I brought my daughter's MacBook in and it had a virus and now it's like brand new. We are really grateful we didn't have to buy a new computer! He was very upfront and a great price. Free frozen yogurt included! read more

Very sincere and honest guy. Always steers me in the right direction. He looks out for his community even if it doesn't directly contribute to his business. He has always fixed my laptop issues! read more

Ed has been my go-to for computer care since 2014 when my MacBook flatlined without warning. Ed was able to resurrect it and it's still going strong today. Since then, he has been the only person I call for computer care whether it's my personal devices or computers at work. He seems to approach his work with a commitment to positive long term relationships with his customers. He not only gets things running smoothly, he gives honest advice that is cost-efficient and suited to the needs of the customer. Additionally, he has a desire to help customers have a better relationship with their computers by helping them increase their understanding. He is endlessly patient with my (there are no dumb) questions, explains things, draws diagrams for my visually minded brain, and he does this with genuine respect. I deeply appreciate the time he spends making it less complicated than it seemed to be. It is rare to find someone who cares deeply about what they do and how they do it. I highly recommend giving Ed a call- he will fix it and explain it. And if you have been driven nearly mad by computers not yet having evolved to what they should be (easy, intuitive, friendly, smart), Ed will remind you: Computers Are Dumb...Not You. read more

My laptop crashed and I found CADNY in Arcata. Ed, the owner, met with me and we discussed the problem and he explained to me what he would do to fix it. He made sure that I understood the problem and took the time to explain it in layman's terms to me. When I got my laptop back it was amazing how well it ran. Ed is very knowledgeable, pleasant to deal with, and his prices are very reasonable. I couldn't be more pleased and cannot praise him enough. I have no hesitation in recommending him for your computer needs. read more

I had an old Macbook I was considering revitalizing and wanted some advice on whether it would be worth spending money on. I looked around online for a good place to go and found two places in town. CADNY had great reviews on here as well as google so I decided to go with them. Ed is the owner and met with me despite the short notice (he usually only does appointments). I found him to be friendly and knowledgeable. He gave me a free estimate on what it would cost to fix up my Mac. He told me my Mac was useable if I replaced the battery and pointed out it would run slow due to it's age (something I had noticed). The computer would need replacing after a year or two though because the OS would become unsupported by Apple. He quoted me $75-100 for a new battery and power cord (my power cord had died long ago). Great price IMO! His advice was straight forward and his dogs he had in his office were super sweet. Overall, I really liked his service and would recommend anyone go to him. He's honest, nice, and fair. read more

Ed is awesome. He's straight to the point and may come off as a bit gruff but he wants to avoid confusion and make sure everybody's expectations are met. I am pretty tech-savvy and pretty much diagnosed it myself but wanted somebody to confirm that it was a logic board issue. Simply Mac wanted $50 just to look at my MacBook Pro, despite the fact that I had the logic board replaced once already, and Ed looked at it for free. He was honest and even gave me some money-saving advice when he could have easily made decent money off of me. Hopefully I will not have the occasion to use his services again but if I do have any hardware failures (or the money to not deal with it myself), I will most definitely go back to CADNY. read more

My Macbook Pro's screen stopped working and after getting multiple estimates, CADNY had the cheapest repair AND best reviews. We had a quick and easy consultation and I picked up my fixed laptop THE NEXT DAY! Before assuming I needed a complete screen replacement (as other repair shops did), he made sure to check other possible solutions to my screen issue. He found the problem the only charged me his minimum labor fee. He was professional, respectful, and a friendly guy. I've got no complaints :) read more

Super fast, super honest, super knowledgable. 10/10 would take my computer here again. Also the frozen yogurt place that he shares a building with is basically irresistible. read more

We've gone to Ed with CADNY Computer Services for many years now for all of our business and personal computer needs. When I contacted Ed recently regarding a cracked screen on a relatively new laptop, he was able to fix it in a short amount of time at a reasonable price. Ed routinely provides us with an estimated cost summary for each repair and communicates if there will be delays. Ed is our go-to guy for computer repair in my family. Thanks, Ed, for providing our community with such great service. I appreciate it! read more

Ed knows what he's talking about. He's helpful, friendly, and an all around good guy. He fixed my laptop for a good fee and gave me info about how to keep my lappy healthy and running. read more

Ed troubleshooted two perplexing computer related problems at my home office systematically and quickly. His service is highly recommended!

