AWFUL. Bunch of ego maniac drs. I saw 4 drs and 1 PA. 18+ months of pain and mobility problems…read morebefore I left. Bunch of jerks. I now finally had tests that show A LOT OF Functional issues. Effusions tendonosis. meniscus protrusion. The left knee. They did. Is makeing a tearing sound and they don't even care.

Happy to get an appt w/Dr RamPrasad…read more Very happy with the care . The medical assistant was very caring , radiology and the drs... all superb!! Happy to learn of my results so speedily!

Great office, the staff is so friendly and the doctors are caring. They were able to save my tooth!…read moreHighly recommend.

For reasons unknown, MBO NEVER answers their phone. A recording claims "Your call is very…read moreimportant to us . . ." but that's clearly a lie. If you know the person you need to talk to, you can, with difficulty, reach their phone, and of course they won't answer either. So leave a voicemail, and I wish you the very best of luck. Generally, I don't get any response until I leave the third or fourth (increasingly irritated) voicemail. Example 1: I was in more pain than I had expected, and I called my doctor for some oxycodone, which he had offered previously. I had expected a call-back. Didn't happen. I had expected my pharmacy to fill the prescription within a day. Didn't happen, because THEY NEVER GOT THE ORDER! It took SIX DAYS and FOUR VOICEMAILS before the order was filled. Full disclosure: there was a weekend and a holiday intervening, but if MBO had reacted on the day I called, that wouldn't have been a factor. Example 2: I called to schedule surgery, asking for a particular week. (Per usual, no one answered the phone, and I had to leave a voicemail.) As it turned out, scheduling for that week wasn't available yet; it was too far in the future. Did I get a call-back, explaining the situation? Nope. All I got was ignored. So, not realizing the problem, I called again, and had to leave another voicemail. [wait . . . wait . . . wait . . . ] No call-back; I had been ignored again. Once more I called, and, uh . . . expressed my frustration. This time, I got a return call, and I had the common courtesy to answer my phone. [MBO, take note: actually answering a phone call is considered a GOOD thing.] The conversation did not go smoothly. If I had only gotten a return call after my very first voicemail, explaining that I was calling too early, all the ensuing mess would not have occurred. On the other hand, the actual medical care has been fine. The problem is entirely with the support staff, who seem to view patients as an intrusion into their very busy workday, to be ignored if possible, and barely tolerated otherwise.

I wish I could give zero stars. This place has been extremely disappointing…read more Waiting 30 minutes to an hour in the lobby seems to be the norm here, which is frustrating enough--but then you only see the doctor for about 5 minutes. Despite that, the billing reflects much longer visit times, resulting in extremely high charges for what feels like minimal care. I've seen three different doctors here, hoping for better results, but my condition has not improved at all. It feels like a revolving door with no real solutions. Overall, the experience has been frustrating, expensive, and ineffective. I would not recommend this practice to anyone looking for attentive or meaningful care.

I hope the surgeons at Rothman are more skilled and knowledgeable than the telephone scheduling…read morepersonnel. It took two days and over two hours to schedule a simple telephone appointment with the doctor. In this regard, Rothman is as bad or worse than all the customer service call centers of pathetic corporations such as Comcast, Verizon, IRS, etc. TOTAL FAILURE. Has me beginning to rethink using the Rothman surgeon. Disgraceful.

It is absolutely impossible to make or change an appointment by calling the 800 number using my…read morecellphone. There is no way to speak to a live person & that is the only phone number given. The offices are clean and I am happy with my doctor. but now I will have to go in person to the office to change my appointments even after receiving Rothman's text with the link. It is very frustrating and annoying

Just got home from a full hip replacement today. Surgery was yesterday. I was blown away by how…read morewonderful every single person was that helped me along the way, from the men at the front desk to the doctors and nurses! The care was top notch that's for sure! When I met Dr. Purtill for my initial visit a few weeks ago I had a good feeling the minute he walked into the room. He has a great energy and wanted to help me to get back to a better life without the hip pain I have endured for over ten years. So glad I decided to go with Rothman!

I've been seeing Dr Salvage for several years now for various pain management needs and he truly is…read morethe best. He's professional, quick and extremely efficient but always takes the time to answer my question or address any needs or concerns. And all of the above can be said for his PA Rachel Stein also. She's great as well.

