I have been coming to Mr. Car Wash for a long time and the menu options are pretty clearly posted,…read moreordinarily, but today as I was paying, the manager interrupted the transaction, told the cashier to charge me for "oversize," and then walked away without an explanation. It left the poor cashier having to explain why or the price I paid was more than expected. Evidently, it was a decision just made today with a hardly-visible sticker at the bottom of the sign at the entrance. I suggest that management post the new prices clearly, and be clear about what "oversize" means. A Toyota Sienna minivan? Isn't that a normal car? Normally good service and quality, though.

They closed up without notifying any customers!!! was charged for Sept. windows are boarded up and…read moreno notifications on door. I hope they dont charge me for next month. was always a great place but this is shady!!

Great Customer Service Ray was very helpful and friendly. A+ would definitely recommendread more

The plan is worth it. Quick and easy access. The refill the…read morebuckets with fresh towel frequently.

I am extremely disappointed with my experience at Vista Palms Car Wash. During a previous visit, I…read morepaid for a car wash but my vehicle was still noticeably dirty when it was finished. Because I was unhappy with the quality of service, I left an honest Yelp review reflecting my experience. Recently, I decided to give them another chance because of how convenient their location is. Instead of welcoming me back as a customer, the attendant informed me that they wanted to refuse service because of the Yelp review I had written. I found this completely unprofessional. Reviews exist so customers can share their experiences--both positive and negative. Rather than addressing my concerns or trying to improve my experience, I felt like I was being punished for providing honest feedback after paying for a service that did not meet expectations. The manager involved was Nelson. I believe businesses should value customer feedback and use it as an opportunity to improve, not turn customers away for expressing dissatisfaction. Unfortunately, this experience has left me with an even worse impression than my original visit.

Cost wayyyy toooo much!…read more Great service and overall good job cleaning my suv but it just costs way too much. The Econo wash for a small suv is $28.99 +tax +tip. I didn't want to pay $10 for a la cart tire dressing so I got the "value" wash for $31.99 +tax+tip (~ $38). The tire dressing was a pretty cheap product. It's not even 24 hours and it doesn't look like barely anything was put on them. They also forgot to put the air freshener I asked for. It's a very clean and organized place but nothing like it was 10-15 years ago. The prices were a third of what they are now and the entire lot and detail booths were filled with cars. I couldn't justify coming back for a regular car wash that costs close to $40. I can get an unlimited monthly Soapy Joes pass for less and drag my lazy butt out the car to dry it myself.

Poor quality. Won't be back. They missed so much. I'd rather just clean my car myself.read more

Save your money, they do a quick sloppy job. They have 4-5 guys to dry, clean and vacuum the car…read moreand they do a sloppy job. Just realizing how much they missed and it's frustrating because they charge for a deluxe wash what the chain car wash charge for a monthly membership.

Roger did an incredible job detailing my car! I went with the gold package and was shocked by the…read moretransformation of how clean the car became, especially the interior. Very convenient and professional- highly recommended!

I have used these guys for the first time and im very happy. My car was not cleaned in 2 years so…read moreit was a damn mess. Now it looks like new ! Prices are so reasonable, guy si friendly worked on it for 2 hours! So easy to request service , reliable communication, easy to pay. Will use them again for my wifes car.

Hadn't had a car wash for months, and my car is in need of one…read more Arrived at 8:45 a.m. and there were only eight cars ahead at 8:30 a.m. opening. Did the Hand Wax Express Detail for $64.99. Available discounts for military and seniors. They give you a loyalty card; stamp it every visit that earns you a free wash (regular wash value) on your eighth visit. Smooth process from start to finish. It took an hour for a medium-size car to get waxed. Satisfied with the quick waxed service. Staff were nice and courteous. The bathroom was clean. They had a covered waiting area with 10 chairs. Been coming here for my car and my wife's car if we need a wax or quick wash. Last two (2) car washes, after checking; had to send our car for a second wash since there were spots that weren't cleaned. Recommended if you're looking for a reliable car wash spot. Absolutely coming back.

Paid around 45 bucks for a super clean which was recommend by the employee. I was looking to get a…read moredetail but he suggested it wasn't needed since I didn't need my seats or carpet deep cleaned. Appreciated that since it showed they weren't money hungry. He gave me an approx wait time which I decided to stay and wait for my car. It took about an hour for the whole wash. I was so happy with the outcome!! My car was brand new. I tipped the guy who handed me my keys but I also saw a box where ppl were tipping. Don't know which one was correct so I threw some money in the box as well. Will be back. And they have a loyalty card after a couple visits you get a free 20 dollars wash or credited towards an upgrade.

I found this location after looking for a car wash option in the Eastlake area that is not a mobile…read moredetail. I was exceptionally pleased with the response time via phone. Iker informed me that we could just pull up and that we did. We have gotten our two vehicles washed here since we've purchased them. Located at the rear of the plaza, you can pull up your car sit and wait. There are also food options or a gym nearby if you don't want to sit and wait. Iker and his family run business is a great option if you do not want a mobile detail and are looking for a fast service. The cost to wash only or wash detail both my sedan and SUV is reasonable as well.

Splash detail at Eastlake provides exceptional service and very kind family running the business…read more Their car wash is very nicely done! Thank you Irker and family! You guys left my truck looking beautiful!

My husband and I have been coming here for the past 6 years to get our cars washed. The staff is…read morefriendly and do a good job. You can wait at the food mart in the shell gas station while your car is getting washed or head over to the target or other stores in the same parking lot. You can do a single purchase or purchase a pack of washes. Good value for a local area here in Eastlake.

I went there for the first time recently with my truck. I was approached by a very "big" guy who…read morebasically told me right away that I should go for this one deal that was $599 to make the truck paint "more sparkly". I told him $599 or $59.99?? and he said no $599. I was shocked. I said "no that's not what I came here for - I just want a simple wash and vacuum and wipe down the inside". He said "OK $499" then he went down to $299 and then it was $199. He was totally trying to take advantage of me because I'm a woman and I had never been there before. I said "Ok I'm leaving. I just wanted to get a simple wash for like 30 or 40 bucks". So he says ok and flips his little paper over and reluctantly shows me the cheaper deals where it's in the $30-60's. So I ended up getting a $60 wash so that they would wipe down the inside because he said that they don't wipe the inside down for the $30 or $40 prices. I ended up waiting over an hour which was weird since there was only two other cars being done at the time. They did a nice job on the truck, but I hated being talked to by him as if I was a dumb girl and tried to get taken for. I will never go back. Beware that they will try to overcharge you and don't let them talk you into paying for their ridiculous packages.