.