Tim was here today for our scheduled spring tuneup of our air conditioning unit and did a great…read morejob, as usual. We can always count on Godwin!

Called, nobody ever called me back. Hired someone else to do…read morethe work. Much better price, came the next day

One of my favorite places in GR! It's a consignment store with beautiful, high-quality furniture…read moreand knick-knacks. Their furnishings are artfully arranged and priced fairly. And it's not all furniture; there are lamps, (new) candles, objets d'art, (new) throw pillows, bookends, etc. Basically anything you could find at Pottery Barn (save linens and tableware) but higher quality and certainly more unique. It's such a comfortable, warm place that my husband and I enjoy just popping in every few weeks to see what's new. Unfortunately (or fortunately!) we've run out of spaces to put furniture. Rick, the owner, has a great eye for quality and style and is super friendly, to boot. Once he offered to lend us his SUV so we could haul a piece of furniture to our nearby home! We declined his very generous offer :-) They do deliver for a fee, for things that can't be wedged into a standard vehicle.

We tend to shop at Windsor Cottage and always find many treasures! They are very knowledgeable…read moreabout their products, helpful and the prices are very reasonable. I really like the Uttermost brand and they always carry great options. Rick and his team are exceptional. I'd highly recommend this store to anyone!

We shopped around a lot! (Several places in GR, Kalamazoo and even Chicago) Then finally found…read moreBridge Street Lighting. Darren has been exceptionally helpful and since this is a small family owned business he has been able to customize in ways that no other lighting store offered. This is easily the best lighting store I have ever dealt with!

They are always helpful whether the need is for old or new. I'm thankful for a business like this…read moreto take care of my lighting needs.

Can't get a response from the repair department. Say expect one in 48 to 72 hours . Seriously. Been…read morea loyal customer for years and spent thousands of dollars but can get any timely service in their equipment. Ridiculously poor customer service!. Even in busy times 48 to 72 hours to schedule service that will be weeks out does not seem overly efficient

The personal service is outstanding at the Jamestown location of Zagers Pool & Spa! After Josh and…read moreSteve helped me open the pool, I've made some big changes. Steve suggested that I bring in water samples on a regular schedule, and going the same day each week is helping. While opening the pool, Josh wouldn't give up as he fine-tuned our sprayers that have not been working well the last two seasons. The arch of the water is gorgeous once again! Steve was able to tell me all about the pros and cons of a chlorine vs. salt water pool. I really feel confident making my decision to stay with our current system. I've been in the store twice with water samples. The Zagers team have been thorough giving guidance all while being patient with my many questions. I bought a Dolphin pool robot by Maytronics with Bryan's help and expert knowledge of the many models. He reassured me that he can repair the equipment right at Zagers. I love the ease of vacuuming now! The app is amazing and it is so easy to control the robot from my phone! Bryan also demonstrated how I could change the sand in my filter. He has a similar Triton filter in the showroom and walked me through the steps that I could do myself. He sent me helpful videos and links to the manuals and directing me right to the part of the process which was confusing at first. Jordan answered a frantic phone call. I had a lot of chemicals to add, the sand to change, and I needed reassurance. He offered to send me an email and it arrived in less than five minutes after he confirmed a few facts with a service tech! The exceptional level of service is why we trust our pool to Zagers!

Great store, owner is extremely helpful/knowledgeable. Great selection, locally owned 5+ starsread more

Jeremy was extremely helpful and knowledgeable. He listened to all of our questions patiently, and…read moreanswered all of them without seeming the slightest bit annoyed. Very helpful. Excellent customer service. Found our hydro store!

I have hired Out Back to install fencing many times over the years, and will continue to call on…read morethem. They make certain it's exactly the way you want each step of the way, and even do custom jobs. I am so happy with the excellent results, and Rob and Nick were cheerful (even though they had to finish the job in the rain!), careful with my yard and property, hard-working, and honest. You really can't ask for more.

We hoped to have a beautiful fence put in and on deadline. I could not have asked for more. The…read morework crew was respectful, interested in ensuring that we got the fence as we hoped for, showed attention to detail, and wore their masks. The finished product was just as I envisioned. I highly recommend and thank Outback for a great experience.