I will be reporting this business to BBB charged my husband $300 for a 13 mile tow. Sure there was…read morea storm but that's not a reason to charge 4 times isn't fair or honest business . I will be getting a refund

Honest and fair prices. Towed us when we broke down. Our engine blew, while towing our 26 foot…read moretravel trailer, to California from Michigan. He put the truck on the flatbed and hooked up the trailer and towed us into Rawlins Wyoming.

They were the only towing company that could get our semi truck out under an hour after we got…read morestuck in a snow bank. Friendly & efficient, highly recommend!

From the owner: If you're experiencing semi and tractor trailer trouble, don't hesitate to call the professionals…read moreat M Towing and Recovery. Located in Rawlins, this trusted towing company offers affordable and friendly solutions to clients across southern Wyoming. No matter the situation put your faith in the trusted services at M Towing and Recovery. Call them today at (307) 324-0089 to schedule a tow.

I broke down outside of town at 9:30 pm and called Bub the next day. He towed my car back to town…read moreand had the alternator replaced within three days. It was an extremely quick turn around and at a very reasonable price. I highly recommend giving them a call for all your auto needs.

I hit a deer in Riverside with my truck. Bub and Sarah were so awesome and easy to work with. They…read moreare very professional and detail oriented. The bodywork and mechanical work was excellent and the labor charges were very reasonable. The estimate was very accurate, and my truck looks and runs great! I definitely give them 5 stars!

This guy tows us one mile and charges us $200 then hands us a 1 inch Jesus to make up for it. Im…read morenot sure his heart is in the right place

Ended up stranded on the side of the highway in Rawlings Wyoming and after calling around and…read morewaiting for over 2 hours found Jacks Towing not only were they reliable, quick, but also very friendly! Thank you Dave you're an amazing guy God bless! -Ryan&Neliah

Excellent service and excellent people. Reliable Truck & Trailer Repair LLC treated Dave great and…read moreworked hard to get him back on the road quickly. Honest, hardworking, and professional from start to finish. We truly appreciate everything they did and highly recommend them. Thank you Dave Ramsey -- Ramsey Express Trucking Inc. Trusted. Proven. Professional. Reliable Truck & Trailer Repair LLC

I am writing to formally lodge a complaint regarding the fraudulent business practices and…read morepredatory behavior I experienced at Reliable Truck Repair and Tire Service. I believe this establishment specifically targets out-of-state travelers with deceptive diagnostic assessments and unprofessional conduct. On October 17, 2025, my 1985 Kenworth dump truck broke down on I-80. After being charged an exorbitant $750 for a 14-mile tow, the vehicle was taken to Reliable Truck Repair. The owner, Mr. William, initially offered free storage and a diagnostic, eventually claiming the truck required a transmission replacement and full service. Relying on this assessment, I paid a total of $12,208.04 across two invoices in December 2025, plus an additional $681 for new batteries. When my driver arrived to collect the truck on January 10, 2026, the vehicle immediately exhibited the same mechanical issues it was originally brought in for. Despite several failed repair attempts in freezing conditions, a staff mechanic admitted the transmission likely was never the problem. When I confronted Mr. William on January 11, he became irate and refused further service, stranding my driver and forcing me to incur $1,400 in emergency travel expenses. Following this, the office assistant, Tony Duran, failed to respond to any of my inquiries for over a week. I have since paid for a third-party transport to return the vehicle to California. A professional inspection has now confirmed that the transmission was not the source of the original issue, verifying that the repairs I paid for were unnecessary and ineffective. I've already filed formal complaints to the BBB, the attorney Generals office of WY and the FEDERAL TRADE COMMISSION that investigated scams and predators like such business. It will take time but I will wait patiently. I hope my reviews can help future victims think before acting and trusting these fools and also if you have been taken advantage of please stand up for your self and do not let them get away.

