My second favorite gelato in all of Italy!! This is the real deal, and its absolutely delicious…read more Its open late and everyone who works there is so sweet. Its right across from the duomo so its very charming inside as well. I had the bergamot and lavender flavors and they were spectacular. They were so tasty but perfectly light as well. A must try!

I made it my mission to eat as much gelato as possible during my most recent trip and this spot was…read moreby far my favorite. There was a very long line and it's quite small inside. It's become somewhat of a tourist trap from all the insta influencers. Reasonable prices. Two scoops for a the small. €3.20 Pistachio and Nocciola Fresh good flavor. Whole pistachios in the gelato. No bright colors which means it tends to be more natural flavoring.

Hands down the best pistachio gelato I had in Italy. Nowhere else came close! Really creamy gelato…read moreand the perfect balance of flavours. The line wasn't bad when we went but I've heard it can get busy.

This gelateria is located on a quaint street in Florence. Not super busy, except when other people…read moresee folks in the store they start flooding in. They had delicious unique flavors like the Dubai chocolate and the creamy pistachio ricotta, family liked it so much they wanted it twice in our three days in Florence (we wanted to try a bunch of different gelato spots). We enjoyed the Nutella, Stracciatella, and cookies n cream flavors. Staff were very friendly. Small size was adequate as they overfill it well, although of course larger size in gelato speak is always better.

I got very lucky and there was a very short line when I visited (around 5pm on a thursday). They…read moreclose around 6 so that is maybe why there was no one. If the espresso bar side is closed, you can go to the gelato side and they have the pistachio and orignal there as well. The full menu is only available at the espresso bar. I ordered the hazelnut and it was delicious. I still dream of this affogato. Smooth, rich, perfect mix of sweetness and bitterness. I do think this is worth a stop if you are in Florence.

I heard about Vivoli from a couple of tourists whom I was standing in line with at one of…read moreFlorence's historical sites. I later saw a video about the same spot on Instagram. The seed was planted, so I made it a point to check out Vivoli when I was in the Saint Croce neighborhood. There appeared to be 3 queues at Vivoli: one for the cafe/bistro, one for the gelateria, and one specifically for affogato. I think it was possible to get the affogato from the first queue, but I stood in the affogato only line just to make sure. The queue moved pretty quickly. I probably waited around 15-20 minutes to place my order, which I did on a self-serve automated kiosk. I gave my ticket/receipt to a barista after paying, and then she started working on my drink right away. The process of making the affogato was very fast, and it was fun to watch. I noticed that unlike a regular affogato back in the USA, which is typically one big gelato scoop, Vivoli fills half a cappucino sized cup with gelato and then adds scoops around the edges to form a square shape. I got pistachio, so the gelato gets dipped into chopped pistachio bits. (The pistachio bits did add a nice texture.) Lastly, fresh espresso was poured in. Vivoli had a counter that could fit about 3-4 standing persons. Other than that, there's no where to sit inside the affogato storefront. Mostly everyone else tried to find a spot outside to enjoy their affogato. Although I did enjoy my affogato, I didn't find it particularly different than one I've tried back at home. It was just the prettiest.

Definitely one of the best gelato's I've ever had and believe me I've had more than my fair share…read moreall over Italy in Europe. The nocciola was fantastic and had whole hazelnuts in it as a little surprise so good! They also make all their codes in the shop at an extra treat.

My favorite gelato in Florence ! Natural ingredients and seasonal flavors. The line moves quickly…read moreif there is one !

so delicious would definitely get gelato from here again !…read morethe employees where very nice and fast! also, the shop is very cute !

Such a fun and unique concept!! This store itself is enough reason to come! It's super cute and has…read morelots of seating! Being an avid lover of froyo I was super excited to try this gelato froyo place and was not disappointed! Their toppings and amazing flavors made this place like an Italian Yogurtland but 100x better!

Best authentic gelato in Florence! Salted caramel and Stracciatella are my favorite. Even the cone…read morewas light and not over sweet. Simply the best I tried gelato in Pisa, Lucca and Milan and couldn't find a better spot than Grom

Grom was cited as one of the top spots to get gelato in Firenze, so of course we had to check it…read moreout; I made it my intention to grab gelato as much as I could while in the city, so after dinner we decided to stop by here before turning in for the night. Like most other gelaterias we visited, Grom isn't a large space. Walking in we were immediately greeted by the cooler, and besides that there isn't much standing room. The typical flavors were there, and I decided to order the smallest size cup which optioned me two varieties; after some deliberation I went with the stracciatella and the cream. Both gelati were good - I don't tend to go too much off the beaten path with flavors and these stacked up well against the same flavors I've tried in other gelaterias. Service good - efficient and before I knew it we were out the door. Overall, worth a stop if you're in the area - the gelato is good quality with just the right amount of flavor and sweetness.

Our first gelato in Florence. did NOt disappoint! Had…read moredinner at ZaZa but saved room for gelato. Guy working behind the counter was not friendly. Almost rude. Super annoyed that we had to ask what the flavors were. WellX when the tags are all in Italian.... Having said that, they have some amazing unique recipes. The matcha was legit. Nothing artificial about it. My foodie teen said the ambrosia was "so complicated with its layering of flavors". (Had to ask this one too, Yogurt honey and cinammon, I think this is when he started getting annoyed with me!) you really get the cinnamon at the end, but in a good way. Dulcet de leche, cream and caffe also on point Would happily return if homey ain't working lol

Delicious! A wide variety of flavors. A small, setup outside…read morewhere you could enjoy your gelato and people watch.

Food: Gelato was really good! It was the first gelato we had in Florence, and I knew it wouldn't be…read moremy last. Service: They are really fast! Ambiance: Small gelateria on a busy street.

Gelato was good but nothing too crazy. They have a variety of flavors. We just got it because it…read morewas closeby to where we were at. It was very fast service.

Top notch REAL gelato. I got the mint and pistachio and…read morethey were divine! Worth seeking our special gelaterias then going to random places!

This was pretty good, I had a kick of the cheesecake and coffee and those were good too so probably…read morepretty consistently good all around.

Stopped by for some dessert after dinner at around 9:30 PM on a Thursday. The fior di latte flavor…read moreI wanted was sold out so I ended up getting cherry vanilla and black sesame. The cherry was just okay but I really enjoyed the black sesame. Hubby had pistachio and a strawberry cheesecake, and I liked the pistachio. There aren't many flavors to choose from, which is one of the signs of a good gelato place. While the gelato itself was good, the flavors didn't really appeal to me so I kind of just settled on those two. So if you want to try the flor di latte, seems you need to go way earlier than I did.

I tried 4 popular gelato "Artigianale" places in Florence and this was my favourite. Excellent…read morequality, texture, and very robust flavours. The pistachio in particular was amazing. Guy owner behind the counter was super friendly too. Tiny takeout gelato counter that really delivers. Nice clean little shop. Come here. Beware the loads of tourist trap places everywhere selling you generic stuff. This place is the real deal.