I was seen less than five minutes before closing. If this were a restaurant they would've already…read morelocked the doors. I was extremely grateful to have been seen as I am on day two of a UTI. I was given advice and told to the CVS on Carnegie since they're open for 24 hours. But as soon as I got in my car, I couldn't find a CVS on Carnegie only a Walgreens so I called them to see if they had my medication on file. The medication was not sent to the CVS or the Walgreens on Carnegie but to my CVS on file that closes at 8pm. I called the Walgreens even though I swore he said CVS on Carnegie. The Walgreens saw the mishap they told me to call and get it changed because my insurance had already billed it through CVS. They also said that the CVS shows that they close at 9 PM. I know for a fact they never close at 9pm even though it was 8:15, I drove there anyways as I'm in desperate need of this medication. They were indeed closed, and I can't change the location for pick up as the medication shows pending. I realize now that I should've checked one more time with the front desk at Novant at Cotswold to make sure of the medication pickup. I will have to wait now. The mistake cannot be fixed. This is gonna be a long 24 hours. I should've just gone to the emergency room.

I have been coming to Eastover Pediatrics since I was 4 years old back in 1996. Now my son has been…read moreattending since he was born and he is now 12. We were seen by Dr. Judy until she retired a few years ago. She was the best Dr. And always very compassionate. All the other doctors. We have seen since then have been fantastic also. Very polite, friendly, efficient, and sympathetic. Everyone here from the receptionists to nurses is very friendly and efficient. The space overall may seem small from the outside but very roomy inside. They have a fish tank and the kids all love it! They have a well-child waiting area and then another waiting area for the kids who are sick. They do have parking on site. It can get packed during peak hours. Overall this is such a great Dr.'s practice and I highly recommend it to anybody who asks. Love to see this practice still thriving even after all these years!

I was here recently for a bartholian gland cyst, embarrassing case for me but they made me feel…read morecomfortable and cared for. The nurse was very knowledgeable and gave me care options and I was able to get relief from the pain by the next day :) Not to mention the service was so quick and smooth, I was in and out within an hour maybe? 2-3 pm

Caring providers and staff! Excellent service and staff!! Great Lab techs Thanks so much!!read more

This office is primarily focused on profit, not patient centered care…read more Please Beware of the following facts: They rather aggressively push new pharmaceuticals, for which they receive kickbacks. The levels of intellectual irresponsibility and insensitivity practiced here could cost you your life, or at the very least, greatly degrade its quality. Behind their exaggerated, fake pleasantries -- there exists nothing but cold, calculated, profit driven, self protective motivations. This practice has let me down repeatedly, in ways which have permanently damaged my well being. If you want truly responsibly provided healthcare services, please research carefully, & find someplace else.

Stacy Mullett is excellent. I feel heard and she takes her time. I don't feel rushed. She not only…read moreasks how I am doing physically. Rather she probes to get a sense of how I am doing all the way around. A very wholistic approach. I highly recommend her if you are seeking an "Old fashioned, caring approach" to your health. I have been a patient of Progressive for 7 years now and I am very happy. Stacy reviews my labs and we come up with a strategy for improvement. Thank you Stacy!

Dr. Larsen is retiring, and the replacement is Dr.Ho. first…read morevisit with the new doctor, was for a diabetic checkup. everyone knows a diabetic check up includes an examination of feet, as they are a special concern for Diabetic patients. the new doctor made me come in to reissue a Lyrica prescription Dr. Larsen has approved for over 5 years. Incidentally, Lyrica was prescribed because of neuropathy in my feet. He listened to my chest and complained about his previous Employer Novant Health, no standard questions, no foot examination. it was hard to decide to leave this practice after over 20 years, because doctor Larsens assistant, Aja, was equally as competent as Dr. Larsen. Best wishes to Dr. Larsen, but the practice is suffering without his guidance

Dr. Larson and his team are great! He listens to my concerns and acts on them! The front desk staff…read moreare really nice and efficient. I also take my 8yr old here and the phlebotomist done a wonderful job with him! I've never had a problem getting through to the office or having a nurse call me back with my concerns. The medical assistants are sweet AND my prior auths have went through smoothly. Rx have always been submitted in a timely manner. They even mailed me lab results! Not sure what much you could ask for in a doctor's office! I love it here and recommend 10/10. The previous reviews below seem to be more of a bedside manner "issue", BUT I CHOOSE EFFECTIVENESS AND EFFICIENCY when it comes to my care any day!!!