Before we get there lady on the phone was so nice !! As soon we get there and dropped the trailer…read moreshe started !!! 45m no one came close to the truck then I called them again (I'm Fleet manager ) and asked her when are you guys going to start the diagnostic? Her answer - it's been 35m already we doing diagnostic and minimum is two hours!!! So I called my dad and ask does someone working on the truck last 45m and he's answered me no one so I called back again and tell her how come you guys started when no one even came close to our truck ?? So I had my dad just pickup he's trailer and leave from this place !!! Very disappointed!!! How are you eating or sleeping when you overcharging hard worker people money !! Shame on you ,,, we have kids and family to we need to feed !!! Pray to Jesus's for forgiveness!! God Bless !!!

If zero stars was possible I would do so. After having a truck broke down and at this shop for 3…read moredays and spending $4000 our truck broke down the parking lot almost immediately after. They are incompetent when it comes to newer trucks that require def or after treatment. Ended up towing the truck back to NE probably cheaper than spending anymore time at this shop. BEWARE.

If I could give 10 stars I would. My wife and I were stranded on the freeway on the middle of…read moreWyoming and we called 5 towing companies and couldn't get anyone to show up. We were stuck for 6 hours and finally got a hold of A&C Towing LLC and he was the tow truck from heaven that came and saved an elderly couple on mile marker 185! We thank you from the bottom of our heart!

Gouges people for towing heavy trucks. He had to come 1 mile to winch my truck out, said it would…read morebe $650, I called 5 times to cancel and he would not answer his phone. I told him no when he got there and he got pissed. Had to call him back later and he upped the price to $1000. Asked him to tow my truck from Rawlins, WY to Ogden, UT which would have paid well and he refused to do it. Anthony is a crook. Very unprofessional, would not recommend. Takes advantage of people because he can.

I had looked at many many reviews before I decided to give this man a call today to take a look at…read moremy car. This man went above and beyond to make everything with my car right. He fixed a vacum leak on my car and then also turned around and got all my spark plugs and coil packs changed out in a decent amount of time and for a great price. I would reccomend and if I could give 10 stars I would. Not only is my car running great but I feel really good that fixing my car didn't break the bank.

Terry was so amazing to us! We were having car troubles while driving cross country, in the middle…read moreof nowhere, seemingly. He took us, dog included, in and made us a priority. He fixed our car, quickly, leaving us with hardly a set back on our cross country trip Prices were reasonable, he was honest and an overall nice guy Thanks so much!

This company, and the man in particular, who's name I failed to get, who did the work went above…read moreand beyond for my wife and I on a recent trip. Traveling back from Sturgis back to Las Vegas my wife's rear tire blew out on her trike. The tow company who picked up the trike informed us it was after six on a Friday and we may be stuck in Rawlings till Monday when the shop opened again. The tow truck driver called and caught them before they departed. They agreed to replace the tire over an hour after they closed...on a Friday! The repairman was a professional and Noticed the other rear tire valve stem was rotted and replaced that as well. They saved us a weekend of hotel and food fees and we were on our way down the road an hour later. Kilburn Tire is a top notch shop! They went far beyond what was expected when they would rather be home starting their weekend. I highly recommend this honest, fair and professional business!

Simply cannot say enough good things. Got a nail in my tire on a cross country (military move) road…read moretrip. Stopped in, they fit me in on an already very busy day. My tire was dealt with quickly, and they thanked me for my service and provided the repair free of charge. Overwhelmed with the kindness, generosity, and efficiency at this shop, thank you so much!!

I had a broken leaf spring on my RV travel trailer I didn't notice until I had driven from…read moreColorado. The Tuesday before, Maps said they'd get to it the next Monday if I could get it to them by then. Cool! I got it to them by then and left it with them - they said it would cost somewhere around 4 or $500 total. Two day pass and I call and ask for a status update - they hadn't looked at it. Two more days, same thing hadn't even looked at it AND never got a call from them. At that point I told them they needed to have the job done by Sunday - a full week after I left it with them - which they said I was "rushing" them. They got it done by Sunday - an entire week later. Then wanted to charge me over $800 - I protested. They call me back and say if I pay cash it'll be $550. Long story short, shady experience overall. I get the small town charm and all but lesson is, ALWAYS negotiate and don't trust shops like this whether small town or not. Oh and I'm not sure of the quality of the work - but got my trailer back home - so there's that.

Solid team. Had an outside trailer blowout just outside Rawlins. Within 1.5hrs they got to me, sold…read moreme a tire and replaced the damaged one.