I have been coming to Mr. Car Wash for a long time and the menu options are pretty clearly posted, ordinarily, but today as I was paying, the manager interrupted the transaction, told the cashier to charge me for "oversize," and then walked away without an explanation. It left the poor cashier having to explain why or the price I paid was more than expected. Evidently, it was a decision just made today with a hardly-visible sticker at the bottom of the sign at the entrance. I suggest that management post the new prices clearly, and be clear about what "oversize" means. A Toyota Sienna minivan? Isn't that a normal car? Normally good service and quality, though. read more

They closed up without notifying any customers!!! was charged for Sept. windows are boarded up and no notifications on door. I hope they dont charge me for next month. was always a great place but this is shady!! read more

I have been coming hear for years! They are always quick and clean everywhere! If your car is really dirty they pressure wash it before to get the extra dirt off. If you're in the area I recommend it. read more

I remember this being a great spot for a car wash, not the case anymore at all. $30 for horrible quality ?! Besides my car at least smelling good with the new car scent, I should've just gone to super stars instead. read more

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I hadnt came here in a while because I'm not from around the area but I remember they used to be really good so I liked coming here last time I came was about a year ago or so. I came in today and they raised the price about $10. It used to be like $15, now it's $26. I wasn't happy about it because there are many places where it's way cheaper but I was already there. The guy charging me was trying to convince me to do a full service with deep vacuum for like $50 or so and I don't know what else but I just wanted a basic wash. Then he asked me which fragrance I wanted I said piña colada. When I was waiting for my car to be washed, the guys doing the drying kept walking by cussing to each other in front of me. Literally in front of the bench I was sitting on. It made me feel really uncomfortable. And then when they were finished I put a tip in the little box and left. I noticed that they didn't even clean this part of my car (pictured) and they didn't even vacuum. For $26 they couldn't do a quick vacuum. Not planning on coming back here it's not how it used to be at all. Now they're charging more to do less and they have vulgar staff. To top it off they didn't even give me the piña colada fragrance. read more

Mr. Car Wash - Still dirty - Car Wash Near Me - Chula Vista, California

First time here and I got a VIP wash which was well worth it ! The car was vacuumed the seats were treated with leather conditioner. The outside looked super nice. It did take over an hour but that's okay they quoted me at more. And there's lots to do around that area while I waited. Everyone there was very friendly ! Overall I enjoyed my experience and will be coming back in the future. read more

Mr. Car Wash - Perfect! - Car Wash Near Me - Chula Vista, California

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They charged me for the monthly membership without telling me they were shutting down

They closed with no notice or information posted. Still charged me the monthly fee three days before I found out.

I love this car wash! For $45 a month you get unlimited car washes. For one deluxe car wash it's $40. Super good deal. Go get your car washed here, habibis! you know it needs one. read more

Always a great experience! Car is impeccably clean and service is quick ! Been coming here 13 years

Friendly staff but had to repeat multiple times not to put in in the car wash tunnel. My car is older so excessive water on the under carriage can cause issues. Went there for a hand car wash and found out they still put it in the machine. Dont know if its a language barrier but hand wash means hand wash. I wish my concerns were taking seriously. I wont be back. read more

The service outstanding! They got my rims looking nice and are also good people. They know how to take car of the vehicle and are efficient.

LAZY, RIP OFF $25 for a car wash and had me waiting outside in the sun and they did not vacuum or wipe down my vehicle !! Just 6 men messing around, my car was already clean it just needed a touch up and they didn't do anything don't come here read more

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This was a 20.00 wash; I waited over 20 minutes for them to finish vacuuming and I was 3rd in line...terrible job inside and out, after I asked them to clean stuff off that I pointed out. The service has declined and this is the LAST time our family brings any vehicle here for a wash. I can get an overpriced, crappy wash, closer to home if I want to waste money! read more

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Wow this has gone downhill so much so they changed owners Prices went up quality went down, I keep hoping they are finding their groove again but every visit leaves me fixing the mess at home which defeats the purpose After pointing out the bugs and mess that is missed on the outside Who has the energy to argue about the inside read more

