Two years ago I had the unfortunate mishap of finding out that my former tax preparer wasn't an…read morehonest person. Sad, but true. Due to these unfortunate turn of events, a friend had recommended me to Bonita Valley Tax Service. I was bit hesitant at first with trying to find a new tax person and relying upon their trust. Even worse, the thought of even going to your common tax service that advertises on television who usually uses college students and part timers who are briefly trained in the constant changing tax laws and basically have no experience like myself just scared me! Lord knows that I wouldn't do my own taxes and trust myself to use a Turbo Tax Service! Once I had made my first appointment two years ago and met with my new tax preparer Donita, the experience has been flawless! Donita is a gem! Very experienced in her field and greater understanding of the ever changing tax laws. She's a very honest person and very accommodating when it comes to your questions regarding your taxes and your best interests. She even offered to review many years of past prepared taxes from my former preparer to understand my past audit. That enough was appreciated!! Bonita Tax used to be in the red barn looking building on the corner of Bonita Road and Sweetwater Road, but had recently moved about a year ago to the professional building right behind the AM/PM on Otay Lakes Road and Bonita Road! I sorta miss the barn building! =) If you're looking for an honest preparer in the South Bay, can't say enough about Bonita Tax and Donita and her staff! R.T.

I am Getting our tax refund. We have been using their services for 5 years now and all I can say is…read morethat we haven't had any difficulties with them. No complaints whatsoever. Jennifer Addieg does a superb job getting us the most we can get from the Federal and State returns. We are very satisfied clients and will only be using their services in the future.

I had them do my taxes last year and they charged me $1100 which I thought was high. This year they…read moresaid it would be $2150. WOW, almost double in one year! For all that money I didn't get any advise on how I can save money on my taxes just a simple filing. I also got told they wouldn't work with me anymore after I asked for some of the forms from last year. I'm happy to take my business elsewhere. I found someone who will do them for the original $1100.

I have been a client of Barbara Agerton and Tax Time Services for over 20 years. I would recommend…read moreher to anyone because of her attention to detail. As a single woman with a thriving business and over 18 employees it was imperative that I be taken care of reguarding complicated tax returns. Now that I have retired I will continue to use her because of the trust and history of our past relationship. Trust is the most important aspect of any business and that is why I can highly recommend Barbara Agerton and Tax Time Services.

Erica, Brandon, and Alyssa were all exceptionally helpful in our sessions with them. Our taxes…read morelast year involved 1099s in two states for the two of us, sale of our home, a move across country, installation of energy efficient windows and sliding doors, solar battery system installation, and several other things that I am overlooking right now. We contacted them three weeks before taxes were due. They completed the Federal return and the returns for both states in time. The cost was very reasonable. Gildark Financial has our highest recommendation.!

I found this company to be friendly, personal, and very patient with the less technically savvy…read more Awesome!

I've been working Suzie for a couple years now in my most recent business venture. Accounting and…read morebookkeeping might seem like an avoidable cost but they're not. It is the best money I spend every month. I've now started working with Cheri and Kimber for payroll and managing my employee's w2's. The gist - they are ultra responsive, personable, and good at what they do. I know this because I make a lot of money but don't get crushed every year with taxes. Suzie is always available for a call and encourages me to come into the office for accounting 101 from time to time. If I have an idea to run by her she gives me advice or puts me in touch with the right people. They are great. Use them.

Suzie has been my business and family accountant for 8 years now. What I love most about working…read morewith her is that she's extremely proactive and responsive. Being a business owner and property investor, our taxes can get complicated. Suzie does regular check-ins throughout the year to help us make adjustments, minimize taxation, and plan ahead... hence, NO surprises come April 15th. (This is rare, so I hope you can appreciate how awesome it is!) Best of all, they're the least stressed out accountants I've ever seen! You can tell they truly love what they do (weird, I know), and they're still smiling even during tax season.

