I went here years with Dr Shotts and it was always great with the exception of the front desk. Today I came to my appointment which I believed was at 10:30. I showed up at exactly 10:30 and checked in, waited 21 minutes to be told my appointment was actually 10:15 and I would not be seen today? This is wild! If I made a mistake and can't be seen that's fine, but don't seat me for 21 minutes then tell me to leave. Dr. Kuykendall has been a pretty rough change from good ol Dr Shotts after he retired. read more

Great place! Dr.Kuykendall is the best, very thorough Doctor. She really does care for the patients, Totally recommend.

I've experienced what every review says here. This is a "clinic", not a practice. If you need a bandaid go here. If you want to be on pills, go here. One blood test showed a slightly high HDL. Dr prescribed pills. Go to different dr get a fasting test, perfect HDL. No pills needed. With Cabot Med Dr my diet was never spoken about nor was a blood fasting requested. And yes they are all rude here. Their phone system will automatically hang up your call after a 5 min hold. Oh and the girls at the desk repeat "sorry" like it's the only word they know. Go elsewhere. read more

I noticed the only good review was for dr cerratto 7years ago! That was my doctor since I was 3. When I went to college she retired and I was given a new young dr. Dr McCuteon. This man treated me well until he didn't. I'm a 23 year old female and he often talked about how the medical world deemed women's problems as female reproductive issues or just anxiety. He acted as if it was terrible of doctors and that he had my best interest. At points he was extremely helpful and kind and then one day he got really mad at me because I asked him if he had any idea of what my problem could be (with my health) after he said he didn't know. He slammed the door and had a rude woman come and give me an X-ray to "prove" to me that there was nothing wrong. I felt so hurt and degraded after I thought we had a good relationship. I let the clinic bawling my eyes out. The next week I got a letter from him and signed by him saying that he felt like me and my family should receive medical care elsewhere. I was actually going to leave anyway because he is sexist and rude. My husband didn't do anything g to deserve being removed and neither did I. I would also like to state that never once was I rude to anyone there. This clinic has gone downhill ever since dr Ceratto left. Mccueteon is rude, the front desk is extremely rude. This is a terrible place to go when you are in need. I am very hurt and have given this clinic multiple chances for 5 years but it seems that there are mutual feelings of disappointment. Find another doctor. This place isn't worth it. read more

It took a week to get my prescription refill and then my RX was only refilled for 1 month. It's supposed to be 3 months. It's for thyroid, I've dealt with it all of my life. Dr. R has her "own way" of monitoring the maintenance. Okay, I get that, but when I sit in the lobby with sick people for labs for 45 minutes when I had to make an appointment to be there, that's NOT okay. I addressed this with Marty, Dr. R's nurse, and she is just so rude and passive. She flat out told me that my wait was because they were testing so many patients for COVID when I happened to have to go have a test not long ago and was referred to Cabot Emergency Clinic. Sadly, everyone is using COVID as an excuse and all I want is to request to do labs 6 months or a year out so I CAN ease the amount of traffic in the clinic! I fired them today, the only reason I left the clinic was was at before is because they are in LR and Cabot was convenient. I won't be trading a good Dr. and nurse for convenience ever again....back to Dr. Hiegel for me! He's great and now well worth the drive! read more

This place is a joke had are information for over a week didn't call us and tell us he couldn't get a doctor there. I called them twice to ask how it was going and changed info into there office to make them are pcp. Found out by calling them back when he wasn't feeling well the had no doctors available for him to see. I could have found a doctor that could have seen him by now knowing he has medical conditions that require regular treatment. Yes we went into there office and filled out there forms so they know this. read more

The Doctors here are the best in the biz. The front counter on the other hand can be a nightmare.

Zero stars Zero stars They demamdrd a written list of all my current meds (nothing noteworthy there) and from Mon morning to Tues afternoon still haven't called back. If you're sick this is not the place for you. read more

My family's been going here for years. My daughter had an appointment yesterday and I asked her doctor to fill out a claim form to send to our insurance company to receive $25 back from our insurance for the visit. When Cabot Med called to tell me to pick it up, they said there will be a $10 charge. I already pay ridiculously high insurance premiums, co-pays, and prescriptions. And they want to charge me $10 for checking a few boxes and signing their name?! Why do I have to pay them extra to do their job?? Ridiculous. read more

Tried to make a new patient appointment. They took down all my info including list of meds. They said the doctors would review it and decide who could take a new patient. Someone from the office would call me back to schedule. After 7 days I called them back and they said it takes 5 to 6 business days to get an answer. They said the day you call in does not count. I gave up and called Baptist Health Clinic and in 5 min they took my information, told me which providers were accepting new patients and gave me an appointment. read more

I have been going to this clinic for a few years. I had to change insurance and my doctor said he can't see me because he has to many patients. But I was already his patient. Worst kind of service and front desk people were not very friendly. I would not recommend this clinic. read more

My daughters see Dr. Cerrato and my son sees Dr. Merrick. Could not ask for better physicians. In and out quick unless you need x-rays or lab work. But still faster than most clinics. All staff are friendly and helpful. I would recommend them to anyone!!! read more