Terrible customer service and unfriendly front desk staff. I called to let them know I was running…read morelate for my appointment due to unforeseen circumstances and would be 15 mins late according to the gps. I was told it was ok to still come. I arrive at the office and wait 10 mins only to be told I wouldn't be seen and needed to reschedule. Why tell me over the phone I can still come and have me drive 30 mins there to not see me?? I ended up at this office after my primary physician left their other location. Now despite needing medication, I will find another doctor's office before I make another appointment there. I've been at their Prosperity location for years but I'm done with Cabarrus Family medicine for good!

The office staff is unprofessional, disorganized and incompetent. Doctor turnover rate is insane…read more I've had about 5 different doctors since I started going here less than 4 years ago. And my 3 year old daughter has had a few as well. A while back I had to have a receptionist call to apologize to me because she thought she had the line on hold but I was able to hear everything she was saying and she was talking s*it about me. The only reason I'm not giving 1 star is because MOST of the actual doctors are nice, although there's been a couple of those that have been SEVERELY incompetent as well. If you want to have a pediatrician for your child that will be there and available to see your child for more than 2 visits then go elsewhere. Same for adults who like to stick to the same doctor for more than a couple appointments. Dr Rung and Dr Hayden (Anderson) are GREAT! That's the only positive feedback I can give.

Let me start with...I was traveling through the area on a long distance road trip when my allergies…read moreturned into a full blown sinus infection. The pain was making it difficult to focus on the task at hand..driving. So i grabbed a hotel with my dogs. Tried to find an urgent care near where I was staying however everything closed at 8pm. I called a friend who once lived in the area and he recommended this place. So got up early and made it to their office by 8:30 am only to discover a full parking lot. Long story short, they had me in and out in 45 mins. Mind you the waiting room was packed but this place was crazy efficient. I walked out and went to get my prescription filled nearby. All before I had to check out of my room with my dogs!!! This place is great!!! Highly recommended

Very caring staff but long wait usually so bring a book and be prepared. Very willing to work with…read morepatients to meet their needs

We've been attending GuP since my second was born, so 9.5 years. We've had good experiences, with…read moremultiple doctors at the location. We've always appreciated that they are open to how we parent: for example, we were vegan for many years and they were kind in ensuring our kids got the nutrients they needed in our way. They've been great about seeing our kids same day when they've had something come up quickly. I especially appreciate that they have the spray mist for flu vaccines because my kids despise needles. If you're looking for new kid care, definitely give them a shot.

We have been with Dr. Wendy for over 17 years and i wouldn't go anywhere else! Getting same-day…read moresick appointments has never been an issue and the office has always been very responsive to any calls. Dr. Wendy has a very practical approach and stays up to date with science, medicine and treatment approaches. She takes time to discuss options and gives great advice and the "why" behind it. She covers the whole child -- mental, physical and emotional and she is also helpful when asked parenting questions. I'm going to miss her when our kids age out!

My whole family goes here for primary care. We love the convenient location and how nice and…read morefriendly everyone is when we have appointments.

I visited Lindsey Russell, FNP, for a wellness exam in February and was charged for an office visit…read morein addition to the wellness. This office charge was falsified. Nothing outside the realm of the annual physical was discussed. I've been trying to get this issue resolved for weeks but reaching Lindsey or anyone in this office has been extremely difficult. I've taken measures to report her for medical fraud. I am convinced she's used this same tactic with other patients and unethical medical professionals such as Lindsey Russell results in increases in insurance costs. I've read the medical files for my appointment that day and Lindsey fraudulently claimed to treat me for illnesses that were never discussed during my visit. Be very cautious of her and this facility. I cannot emphasize enough how difficult it was to get ahold of anyone in her office. I did finally get hold of the office manager, Tambra who stated she would pass along my message to Lindsay. I was very clear about my work hours and when Lindsey should call me back. Instead, Lindsey called me while I was at work. I found this to be very suspicious. It's not likely that a deceptive medical professional would actually want to speak with a patient that they ripped off so calling while that patient is at work would solve that issue. She also could have easily reached me through my Atrium email which she has done on past occasions. Her behavior was shady. Do not visit this practice. There are too many good ones that possess medical ethics so skip the visit to this facility.