Absolutely the best around. I had a screen simply stop working that was previously repaired by…read moreVerizon through Asurion. I brought that phone, frantic, to John at Reconnected. I need my phone to unlock many parts of my remote job through multi-factor authentication. The thought of being without it through the Memorial Day weekend was overwhelming. John began by RESISTING the repair because screens are pricey and I may have been able to get it "free" through Asurion. He offered to diagnose, and used his own stock to test whether a new screen would fix my problem. He really wanted me to try to not spend all that money... so offered a "rental" to get me through. He again did everything he could to not charge extra, and helped transfer by hooking up that spare (new!) screen he had temporarily to access my broken phone. I walked out with my rental, and Verizon continued to disappoint. There were issues at Verizon with enabling the spare phone, so I returned near closing time to tell John I just needed to pay for the screen. John insisted on applying the rental money, having only had it for 2 hours, to the screen replacement. There is no doubt this company cares about its community and doing the best job without charging more than necessary. When my repair was done, John stayed late to do the work for another family who showed up during my repair before closing. John then recommended a better insurance than Asurion that would have solved my issue without dealing with Vegas and Verizon.

I bought an Ampsentrix 20W charger and USB-C cable here. I was initially quoted $75, then $50, and…read morefinally $30 for the same items. Five minutes after purchasing, I asked to return them and was told accessories are non-refundable under their policy. I understand they have a no-return policy, but the dramatic change in pricing left me feeling very uncomfortable with the transaction. I recommend customers compare accessory prices before purchasing

My laptop was possessed! The Tuff Techie team, properly…read morediagnosed the issue and corrected it. There was good communication between us. I would definitely recommend Tuff Techies. Thanks.

Locked out of my PC. Tried everything I knew but no fix. Took it to Best Buy Geek Squad that I had…read moregood luck with before, but they really let me down this time. You cannot call them; you have to go to store. I got no update in 22 days even though I dopped by store 3 times. Called Tuff Techies and they said bring it on over. I dropped it off and in about an hour they called, said it was fixed and it was! Two hours total to drop off, be repaired and returned to home. Wow!

Jen at the Amazon Return Center is always so friendly, funny, and efficient. She does an excellent…read morejob handling returns while still taking the time to carry on genuine conversations with customers. On top of that, she seamlessly switches roles--managing returns and stepping in as a cashier when needed. Keep up the amazing work, Jen! You truly set the standard for great customer service, and it's clear you take pride in what you do. Your supervisor should be very proud!

I want to give a special shoutout to Juniper, Jen and Annette for all of their hard work and…read moresupport on a printing project for me. The picture turned out great. They work hard to keep their customers happy and satisfied. Thank you, Ladies, for everything you do.

Excellent customer service from start to finish. The staff was friendly, professional, and took the…read moretime to explain everything clearly. They repaired my iPhone quickly and the quality of the work was great. I appreciated how honest and helpful they were throughout the process, and they made the entire experience stress-free.

Great service and a great selection of products! I stop in this shop regularly for screen…read moreprotectors (I drop my phone too much smh), and they not only have have the exact size protector for my phone, but they give me a free installation every time so it fits beautifully. My go to iPhone accessory story in Vegas!

My wife dropped her phone. And the whole screen turned green. It was not cracked or anything else…read more After reaching out to a handful of places. All asking for "diagnostic fees" and have various upsells and fees depending if it had this or that, iRescue was the first spot they seemed so casual.. over the phone he asked for us to just swing by and within 15min he'll know if he can fix it or not. No sales tactics and nothing merely than just a conversation. He told me the price for a screen replacement since he believed (phone unseen at this point) that would most likely be the issue. We ended up waiting a day, then going with iRescue. They ended up replacing the screen and calling us that it's ready for pickup. Although it's not an OEM screen, this merely buys us time until the "latest and greatest" phone is released.