Mr. Car Wash - Did not even wipe this down - Car Wash Near Me - Chula Vista, California

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They were friendly. I will admit my car was a mess. But I got a VIP seat not because I was on a time crunch. I got my car wash while my daughter was at practice. They finished my car in about 35-40 mins. But if I'm gonna pay extra I expect the basics to be covered. Meaning if you don't over do it on the armor all no big deal. But I do expect the carpet to be cleaned correctly. And the seats. So because of this I give them 3 starts. read more

Mr. Car Wash - Untouched. - Car Wash Near Me - Chula Vista, California

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Never coming here again, paid 18.99 for my car to look the same.... not only that but it wasn't even vacuumed well.... the guys there seem to be lazy because my car was full of stains that could easily be wiped off, I paid for my rims to be shiny and clean but they are worse then how they came in TERRIBLE BUSINESS STAY AWAY Wouldn't even consider this a car wash, next time I'll just save my money and wash it myself read more

Mr. Car Wash - My dirty rims I paid to be clean look the same - Car Wash Near Me - Chula Vista, California

They did a fantastic job on my van. I got the VIP and the car looks fantastic inside and out. Plus they were kind.

employees searched inside the compartments of my car and stole some personal items that where not visible and no need for them to search there since they don't clean those areas. They only have to vacuum and clean the inside not opening the compartment where you have car registration and some other things. If you are taking your car there make sure to leave it empty because their employees will steal from you. no going back again ever and I do not recommend this place at all! zero stars read more

Dont go to this place , waste of money! If there is Zero star i would put that,,, did not clean doors , dashboard , seats ! The guys said its not included in the package, seriously , for the 21.99 platinum i paid for read more

Mr. Car Wash - Car Wash Near Me - Chula Vista, California

The hours posted on Yelp are NOT the correct hours. On Yelp it says they're open until 6PM, so I drive there right after work to get there before they close-- and they're already closed! They say they now close at 5pm, and it's been 5pm since a couple of years ago. Well, then change your hours on Yelp!!! Ugh! For most of us who WORK, it's just not possible to get there before 5pm when we don't even get off work until 5pm! I wish these people would go back to being open until 6pm! Also... I'm really not very happy with the cleaning job here, but it's the closest one to where I live. Every time, when they say the car is done, I inspect it and every time I find stuff they missed and have to point it out and ask them to clean it. Recently, after I left, I found out that they didn't even vacuum the back end. (I had taken everything out of the back end of my SUV specifically so that they could vacuum it.) So I had to go back and tell them; to which they responded that they never automatically vacuum the back end unless they are asked to. WTF? read more

I've been coming to this full service car wash since 1998. They vacuum out the interior, run it through the wash, hand dry, and clean the interior in about 10 minutes. The new monthly unlimited subscription allows me to come as often as needed. My car has never been so clean. read more

THEY WILL STEAL FROM YOU!!! DO NOT COME HERE!!! I had a darth Vader car cup coaster on the left side behind the drivers side that is now gone missing after taking my car there for a car wash. Conveniently it is located on the side where you cannot see what's happening while you wait for them to dry your car. The car coaster had a matching pair on the right side where you can see what's happening while they dry your car and that one is still there. Aside from theft there are still streaks running down your car after the wash. I HAD considered buying a monthly pass but now will be taking my business elsewhere. BEWARE!! read more

Excellent service, the workers were incredibly friendly and attentive. My car looks fantastic, they really did a top-notch job. I highly recommend them, and I'll definitely be returning in the future. read more

I have been coming to Mr. Carwash for several years. I am never disappointed. Love the value, quality and personalize service. Will be coming for many more years. read more

4/8/21 I paid for the platinum package only for them to leave my windows looking the same. It was $21.99 and then when I called to file a complaint to Angel the heavyset cashier she wasn't helpful and rude af. She wasn't helpful at all. Idk about y'all but customer service is important. Angel doesn't have it and there car wash is sucks. Go elsewhere!! read more

Mr. Car Wash - 4/8/21 consumers don't go to this car wash. The heavy set cashier isn't helpful and has nasty attitude. - Car Wash Near Me - Chula Vista, California

