Office staff is very abrupt, I was trying to make a payment toward a bill and they refuse to accept…read morethe payment. I asked them specifically Katie to put it in writing that they are refusing to accept payment for services for my stepson and they refused. She continued on and had me on speaker phone with the prior owner beside her I believe her name was Julie. They were belittling and confrontational. All I wanted to do is pay my husbands portion of his bill as they have accepted in the past. Absolutely insane. I really did think at first this was a great environment now I am not so sure

Horrible experience with this place. I called over a month ago and explained I would be moving to…read morethe area. I wanted to see if I could get my daughter enrolled and was told it was no problem at all. Great, that was easy! They sent me an information packet and I scheduled a visit to take a tour. This morning I packed my 2 young children in the car and drove 40 minutes to the school (because I still haven't moved yet) When I got there I sat down with Sue and was immediately told nothing was available until AT LEAST 4 months out. Are you kidding me? That's NOT what I was told when I first called in. And what complete disregard for my time. When I explained my frustration all I got was a "aw, yeah well sorry". How disrespectful. I could have spent the last month looking for another place that does have availability. Obviously this is a very disorganized establishment. Would not recommend wasting your time here.

Fantastic daycare. My wife and I both work full time and had our kids in quite a few…read moreDaycares before Deciding on this one. The staff is courteous and patient. They have a structured day geared Towards reading, art and fun. My daughter loves her teachers and has improved in speech and behavior. Kristin runs a top notch school. I highly recommend.

please treat the kids equally . Be patient improve your love and really mean it . Stay committed…read moreas professional.... . If your child isn't happy at this place please find somewhere better where he or she would like to be, better attention and better care a place where hes accepted respected and love

CHILD ENDS UP BATHROOM SINK UNDER DAYCARE WATCH! ** I…read morewasn't able to upload video so i added stills! If I were to give this daycare a negative 5-star review, I wouldn't hesitate! Here's why: Firstly, when we initially spoke with Ashley, who presented herself as the owner of River Oak Academy in Watertown and Torrington Preschool Center in Torrington, the onboarding process seemed sketchy. They insisted that we sign up for Care For Kids, even though they claimed to have connections with the program. Despite this red flag, we decided to enroll our child in the school, paying $250 instead of the originally requested $395 with Care For Kids. However, several issues started to arise. The phone on-site would ring their personal cell phones, making it difficult to immediately connect with someone on-site. One of the Directors in particular was often unavailable, citing issues with their phone carrier. Additionally, the lead teacher of the preschool-aged group, would frequently contact us about our child's unsafe behavior. We questioned the cause of these behaviors, but the "lead teacher" would simply attribute them to transitions between activities. The only communication through the Bright Wheel app seemed to be when our son misbehaved, with little to no positive feedback recorded. River Oak Academy would make us sign incident reports for minor incidents caused by our son, such as accidentally scratching someone. However, when our son's lip was cut by another child, we had to request an incident report. As the weeks went by, the lead teacher consistently complained about our child's unsafe behavior, which led to us canceling activities to address the issue. Despite this, the school claimed they could still support him. In January, shortly after our son's 3rd birthday, we received no communication through the Bright Wheel app, assuming he had a good day. However, just before pick-up, the lead teacher messaged us, requesting to speak. Frustrated by the late notification, we called the "lead teacher's" cell phone since the school's phone was still not working. She explained our son's "unsafe" behavior during lunch, and mentioned that he had climbed into the sink when another teacher turned her back to assist a student with pick up. We requested video evidence or documentation, but none was provided at the time. During pick-up, my partner met with the two teachers and the director, who showed him a video of our son in the sink while repeatedly telling him, "It's not a bathtub, right?" We continued to ask for more information, but they kept repeating the same story. When we got home we called River Oak to set up a meeting for the next morning. The Director, who was not present during pick-up, answered and mentioned that their phone was still not working. However, less than 10 minutes later, the other director called and informed us that she had reviewed the tape and saw a teacher putting our child in the bathroom after dragging him on the floor. That night, we contacted the Department of Children and Families (DCF) and filed a complaint of neglect. In conclusion, our experience with this daycare has been incredibly concerning and alarming, prompting us to take immediate action to ensure our child's safety and well-being.

