Excellent service from start to finish in water heater installation. I received a prompt response…read moreto my quote request, and he was even available for same-day service. He arrived fully equipped and completed the job efficiently. Both were very professional and worked quickly. I will definitely contact this pro for future projects--my family and I are extremely pleased with their work. In addition, the quote was the best verses other companies.

Josh installed a Kitchen faucet and replaced both supply lines at my home in Broadmoor subdivision…read morein baton rouge. He did very good work, quickly, done right the 1st time, with no problems after 2 months. Also he did this at a reasonable price. Dave S.

Called and made an appointment. I was told an arrival window of 12-4p but would receive a phone…read morecall prior. Around 8a I received a call and asked if they could send the plumber. I said sure and two plumbers arrived approximately 15 minutes later. Upon first diagnosis, I was told this was out of their scope of work and I could be put in contact with someone else outside of American Plumbing. Then, I was asked for the $65 service fee. Please note that there is a 3% credit card fee that they do not tell you about when you schedule the service. They also accept cash and check. Luckily, I had a check. After the plumber went to his truck and spoke to his supervisor on the phone, I was informed that his supervisor instructed him to perform a drainage check. However, he did not have the correct tool so he left and returned. The drainage check cost $225 and turned up nothing. Again, I was informed that the scope of work is out of their wheelhouse (even though I explained the expected issue over the phone). The plumbers themselves (although seems as though one was just a shadowing apprentice) were nice and tried to find the issue. The company though, should be clearer about payment terms and using the information from the client and plumber onsite to determine if services can be rendered and not continue to perform work just for the money. Honestly, I would not use this company again, but am not discouraging others from giving them a try.

My issues with American Plumbing are still unresolved. After finally figuring out it was the water…read moreheater all along, Terry is now trying to charge me another $1250 for labor to install the replacement heater. The same cost as the heater itself, which is being replaced for free under warranty. Additionally, Terry refused to do any further work until I removed this review. Which isn't going to happen. DO NOT WASTE YOUR MONEY AND TIME WITH THIS COMPANY. DO YOURSELF A FAVOR, FIND A BETTER PLUMBER.

Plumber done a great job.. on time and finished in a timely manner…read more. only thing we didn't like the price was a little high..

This team has done work for me a couple of times. They stand behind what they do and are a friendly…read morebunch to work with. This company is my "go to" for plumbing needs.

Called them for faucet on shower, kept running hot water ! Had called a couple of other companies &…read moretold would be a week before they could do anything. Explained , due to handicaps that wasn't acceptable, needed it sooner. Zachary Plumbing came out early next morning but needed a part, not in stock. Repairman fixed temporary, came back in couple of days & repaired it. Great service, repairman very professional & I was very pleased with fast, great service and will definitely call them again in future. Highly recommend !

Doug and his team were professional, courteous and attentive to every detail throughout our new…read morehome construction. Doug helped guide us on each step of the plumbing process. We definitely recommend Bennett Plumbing for all your plumbing needs.

I guess I gave up too quickly? As mentioned in my original review, I tried to contact you for…read moreseveral days, several weeks and even several months but you simply wouldn't respond. You ran and hid. I guess I should have tried for several years as here you are almost 5 years later finally responding! Everything that I said in my review was 100% accurate, but I'm certain you remember perfectly the conversations we had 5 years ago, right? Luckily for me, the next plumber I hired had the knowledge and skills to fix the damage you caused so everything is working once again. Oh, one more thing, you have another negative review on Angie's List where another customer gave you an "F" rating and your response to them was simply "So sorry to hear that." That's your response? Just one bad review in 23 years, huh? I guess you will say that they are not being honest either, right?

Joe responded very quickly to my request to install a faucet and in-line water filter. He gave a…read moreheadsup when he was on his way and while he was a smidge late due to traffic, he was polite, kind and professional. He installed a water filter, a faucet, and even went above and beyond to ensure my dishwasher line was working correctly when we mentioned it was giving us trouble. As a Baton Rouge area local, he seems to really value high quality work and checked multiple times to make sure nothing leaked, including sticking around for the dishwasher to drain to make sure that was good too! He left everything as clean (or cleaner) than it was when he arrived. He did a great job and we will be sure to call him in the future! THANK YOU JOE!

Quick and easy fix. There was a leak my the ceiling they arrived quickly fixed the issue.read more

I wish I could give less than 1 star, honestly. Our water heater didn't get fixed until weeks…read moreafter they initially came out. They would schedule a time to come out, I would stay home from work, then they would call and make up a phony excuse as to why they were late or weren't coming. This happened several times. Only used this company bc it was through the home warranty, and have made a request to take them off their list. DO NOT let these plumbers waste your time and/or money.

Very Professional , explained everything. they came out quickly and worked hard. So respectful and…read morekind. they gave me tips and showed me how to maintain good plumbing. Very reasonable prices. I will use them again. I am so thankful for finding them. Very enpressive!

I called at the suggestion of my contractor. I called Tuesday and was able to get an appt for…read moreFriday at 8am. For a busted cast iron flange for the commode. I was a little disappointed having to wait 2 days, but se la vie. The plumber arrived a little early after calling to check if it was OK. He walked up to the door with all the tools and supplies in tow. He introduced himself and helper and immediately got to work. 15-20mins later I'm writing a check and he's packing up. The plumber, Robert's professionalism was fantastic.

Essentially overcharged for parts from home depot left my house full of mud and grease and damage…read moreitem. the company would not respond to my complaints would not use they will not help with issues