post-teledoc, needed to follow up on my persistent nasal congestion and ear ache that was…read morestarting. booking appointment online was easy. I saw someone complained about having to enter their SSN to book an appointment online, I entered a mock number and was fine. I knew they had to verify info when i check in anyways. waiting time at the appointment was just a few mins. Staff was overall friendly. I had a really hard time communicating with the assistant when I'm in the room, pre-doctor. She had a mask on, and she spoke softly, and stood behind me to do the intake. I turned around slightly to hear her better but it wasn't much better. We did a lot of back and forth with the same questions she asked me, mostly her having to ask the questions again. It was a quick check, I had an ear infection and nasal infection. yay to 2026 The whole appointment was about 20 mins maybe. I got the right meds and gor better within 3 days as the doc projected. Will use them again if i'll need urgent care again.

I found out my normal healthcare center i always go to does not provide covid shots so i searched…read moreon myturn.ca.gov for a local facility to obtain one. This clinic caught my eye since it was close and the reviews were great. I called and confirmed they took my HMO card before scheduling a same day appointment. The person on the phone was nice and provided all the information i needed and confirmed my insurance will cover it free. I went to the facility and they greeted me walking in and sign in was a breeze. I did had to fill out a first time patient form but i skipped the SSN and explained to her since i have insurance i shouldn't require it so she helped me skip that and once i was done; i waited like 5 minutes and i was let in by a girl named Leslie who gave me my covid shot. In another 3 minutes then i was out. She was very friendly and helpful. I was happy with my visit and plan to come back whenever i need any medical needs from them!

I'd like to share my personal feedback about Dr. Liao's office based on my recent experiences since…read moreJanuary 2026. The staff has consistently demonstrated courtesy, patience, and a genuinely helpful attitude. Every interaction--whether in person or over the phone--has been handled with professionalism and care. During a recent call, they remained patient and attentive, ensuring I received my results even though I needed to wait about six (6) minutes. Their willingness to assist and their calm, respectful manner made the experience smooth and reassuring. Overall, the team's professionalism, kindness, and commitment to patient support truly stand out and deserve recognition.

Typical service. Difficult getting appoint meant. Feel rushed during appointment. No summary after…read morevisit.

We switched to Dr Chang from a referral from a friend who works for Optum on the management side…read more Our past physician was getting older and we wanted a younger doc and he fit the bill!!

Dr. Truong and the entire office staff, including the other doctors, are outstanding. My…read moreexperiences there have always been positive. Dr. Truong possesses a wealth of knowledge and genuinely cares about our health, offering exceptional care and advice. The staff is also courteous and excellent, promptly returning calls, following up when necessary, and swiftly sending refill prescriptions. The overall customer service is exceptional. Both my wife and I consider Dr. Truong our primary care physician.

Dr. Lee is a great acupuncturist. She takes care in her profession. I definitely recommend her for…read moreany type of acupuncture treatment.

I've been seeing Dr. Chung for many years following him from Covina to his practice in Arcadia. He…read moreis thorough and extremely knowledgeable. Has an excellent bedside manner and takes the time with his patients to answer each of their questions in depth. He has a caring nature and would recommend him.

Very caring,kind and a good listener. Took his time to explore all options with me. Very clean…read moreoffice and nice office staff.

I have been being treated by Dr. Peng for years. I can't believe he doesn't have better reviews so…read moreI decided to write one. I have seen him for injections for both my knees. I only trust him as it's as painless as possible with ultrasound guided technology. He is very kind and listens to you and does his best to help you. I would recommend him to anyone needing pain management. I have major issues with my knees and he keeps me going!!!!

I've been with Dr. Tran for many years, and I normally don't spend time writing reviews. I recently…read morecame across her Yelp page while searching for her address and was genuinely surprised to see her rating drop. It felt very unfair, and I wanted to share my experience. It is always a pleasure to see Dr. Tran. She has consistently been patient, attentive, and respectful. I tend to have a lot of questions, and I usually do my own research before appointments because I know she is busy and other patients are waiting. That mutual respect goes both ways, and she has never made me feel rushed or dismissed. What I value most is how she explains my health issues. She takes the time to explain the underlying reasons, not just what to do or what not to do. That approach helps me truly understand the situation so I can make informed decisions. Many doctors simply give instructions without explaining the logic behind them, and with my personality, that often leads me to ignore advice I don't fully understand. Dr. Tran is different, and that makes a huge difference in my care. The staff has also been consistently helpful and professional. As long as you arrive on time, there is usually very little waiting. Good communication between a doctor and patient is extremely important, and Dr. Tran genuinely listens. I hope she continues practicing medicine the way she does and doesn't let unfair reviews discourage her.