Came in for the third time and the quality of service hasn't fallen at all. My daughter knows how…read moreto break a screen every 6 months or so. This visit included additional info about the drop and repair needs that allowed me to make a better financial decision regarding the future needs...she dropped it and broke a wire inside that would make the repair cost more and I had another old phone at home I could fix and swap cheaper. I really can't say enough good things about this location. If you have screen repair needs, check this spot out for sure.

Fixed a broken cell phone in under an hour on a Sunday! Great service but cash only which was kind…read moreof a hassle .

Came here to pick up my new key and the employee is installing the new one. I got a good deal here…read morefor my first time coming here. I'm definitely coming back here but this time I gottta be more careful. I didn't know that car keys are expensive but I did learn my lesson

I had my MacBook screen replaced, and I am very satisfied with the service! They gave me a clear…read morequote upfront and charged exactly what they quoted (no hidden fees as others do). The repair was completed within 24 hours. The screen looks brand new and functions totally fine! The customer service was excellent, and everyone was very nice and professional. I highly recommend them!

This is a tough review to write because until yesterday, I trusted Gadgetmates--especially…read moreJonas--completely. I've recommended them, defended them, and even did so in-store less than 24 hours before this went sideways. Then it fell apart. I dropped off my laptop at 2:30 p.m. for what I was told was a simple job: remove a RAID controller, copy data, and install a second SSD. I was promised it was "easy," that data transfer was the only real step, and that I'd have it back by 2 p.m. the next day. I was signed up for text updates--none came. At 5:45 p.m. that same day, I called to check in. I was told the transfer was "60-70% done." Two other people heard that call. The next day was a string of delays, missed calls, and vague updates. By 4:30 p.m.--well past the promised deadline--I finally learned the truth: no data had been transferred, no work had been done, and the laptop hadn't even been turned on. (Alienware logs don't lie.) Then came the real problem: Jonas. Instead of owning the failure, he pivoted to condescension and denial--telling me I "don't understand RAID," insisting no one promised a next-day turnaround, claiming my SSD was defective (it isn't), and denying statements multiple people heard firsthand. In short, the story changed, the facts didn't, and I was treated like the problem. Meanwhile, I can't get anyone to tell me my data was safe; I was panicking as any normal person would. I have backups, scattered across several drives and will take days to recover to 90% of what was on the laptop. I got the laptop back around 5 p.m., untouched until 3:30 that afternoon--hours after I was told work was already mostly complete. How do I know this? Because every powerup, every keystroke is logged by the laptop's security system. See shots below: One can see exactly when it was plugged in. Mistakes happen. I can deal with delays and mistakes. We're all human. What I don't tolerate is being misled, talked down to, and effectively called a liar when there's clear evidence otherwise, indicating precisely who did what and when. Curious isn't it, how some business project their own failings onto others, rather than just honestly owning the problem and making it right? That's how I manage my clients, anyway. Explain the failure, offer a solution, make it right, and everybody stays friendly. I'd never consider insulting a client; it cost a lot to gain them, and it's easily 30X more costly to lose one. Clients share experiences. Here, and elsewhere. And people trust those shares of personal experiences. shared on review sites. As I'll do on every review site I can find after the insults tossed at me. What a shame; my most trusted go-to gone means now finding their replacement.

Really good service great guy fixed my broken Asus Vivobook good as new great guy. Takes his time…read moreand ensures everything is working and is really good if you have any question about broken devices

If you're looking for a reliable tech repair company that gets the job done quickly and correctly,…read moreI highly SmartFix. Julio did a great job fixing my Meta Raybans for a great price! Truly a 5-star experience!

My phone battery was dead about 2years ago. Phone Battery replace was very quick and Fair price. I…read morereally recommend this place. I dropped my phone 3or more, My phone battery broken again, I go there tomorrow. See you tomorrow morning.

just got my iPhone 15 Pro Max Titanium screen replaced here and had a great experience at a very…read morefair price. Carlos helped me and he was incredibly helpful, knowledgeable, and patient while explaining everything. You can tell he really knows what he's doing and takes pride in his work. He made the whole process smooth and stress-free, and my phone looks brand new again. If you go to Gadget Repair, ask for Carlos....he'll take good care of you.