I thought that in this car wash they did a better job unfortunately I had to use their services since it was short of time but I was greatly disappointed since the people who work there seem to be forcibly and if I pay for the way they perform only the cashier was the only person who appreciates her work by treating me kindly, the rest think they are doing us a favor if we know that "if there are no customers there is no check" Pensé que en este lavado de autos hicieron un mejor trabajo, desafortunadamente tuve que usar sus servicios ya que era poco tiempo, pero me decepcionó mucho ya que las personas que trabajan allí parecen ser forzadas y si pago por la forma en que solo funcionan la cajera fue la única persona que aprecia su trabajo al tratarme amablemente, el resto piensa que nos están haciendo un favor si sabemos que "si no hay clientes no hay cheque" read more

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Everything was good. The waiting was great Small business was it worth it. Employees were professional. The value could have been a little less read more

My mom in law has an old car, as in 2011 Ford Escort w/73k miles. But guess what, they treated it like the fancy cars in front and behind her. The staff is friendly and professional but not overly so. They vacuum and with the coupon, the silver wash was only $10. They dont do ANYTHING close to that in Missouri and I can't get out for under $15! Nice, clean patio to sit and wait and even the trashcan was super clean. My mom in law was happy, so was I. read more

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I've been going here weekly for theast year. The service has always been great. The value is better than anywhere else and I feel welcomed Everytime I arrive as they know what I expect with a solid and detailed car wash. read more

I've been coming here since I got my car in 2019. Very quick service and they do a good job. I'm glad they have a monthly membership now

Well I was excited to try this carwash, and it was fine until they were done. As I got into my car, I noticed blue residue on the inside of my car (both driver and passenger side). So, I called one of the guys who was working on it, and said can you please remove this blue residue?" I didn't have that before....so he does. Then I ask him again to get the passenger side as well, but this time another guy comes to do that. My friend had to point it out to him even though it's VERY noticeable. How could 3 guys miss all these blue spots?? So the guy who came to the passenger WITHOUT even knowing what the issue is, immediately says: "next time, this will be an extra charge". Wait, im sorry what??? For the blue spots you left on my car? I was shocked at the rude attitude before even knowing what was going on. Talk about awful customer service on that guys part. The other issues I noticed later was that even though they cleaned, there were many areas missed that were visible right away and the vacuuming of the inside was average as they missed some areas. If they were crazy busy during the time i went, I would understand, but they weren't. Overall, tried them and never going back. read more

I took my older F-150 pickup in for a detail including wash, wax, interior shampoo and detail and was so impressed with the end result, the interior looks like new and the exterior hasn't looked this good in years. It's now my go to car wash for all my vehicles! read more

Great experience every time ! Angel has great customer service and recommended the member ship , absolutely worth it thank you !

Shout out to Angel and all the staff at Mr Car Wash in Chula Vista, Ca. The guys here clean your car inside and out at a fair price with excellent service. I have been coming here for years and I've always been satisfied. read more

Very inefficient car wash service was very good I do recommend this cas wash specially for the valve

incredible service, really good value. Always takes their time and pays attention to details

Horrible service I paid $21.99 plus tax for my car to get detail and it came back to me dirty the people must have been pretending to clean my car at the end there was like 5+ guys cleaning it and I couldn't believe it was still dirty never going there again read more

You guys suck and I am being straightforward with this. I went for the gold package today. My car was barely dirty and you guys couldn't even clean not even the hood and left me scratches too? What were those yellow stains? I had to scrape some off of it myself in front of von's parking lot when I saw this. You guys were nice to me but letting me drive off with yellow stains is upsetting considering that I tipped and said "thank you" because I was so clueless and trusting. If you don't like what you guys are doing then leave! Next time I'll listen to my husband and go to vista palms wash! End of rant* read more

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What a rip off. Got a flyer that supposedly would give me their best car wash package from $21.99 down to $16.99. Same as any cheapo car wash anywhere else. The inside was also done very superficially and careless. NEVER AGAIN read more