We've been here since August 2011. My oldest daughter loves her teachers, all the activities, art,…read morereading and outside play time she gets. My toddler loves her teachers, being outdoors and singing songs. The staff is knowledgeable, caring and (for the most part) long term employees. My girls have the same few teachers day in and day out and the schedule stays the same with teacher(s) every AM and the same in the PM. I love the consistency of knowing who is with my girls every day. I also love all the creativity in activities, themes and lessons that are provided for the older kids! In the evening when I pick up my toddler all toys that have been "mouthed" by the kids are air drying on the counter after being cleaned. The facility is owned and run by two sisters (Palmira and Maria) who are on site every day. They split they day so one of them is there from open until close. I appreciate having the ability to ask a quick question or give an update directly to the owners for things like health care, forms, etc. They spend the summer months going through their supplies, games, puzzles and the facility while the enrollment is lower due to summer vacations and eliminate anything that might be missing pieces or damaged, replace and repair whatever can be that they haven't caught along the way and doing the minor repairs and upkeep necessary to keep any facility of this kind looking clean. This was appeal ling to me while I was visiting the site in the summer of 2011. They also have plans to expand a covered porch area for the younger kids to be able to get some fresh air even when there's snow on the ground. I also like that they are involved in the scholastic book club ordering for the older children and St. Judes Trike-a-thon and the MDA Hop-A-thon. It's made sharing lessons of charity, caring for others, and "paying it forward" staple conversation in our house. I have experiences with 4 different daycares thanks to changes in our circumstances (family expanded, job requirements, etc). and I'm extremely happy with this choice. I just wish they were closer to my home! The one drawback and that may be because of last years unusual wet season - there are a lot of mosquitoes and my oldest is a magnet! This year we'll be using a skin-so-soft sunscreen combo to try to prevent bug bites. Hopefully with the dryer winter this won't be an issue. FYI Parents provide as appropriate: Sleeping materials (sheet and blanket and lovey) All meals and snacks sunscreen (must apply at home in the AM, center reapplies later in the day) change of clothes diapers, wipes, diaper cream/powder bibs

From the owner: Specializing in: - Day Care Centers & Nurseries…read more- Educational Services - Nursery Schools - Preschools & Kindergarten - Child Care - Schools

This place is excellent! My kids have been going here for a long time now and all of the staff is…read moregreat! My kids learn so much from them! Very welcoming when you walk through the door! Couldn't ask for any better child care thank you!

All 3 of our children attended St James Preschool. The teachers were really warm and creative and…read morechild's work as play idea is really nurtured. A great outdoor play area and lots of space for imaginative play. Low student to teacher ratios. Highly recommend!

I just called to find out information. She was so Unprofessional. On top of that, I found out she…read morewas the director. She acted as if I was a bother calling to find out information on the day care. Nasty attitude!!!!! I would not be recommending this place! Plenty of other day cares around that are better. Bye!

From the owner: Sine 1972. The Early…read moreLearning Center of Woodbury (ELC), on Bear Hill Road, was founded in 1972 by Kathleen G. Cosgriff. Located on two spacious acres, the school is housed in a former barn, which has been transformed into a warm, creative, open environment for children.

my two-year-old is in the toddler program here. Miss Rosa is amazing!!!!. They are constantly doing…read morefun activities with the kids. Taking them outside to play. I get artwork back every day. A clean safe learning environment. affordable tuition. A truly wonderful day care.

Wonderful day care/preschool. The experienced teachers provide high quality teaching and learning…read more My son, who just completed the pre-k 4 program, is more than prepared for kindergarten. Most importantly, my two kids love "school" and look forward to attending.