Well worth driving past some of the other vets in town to get to AMC. There is a store next door…read morewith various pet supplies and specialty food. All services come at very good prices. Vets are top notch and very understanding. The one cranky older lady that works the front desk gives me a laugh every time. For the poor millennial that left a 1-star review about a year ago for not being made the top priority: welcome to the world, Sweet Pea.

I called about boarding my dog and the lady who answered was very nice. She told me that clients…read morepets got first call to boarding space--telling me that I could board if there was room. I go in to finalize everything and another desk lady says they ONLY offering boarding to clients--whatever that means. Wouldn't I become a client by boarding? I don't know. It was just aggravating. The site says nothing like that either.

Our family feels that Dr. May and his staff have the most compassionate and loving vet services…read moreavailable. Dr. David May is professional and his skill set is excellent. We are so appreciative for their care for our Maggie. Rosanna Hickman

Melanie Jones is the rudest and most unprofessional doctor I have ever met. It is blind blowing how…read moreone human being can have such a lack of empathy. Notice how almost every bad review that mill creek and briarwood animal hospital has, mentions Dr. Jones name and all of the reviews have similar complaints about her. You would think this vet office would have enough common sense and care of their patients and staff to do something about that. It is one thing for a doctor to be stern and direct but just flat out mean and hurtful to people is uncalled for.

The staff is awesome, and both Dr. Dale and Dr. Meadows were thorough and provided me answers and…read moresuggestions for the questions I had about my husky puppy. Inside is very clean and welcoming.

Dr. May & his staff are always so kind and welcoming. They make you feel so comfortable. My dog…read moreis not the nicest when she comes there & has to have a muzzle because she likes to growl a little bit, and they always are still so kind to her, even though she is SO rude. They ALWAYS have gone above & beyond. Dr May is also always telling me ways I can save money with any of my animal's care. BEST OF THE BEST!!!!!!

Great service and Dr May really loved his animals! Recommend them highly!…read moreGive em a try!

I love All Creatures! My cat was spayed there a few weeks ago, and they even called a few days…read morelater to check on her. I greatly appreciate the follow up call and will continue to use them!

We have two bunnies and since most people don't own bunnies we had a hard time finding a…read moreveterinarian. There are so many great vets, but they don't take bunnies! We found this vet, and said let's give it a try! We took our male bunny here to find out his gender. We had previously thought it was a girl. Our vet, Dr. Medders was so kind! She examined him quickly and clipped his toenails. She later on neutered him. She cares much about your pet's health. Our female, was brought here because of a broken foot. Dr. Medders calmed us down from fear to assurance. Her foot healed on its own! The surgeon was very educated about bunnies. We love this vet SO much. This vet also takes exotic animals including Bearded Dragons! This veterinarian's office is slightly hard to get to. Go through the pathway next to the car wash and you'll be there! The office is clean and the vets enjoy cuddling and comforting your pets! They loved how playful our male bunny was, and how cuddly our female was! So come here!

Took my Kirby there last night in severe distress. They took great care of here and gave me the…read morebest options for her. Unfortunately she had to cross the rainbow bridge but they made her and my last moments together peaceful. Couldn't have had a better group of people at the time. I thank them all very much.

This is my 3rd review of AERC, encompassing our dog's initial evaluation, her therapy sessions, and…read morenow her graduation and exit from rehab. All have been 5-star reviews because we had nothing but 5-star experiences throughout. Dr. Byrd is a wonderful, caring, extremely knowledgeable, down-to-earth vet, accessible to us every time we had questions. Valerie, Birdie's therapist, has become truly special to us: how she responded and worked with Birdie, how Birdie responded and worked with her, and how Valerie interacted with us. This is a part of MSU Vet School; they could film Valerie working with her dogs and show it to vet students as a tutorial. The other therapists are also friendly and welcoming and seem to have excellent relationships with their dogs and their people as well. And Amanda in the office is a joy, funny, good-natured, competent, thorough, a wonderful management person with exceptional people skills. We are so grateful to the entire staff for Birdie's recovery, which has been remarkable to us. We will miss seeing these good people who have become our friends, and Birdie's too!

Very friendly staff and excellent, caring vetinarian care! They always explain everything in a way…read moreI can understand. My dog had a very difficult surgery and I was so thankful for Dr. Ferriss.

I've actually used this clinic over several years for puppy vaccinations. Unfortunately this was my…read morefirst time using them for a sick puppy. I'm not sure if they honestly thought my fur baby would be okay or if they just didn't want to tell me there was nothing they could do. Either way, I was very disappointed in the lack of compassion I received from two Michael's staff members. I originally brought my puppy in this week due to vomiting and loss of appetite. He was prescribed medicine and we were sent back home. Since he could not keep the medicine nor food down and showed no improvements throughout the night, I called back the next morning and spoke with the young lady at the front desk about my concerns. I even asked if I should bring him there or take him to the hospital instead. She nonchalantly told me to bring him in and they would see what they could do for him. My husband dropped him off around 10am. I left work around 4pm and realized I had not received any news so I called them for an update. I spoke with a younger guy over the phone who told me my puppy was fine, just laying around. I asked him did my puppy eat or show any signs of being hungry (this is day 4 without eating), he stated they did not try to feed him, but he wasn't vomiting so I could pick him up. At pick up, I was sent home with food, instructions on a different method to administer meds, and I was also told not worry so much if he doesn't eat. The following day, I noticed he still was not better but I refused to call the clinic so I took him to the animal hospital instead. While at AERC, I called Clinton Family Pet Clinic and asked if they tested him for parvo and they stated no because he was up-to-date on his vaccinations. Unfortunately while at AERC, I received the news about my puppy dying while I was on the phone with the younger male staff member at Clinton Family Pet Clinic. My exact words were, "Disregard, he just stopped breathing." The staff member's response was "Okay" and we got off the phone.... I will never return to this place. Not because my dog died, moreso due to the lack of compassion, information, and simply appearing as if they did not care.

Great Customer Service. Very knowledgeable and helpful…read more Many recommendations from friends. Used to go to a vet on terry road. I did not like the vibe there.

Have used this vet since they opened many years ago. Stayed even after Dr Sullivan retired. Great…read moreplace to take your pet.