I have used Marlton Computer Services several times in the past, but after my most recent…read moreexperience and the way the owner handled my complaint, I cannot recommend this company. I contacted the owner and clearly explained BEFORE the service call that I had an older Apple Mac desktop and that, following changes to Microsoft 365, I could no longer use Word, Excel, PowerPoint, or Outlook. Knowing that I had a Mac and knowing the nature of the problem, the owner scheduled a technician to come to my office at $110 per hour, plus a $49 service-call fee and travel expenses. The technician spent more than two hours attempting to fix the problem before admitting that he was not sufficiently familiar with Mac computers to resolve it. My computer then had to be taken back to their service center so that someone else could work on it. What I find particularly unacceptable is that the owner subsequently acknowledged to me that he should have sent a technician who specialized in Macs. That is exactly the issue. I disclosed from the beginning that this was a Mac. The company--not the customer--decided which technician to send. I do not believe a customer should be expected to pay for a technician who admittedly did not have the expertise required for the computer he was sent to service. An experienced Mac technician should also have been able to determine relatively quickly whether my older Mac and operating system were compatible with the current version of Microsoft 365. Instead, I incurred hours of charges without the original problem being resolved. Before writing this review, I contacted the owner directly and gave him an opportunity to resolve the matter. I asked that the service charges be refunded, less the cost of the wireless mouse I purchased and kept. He refused. What makes this especially disappointing is that I was a repeat customer. I would have continued using Marlton Computer Services in the future had the owner simply taken responsibility for sending a technician who was not qualified to handle the Mac issue. A good business relationship isn't defined by whether a mistake is ever made; it's defined by how the business responds when the mistake is brought to its attention. Businesses make mistakes. Good businesses acknowledge them, make things right, and preserve the customer's trust. In this situation, the owner acknowledged that a Mac-qualified technician should have been sent, yet still expected me to pay for the time spent by the technician who lacked that expertise. In my opinion, that is poor customer service and a very shortsighted way to treat a repeat customer. The company has now lost a customer who had used them several times in the past--not because a mistake was made, but because of the way the owner chose to handle that mistake. Based on my experience, I will not use Marlton Computer Services again and cannot recommend them to others.

Great service and reasonable prices! The technicians are thoroughly knowledgeable and experienced…read moreto service their customers needs.

Very Professional, competent service. High integrity. I've bought two printers from Compro and…read morereceived good advice on computer problems. I've also recommended them to friends and received good reports.

I have been a customer of theirs for many years. When I needed a new desktop computer for my…read moreoffice, they built a computer for me based on my wants and needs. They have always been very honest. I won't go anywhere else. Very nice people to deal with.

I'm a past customer, and I came in today to have a few things appraised just to see how much…read morethey're worth, and hopefully sell it. The guy ran around and sugar coated and low balled me for $15 for corsair 8gb 4x2 1333mhz ram, A-Data 8GB (4x2) 1600mhz, and I quote from his mouth "A piece of s*** laptop" Asus 2.4gz Intel celeron dual core 4gb of ram and a 256gb crucial solid state drive that I installed in there because my aunt gave me a laptop to repair and I didn't have the proof of purchase for it, but I did for the ram. That's fine. He apparently was getting agitated because I was knowledgable about hardware, and since I'm an Engineer, and have been an IT professional for the past 11 years I was respectful, calm, and strictly doing business about the items I had on hand. I am a customer who actually knows their stuff. I then said, "I know what you're doing - buying this stuff cheap so you can profit from it, and I'm aware and cool with that, but you're talking about a reputation for what? I don't know? All I asked for was an offer that I asked for two times, and you gave me an offer for 15 bucks and being not interested is not clear. Business is not business without going back and forth and working out a deal. That's part of the job. The guy not only disrespected me, he yelled at me, and kicked me out of his non business like shop. I said, "Wow!! You're kicking me out!?" I grabbed my things and then he slammed the door behind me!! I would call you sir, but you're nothing more than a flea. You're a loose cannon and most likely bipolar. Very unprofessional, especially when this guy had a client in the shop while I was in there to witness what happened. I went across the street to the other shop to sell the same items and the computer world shop on street road and both of them were very professional and also said bad things about you and said you've also yelled at them to give you business. This is part of the computer world dude. You fix, you sell, you deal with people giving you business through referrals no matter what it is. Don't be an a**h***!!!

Took a very old Marantz receiver in a few weeks ago and returned like it was new…read more Top grade professional work and even got a good deal on speakers too. I can't say enough about how happy I am with the work done on a 45 year old receiver. Worth . EVERY. Penny.

They are simply great! Mike, Neil and Debbie are wonderful people. Always customer focused. Their…read moreexpertise knows no boundaries.

Great small company to do business with we contracted Stokley and Corey to run a network and…read morereroute our camera system for our office space in the Kensington area of the city and I can say from start to finish they were very professional and prompt with all our Questions and concerns, finish work was great no exposed wires and easy pay terms you can do it right on line which made it very convenient for a busy guy like my self I would highly recommend to anyone..... Thanks Guys!!!

CONSUMERS BEWARE!!!!! This company is very unprofessional and unreliable. They scheduled 3…read moreappointments and never showed up. When they did show up they were very late and did not install the equipment correctly. "Corey" one of their low level technicians lied flat out on two occasions when I asked them to come and fix the issues.

Fast service, reasonable prices and they have a great knowledge of technology, both of computers,…read morephones, etc. I would highly recommend them. They help me out and transferring data from my old computer to a new one and a very reasonable price.

David is fabulous. He is knowledgeable, personable, and completely focused on his customers and…read moretheir needs. David is focused on long-term relationships rather than quick sales; he looks out for you and your business. I can't recommend him highly enough.

ipad screens replaced promptly and at a reasonable price, I was contacted once the repairs were…read morecomplete. I would recommend this business

I initially brought my iPhone to have the screen repaired, Aaron was honest and and upfront and…read moreit's embarrassing to admit but my screen wasn't broken. I forgot I had a screen protector on and that was what cracked. He could have easily taken the phone in the back removed the screen protector and charged me for a "new screen". Needless to say he became my go to place for any electronic repairs needed. Couple days afterward, I really cracked my Apple Watch and was heartbroken. Apple wanted about as much as a new watch would cost to fix it. Aaron's price was fair and he even fixed the crown which had become unresponsive after the screen cracked. Aaron was responsive about the repair, friendly and charges were very fair. I highly recommend this shop to everyone!

Total Computer Services performed better than any other person or solution I have worked with…read more They were professional , patient and met their stated goals to correct my issues. I found their pricing to be equal or lower than past work I have had done. Don't let their small store front be off-putting. They performed at a much higher level compared to any other option I chose before. I will continue working with them as needed. Alan Golombek

This is the easiest computer repair shop I have ever dealt with. Much less expensive than the snob…read morestore in Doylestown. Kyleigh is very patient with my ridiculous questions and explains everything in language which I understand. So glad I found them. Totally worth the ride.