Was having issues with my MacBook Pro's HD. Made an appointment to meet with Ed, the Owner. Very knowledgable and polite. He said he would check it out and call me with the diagnosis and quote. When he called, he said it would be ready in a week and gave me the quote. Not only was it available two days early, but the price was lower than his quote. Since when does that happen in today's world??? A very pleasant experience. Should we have more computer issues in the future, we will be coming back to Ed. We would strongly recommend using CADNY Computer Repair! read more

At Ed's suggestion I bought a refurbished Dell laptop with a next day 3 year warranty. One year out I experienced trouble and contacted Ed. He looked at the computer and told me that I needed to contact and deal with Dell myself, refused to give me any support. When I expressed my dismay (in a polite way)about the fact that the computer had problems and he was unwilling to lend a hand, he actually behaved in a very unprofessional way and yelled at me, saying that "he did not want to hear my shit". This is a small town, I have lived here for 20 years now and I will advise everyone to go elsewhere! Bad business practices!! Eugene S. Albin, Arcata, CA read more

Honest and fair pricing, he definitely has the customers in mind, he texted back fast to schedule me in. He's appointment only and is located inside Redwood Yogurt. Thanks Ed for getting my battery repaired so fast. read more

My Mac was slowly getting ill and then finally would not start up. I took it to Ed at CADNY and within seconds of merely listening to my computer he knew exactly what was wrong. He quoted me a very fare price (much better than other places in town) and within a week it was up and running. He was very friendly, professional, and delivered everything and more. I had a couple of questions afterwards and he was quick to respond with exactly what I needed. For computer repairs, I will never go anywhere else. read more

My external hard drive died and I took it here. If you want an honest and helpful expert, Ed is your guy!!

I've just moved to Arcata and our iMac broke down unexpectedly. Since I didn't know much about the area, searching for a reliable repair service seems impossible especially during COVID. Most people posted for repair services are mainly for laptops or someone working out of a garage or spare room in the house. I wanted a legit repair shop that stands behind their work. Ed met that requirement, legit with a business, has a shop and company car. When I brought the iMac to him, he listened carefully to my non-techie description of what the problem is, then described in a technical way what the problem could be, patiently until I totally understood him. He gave me a very realistic estimated time and cost. After the diagnosis he provided me several repair options to consider. He helped me make the best decision (the cheaper one) based on my budget and lifetime of the iMac, not his pocket book. The repair was speedy with no miscommunications between us at all. After getting it back and booted it up, it worked exactly the way he described. Ed is very detailed, he makes sure he understands the problem even from a non technical person, before going ahead, and makes sure I understand him in return. He adheres to a strict working schedule and respects customer's time. He pays a great deal of attention to practice good sanitation during COVID which I appreciate. He exceeded my exception. I am thankful for his work, if need be I will come back again. read more

I am ecstatic about CADND. My laptop harddrive was completely damaged and he was able to retrieve my important documents. I highly recommend his service. He is honest and fair. Also he will work on both PC and MAC. He is my computer guy from now on!! read more

Works on PC and Mac. You won't find a more knowledgeable guy than Ed. He's helpful, and promptly returns calls. I wouldn't go anywhere else as long as I can call CADNY. Even the name is good: Computer are Dumb, Not You! read more

BEST COMPUTER REPAIR IN ARCATA. Ed will save your old computer if it's savable. He just replaced the monitor on my laptop. I was really afraid that I would have to buy a new computer. He ordered a new LCD screen and installed it. The charge was only $200 certainly cheaper than replacing the laptop. He has done work on my desk top as well. He will come to your house if need be. He always gives you good advice, too. TRUST CADNY FOR YOUR COMPUTER SERVICES. read more

We have several desktop computers and laptops and have tried all the big names inn town and have been very disappointed. Ed was the last one left to us so we decided to give him a try and when one of our desktops needed attention. Ed took our desktop, did some trouble shooting and thought we had taken care of the problem. We paid a reasonable price for the repairs. Unfortunately the problem that we experienced returned. Ed took it back, rediagnosed the problem and sold us the necessary parts at his cost. With no extra labor. This was extremely fair. the problem seems to be taken care of and we think we have found our honest and competent repair guy from here on out. thank you Ed read more

If you need the services of a home computer/home electronics professional, Ed's your man. You gotta problem? Ed will handle it promptly for a very reasonable fee. He'll answer your questions too. read more

Ed is polite and professional. He is an expert that does great work, is up front about costs, and is fair in his pricing for both labor and parts. He is also quick and thorough. I would unconditionally recommend CADNY to anyone in the Humboldt Area. read more

Fast. very nice. communicated very well. Didn't charge for diagnosis! I wouldn't go anywhere else with computer issues.