Customers service, front desk poorly. Had an appointment for daughter physical exam. Ran 15mins…read morelate due to traffic and getting her out of school. Was turned away once we got there. Stating we are late and need to reschedule to a different date. Is our schedule not busy as theirs? Since when do we not wait for doctors at least 30mins after appointment time? We sure did many times here at this office/facility. Now that we ran a lil bit late, we have to reschedule?? Thanks to this kind of service and response , you now lost a whole family as clients. Hope everyone take this review into consideration that our time is as important as the dortors

I was referred to Dr. Yeh by a friend, and I truly cannot thank him enough! He is kind, patient,…read moreand exceptionally knowledgeable. I really appreciate his ability to explain complex information in a way that's clear and easy to understand. He offers thoughtful advice without ever being pushy, and he takes the time to listen with genuine care. Dr. Yeh spent so much time with both me and my mom, answering all of our questions thoroughly. His assistant, Jennifer, is also wonderfully sweet and helpful, which makes the visit feel comfortable and welcoming. I feel very fortunate to have Dr. Yeh as our primary care physician!

This guy should NOT be a doctor, period. He does not care about his patients and seems to want you…read moreto leave asap every time. He's easily frustrated, impatient, rude and sometimes even openly shakes his head at you if you want him to explain something (acts like you're wasting his precious time). Communication is poor from both this doctor and his receptionist. Sometimes the receptionist doesn't know how to answer your questions and just tells you to make an appointment for office visit... Let's talk specifically about my USCIS immigration examination. He is sloppy and careless. We gave him the immunization records and he did not even mark them correctly on the USCIS forms (among some other concerns we had), so we had to make him redo it. How embarrassing is it that the patient has to catch silly mistakes? It was his mistakes, but he acted as if we're just bothering him and had a terrible attitude when he reluctantly came out to talk to us. The receptionist was also rude and even went as far as to tell us we should get a license and do the USCIS exam ourselves. I mean c'mon this doctor cannot even copy and paste immunization records properly, I'd do it myself if I was allowed to. Just such a stressful and bad experience, I hope my review can help others avoid this so called doctor

A physical is 170 and papers signed additional $35 for a…read moreoffice visit is insane! Morelia medical in El Monte does this for $50 total...

I don't think this place really needs patients. If you are in good health and rarely need to see a…read moredoctor then this is a place for you. However, if you have any concerns, it's a very hit or miss place because the receptionist either will help you or won't. They will make up excuses on checking on test results. I was just told it usually takes 2 weeks to get your lab results. Also they will never take initiative to give patients a call. You have to be the one to call and ask them for it. I called for my test results on Tuesday and was told they will let the doctor know then they will call me back with the results. I did not get the results and I called today. The receptionist started to question me about when I did my testing and when I called. Then was told she will check with the doctor. Is this normal practice for a patient to wait 2 weeks to get their results? Edit: Another receptionist got back to me around 5 and was able to give me the test results.

Care here is excellent. The office staff is friendly and helpful. They do primary care and sports…read moremedicine. I never have to wait on the phone long when I call. The doctors take the time to answer all of your questions.

I started coming here because of Dr. Kwong. I was a patient of his when he was at the San Gabriel…read morelocation. I did have HMO when I switched over to Pathways & was able to see Dr. Kwong at this office. They don't take PPO, only HMO, unless you're an established patient & only updated/switched insurance. Dr. Kwong is the best! I've been seeing him for years. He's always willing to listen, patient, and caring. I've never felt like I was rushed or like he's in a hurry to leave and see other patients. He's always willing to help & quick with referrals & sending out prescriptions. I've never had any issue with that or staff. Michelle is amazing. I've been going through some health issues and she's my go to for whatever I need. If I need to get through to Dr. Kwong I always ask for her. Everyone is helpful and professional, but Michelle knows and has all my info on what I'm going through. Even after all those calls I've made....I've never had or felt like she was in a hurry to get my off the phone or like she didn't want to help. Jerry & Maya are also nice and helpful. Thank you all for being so nice, caring, and helpful.

Doctor Edwin Chan. One of the best doctors I have seen and talked to in my 34 years of life. He is…read moremy primary care doctor for the past 15 years. He is also my older brother's primary doctor as well. And my brother goes there most often than I do and he loves him as well. Thats 2 reviews of 5 stars right here. He is professional, soft spoken, knowledgeable and most important, very patient willing to explain things that we don't understand. The way how he speaks to you, you can feel he cares about you and being very sincere. The medical staff in the office. I understand they have their side of "personalities" especially Angela. Maybe its because I know and understand the way to talk to people so her style of communication does not really affect me and I speak to her alot of times. Can she improve on it? Yes sure but thats the way how asian people communicate and thats not out of disrespect. Knowing this place has TONs of patients because he is indeed a good doctor, you will need to make sure you come earlier than your appointment time / come as early as possible if you decide to walk in. Just expect, nothing is perfect but as a doctor, he is one of the best and most professional out there.

The front reception woman called Angela had horrible attitude. She doesn't care about patients at…read moreall, very rude. A worst human being. Even with an appointment, the waiting line is still over one hour. Today I witnessed she let all patients waiting outside the office, at the hall, over more than one hour, with no chairs provided. There were many elderly patients standing outside waiting over 1.5 hours. She made no apologies. If I can give them no star, I would.