Dr Purewal and staff do their best to find the root of the pain and treat that problem. It's been…read morehard work on my part but so well worth it. The one person who was rude and thought she was more important than the doctor treated me badly because I didn't have change or a credit card. I never saw her again and all other staff have been great caring and very professional. I would highly recommend if you have been dealing with pain as long as I have.

I go for an evaluation and then a follow up appointment. At the follow up they give me some…read moreexercises to do at home (fine). They recommend 24 treatments of spinal decompression therapy (ok). Then the front desk lady comes back and says it's not covered by your insurance and is a cost of around $2,375 or I can pay $1,790 or something like that up front or $99 per treatment or I can use care credit. Well that is not an option because my care credit is maxed out at this time. Vet bills, my dental implant etc. I leave the office because I said I have to think about it. I get a text about an hour later Hi, Richard I wanted to check in on to see if you have any questions after your first adjustment. I didn't get an adjustment. My day is not going well. I probably won't be back.

This place is a hidden gem. I've been coming here for about a month now for a lower back injury and…read moreI've been feeling so much better. Dr. Utuk is amazing and gives a lot of great info on stretches self care you can do at home. She took some x-rays and went over them with me to explain what was going on. Everyone in the office is great. They're so nice and personable. The girls in the therapy room are gentle and efficient. The office is clean, organized and beautiful. I also love that they are 5 mins from my house keep up the great work!

Dear Dr. Lee, You have my undying gratitude. You truly…read morechanged my life. I would have been wheelchair bound were it not for you. Four years ago you performed laminectomies and fusion of L3, 4 & 5. Prior to the surgery I could not walk 100 steps without terrible pain. My world was pretty small and getting smaller. Today, thanks ONLY to you, I am a fully functioning, active, spine-pain free joyful gypsy! Spine surgery is no joke, but your surgical skill, as well as your confidence and wonderful bedside manner made the experience as pleasant as possible. This "love" letter would not be complete without a sincere, heartfelt thank you to your PA (at the time) Corinna. Her kindness and dedication is rare. My surgery took place in late December, causing my post op recovery to fall on New Year's Eve and New Year's Day. Corinna was ALWAYS available, pleasant, caring and professional. While others might have been out partying, Corinna was there for me, caring and so kind. Both you and she are blessings to anyone fortunate enough to cross your paths. I wish you both only life's best. Most sincerely, Frances V.

Dr. Lee phenomenal. Extremely tremendous bedside manner. Remitly surgeon. We travel two hours for…read morehis quality of care thank you Dr. Lee.

What happened to all the NEGATIVE reviews regarding Dr. Ranelle??? When I posted this review in…read moreJanuary of 2023, there were MANY negative reviews. After many years of going to pain management for neck pain, I felt it was time to see an orthopedic surgeon. I thought I had made an appointment to see Dr. Sutton, but a Dr. Ranelle came into the room instead. This guy is a trip. He made a grand entrance, spouting comical remarks that fell flat and awkward. He asked me a few QUICK questions I felt he already knew the answers to. I didn't get a chance to tell him of my neck history because this guy already had an agenda. That agenda was to push GABAPENTIN and physical therapy. I informed him that I would not be taking gabapentin due to its side effects - some quite serious - and if he asked the right questions, he would have found out that I am not a good candidate for that drug. And if I was going to take gabapentin I would have stayed with Pain Management. Mr. Wanna-be-the-next-Eddy Murphy did not like my response and went into a spiel of condescending and intimidating remarks that bordered bullying, going into a rant about how "he doesn't know ANYONE who wouldn't take gabapentin," while shaking his head and alluding to me being strange as he continued. I felt like I was in the twilight zone and just wanted out. He also kept telling me to "trust him." Look, if a patient doesn't want to take a certain drug, ACCEPT IT. I left disappointed. I was hoping that this doctor would be the one that would talk to me, give me options, and let ME decide what treatment is best for me. I do want to point out that the staff people were very nice and professional. I will not be returning to this office.

Doctor Robert G. Ranelle is awesome! His sense of humor makes me feel like I'm not just another…read morepatient here... I am family. Everyone here is professional and very welcoming. To receive this kind of customer service, during this hardship time, really makes a difference. I've always been in and out during every single visit. That's a plus. Thank you, Thank you, Thank you Dr. Ranelle and team! You're all amazing human beings.