I would certainly give more than 5-star for the level of service i received as a first-time client…read more Although, i was under a very serious time crunch, I still got the full-attention from the owner, Bardia; as far as addressing my complicated case & getting the job done very efficiently; with a very reasonable rate. Thank you again B&K for being there for me at the crunch time & resolving my tax issues so professionally. You got yourself a new devoted client now for longterm. Soheil (Sal) Ahghari

My assigned tax provider gave me a great tax strategy for the upcoming tax year and explained how…read moremuch I can reduce my tax bill. For the amount of dedication the team at B & K Financial showed, their prices were very reasonable and I liked that their services are billed in monthly installments instead of all at once. I will be highly recommending this firm for anyone who prefers virtual meetings and monthly fees instead of high prices all at once.

They are an amazing and helpful staff who have done my taxes for years. I drive all the way up from…read moredowntown San Diego to Alpine because I like and trust their service. Lee Blackmore

I can only recommend this business. I got a refund from the State that other accountants missed or…read morecould not figure out. It's a big amount and I'm very happy. I got the check in the mail today just as they promised. Quick and efficient and friendly. Thank you!

I am so incredibly livid with this company. We went to them for our 2022 and 2023 and 2025 taxes…read more The first year was great. The second year, they filed our taxes late so we received penalties and they never took ownership so we went to someone else for our 2024 taxes. This year we decided we'd try them again... big mistake. We submitted our tax information through their app and I sent them a message requesting they file an extension for us. I didn't receive any confirmation but assumed, since we signed the form stating they were going to be our tax preparer, that they filed the extension. I have spent WEEKS trying to get a hold of them. Through their app, their email, and phone with no response. I just got off the phone with the IRS and an extension was never filed so now we have until the end of the month to file.

I was referred here by a friend who filed her taxes here. She said they were very friendly and…read morequick to respond, however that was NOT that case with me. I inquired for their services on last day of January. They told me where to send all of my information which would be through an app so I did. I had some questions about certain things so I directly messaged Vincent via the app and I received no answer. There was little to no response through the month of Feb besides telling me to schedule a zoom meeting to discuss all my paperwork which was actually a great call. My call was March 6 and Vincent was very helpful with all my questions, but turned out I needed to gather a few more things before filing my taxes. I submitted them about 6 days after that zoom meeting. March 18 I receive a message from someone stating that they're updating my paperwork. March 28th, I reached out to ask for an update and no response. I called the office twice and two different people picked up to leave messages for Vincent and nothing. I tried to give the benefit of the doubt and just be patient but I think waiting 2 whole months for poor communication and no movement in my case is kind of ridiculous. Especially when I know my friend had her taxes filed pretty quickly. I wish things worked out or someone would at least COMMUNICATE with me what was happening. Now I have to scramble and find someone else to do it for me before the deadline. Don't take on new clients if you don't have the time of day to communicate.

I've been working with these folks for ages - Since they helped with my incorporation in 2009. I…read morehave found them to be responsive and they've even helped me in emergency situations (like when trying to get my documents in order to close on an investment property). You can pay a lot more elsewhere for a lot less help.

Skane made egregious errors in my tax return. When I was notified by the IRS, Skane assigned…read moresomeone to help me fix the mess. I later found out that this firm doesn't review their tax returns--even if an employee is new. However, their solution was to file an amended return that not only had more errors, but they wanted me to sign false statements to the IRS about how the errors occurred. When I pointed out the errors and the false statements, the owner became aggressive and told me if I didn't like their "tax solutions," that I should go elsewhere. I had to pay another CPA who researched their "solutions" only to confirm that the amended return would also have been completely incorrect. He also confirmed that I should not sign a return with false statements. The company cost me thousands to correct their errors. When I later tried to discuss a solution, Alicia refused to respond. Later when contacted by the BBB and the court mediator, she also refused to respond to several attempts to speak with her. Making errors is one thing. But making more errors that you can't back up in the amended return is shocking--not to mention making false statements to the IRS. The worst part is the awful customer service. Snotty lecture from their receptionist, lack of understanding of the tax code, and most of all, no accountability to clean up their mess.