Excellent customer service experience!…read more Worked with agent Ann David over the phone. She is knowledgeable, thorough and extremely patient (I ask a lot of questions!) I began the day prepared to cancel RCN service....i am happy to remain an RCN customer. Ann made what cou have been a frustrating experience into an easy one. I wish all customer service agents would be as dedicated and professional as Ann I was not asked to post a review

As has been said before by many others, this company has bad customer service. Far worse than the…read moreservice is their dishonesty. Astound is a good name for these people. The low level customer service and the way the company bilks customers is astounding. They claim to be giving you a five (5) year price lock. In my case, two months later they change the name of your promotion to Promotion for Life. They say that this means that only the taxes can go up if they do, but not the price for the service in my case, $40.00 with $5.66 in taxes for a total of $45.66. Do not be fooled. All their promotions, regardless of names, can be renamed and repriced at any time. They actively promote Autobilling, which means they take the money directly out of your bank account each month. It is not worth getting a $5 reduction to have these crooks get access to your bank account. Once you provide them with your bank account number, they can help themselves to any amount. Prices with Astound change at the drop of a hat. They do this by claiming that your plan's name was changed. What this means is that they hiked the price. Am actively going to see if I can find a better deal elsewhere. These people are nasty and only interested in bilking customers. These are seasoned scam artists.

Andre was great from start to finish. Wired our whole house, speakers, TV, everything. We changed…read morewhat we wanted a dozen times and he was so easy to work through the whole process. Highly recommended.

I have used Pro Visual and its owner, Andre, several times now, for TV and video services. These…read moreinclude full house wiring, cabling, cameras, and wireless, among other things. Andre is always fair in his estimation, true to his word and has delivered each time with excellent results. The work has been meticulous and reliable. The prices are fair. I would highly recommend Pro Visual's services.

I had an amazing experience with Precise security. Nelson was extremely knowledgeable and took the…read moretime to teach me how to use all the smart devices in my home. He also got all my cameras working and hooked them up to my phone. Very respectful and patient. Thank you Nelson

i just installed cameras around my house with precise security, cam looks good and good after…read moreservice

I found Jeff on instagram and with so many in his field his videos and photos stood out above the…read morerest. We made a date and time and he gave me detailed information on what the job entails . On 2/3/24 Jeff arrived and was punctual . I had a mess of a wall with holes and imperfections which I was worried but Jeff put me at ease . Jeff started his thing and wow ! He was professional , neat , and a true artist in his field. He transformed my mess of a wall into a piece of art . Best decision ever and I highly recommend.

I am incredibly pleased by the TV wall installation done by Kevin from Amazing Spaces. He was…read moregracious, kind, professional and very neat. He did a fantastic job. The TV looks so good I might have to go live in my bedroom. I highly recommend this service to anyone who wants to hang a TV and, like me, procrastinated and dreaded doing it. Well done! Bravo, Kevin!

The worst experience equipment is in adequate antiquated unrepairable something from the 1950s. You…read morecall for repair and miserable technician shows up and does a half with a job and shows a lack of training I had actually use medical tape in the Hackensack Hosptial to make the sound for the TV to operate. And they charge you $10 a day And they charge you $10 a day. Also I've been in the hospital with my wife for 110 days in the movies that are on the list have not changed in the three months we have been here! There's no wonder it's a $3.6 million office with 99 employees because they don't spend any money on the infrastructure.

Cannot recommend Anthony enough. He has a great eye for placements and is meticulous (and very…read moreclean!). He was able to hang two televisions within 24 hours of reaching out and he did a fabulous job. He's also just a really nice human. Highly recommend.

Anthony is a thief. He quoted me $1500 but the job cost $2600. He did not center the TV properly…read more It's 5.5" off center. Plus the TVs are too high. They should be eye-level. I know this, bc we had to hire a different contractor to fix his shoddy work. And, his spackle/patch work is awful. He also left magic marker on our wall because he put the outlet in the wrong spot. He must have a lot of friends who are willing to write false reviews because he is not competent. Run, don't walk from this guy!