Honestly, my refinance started off pretty stressful, but Angel Chavez completely turned things…read morearound. He stepped in and took over my loan and from that point on, things felt much more manageable. He was always clear, easy to talk to, and kept me in the loop. He also made sure the original terms I was quoted were honored, which I really appreciated given how much rates were changing at the time. We closed on time and everything went smoothly in the end. I'd definitely recommend working with him. I'm really grateful for his help and would absolutely recommend him.

Super responsive. Professional. Knowledgeable. Very high level of expertise. Stayed in touch, even…read moreduring waiting periods. Reassuring when I had concerns. I will work with Jorden again if/when I need mortgage help.

Peter was the most accurate, efficient, and responsive professional I worked with throughout my…read moremortgage process. After going through multiple agents and even changing mortgage officers twice, I was under significant stress and time pressure--but thanks to him, everything moved forward smoothly without any issues. I truly appreciate all of his help and professionalism, and I would absolutely recommend him to my friends and anyone going through the home buying process. Thank you so much!

Peter honestly swooped in and saved the day when we thought all hope was lost. We had some major…read moreissues with our initial lender which didn't follow through. But then we got in touch with Peter, and what a difference. He picked up our case and got everything sorted out for us incredibly fast. Thanks to his hard work, my husband and I are now officially homeowners. As first-time buyers, the whole process felt a very daunting, but Peter made it so incredibly seamless and easy to understand. He's super efficient and gets things done. We're so incredibly thankful for everything he did to help us close on our new place. We will for sure reach out to him for any future needs.

I give Steven a 5 stars! I have been working with Steven and he is super fast to closed all of my…read moreclient loans in 15 days without a hazzle. I'm a realtor and I want things done fast especially in this current market. I have been searching for the lender who can provide great customer service, work with escrow and title for delivery, and solar transferring within a time constraint. Steven is a team player, he helps everyone and get everything done within a timeframe. He is super good! He is by far the best lender I have ever work with. He is very knowledgeable, quick, and efficient during the loan process. He explains very thoroughly from the start to the end. More importantly, he is available 24/7 whenever you needed him. He win my business and go beyond my expectations. I will definitely continue my business with him. I also myself purchase a home through Steven without a doubt Steven waived my appraisal so I don't need to carry in the difference at the end. He closed it in 15 days with the lowest rate for 30 years fixed. Super nice and I'm very pleased with the result! I highly recommend Steven. You should definitely give him a try and you won't regret.

My wife and I are first time home buyers and we had a great time consulting with Steven! From the…read morestart, he was very responsive, professional, and courteous. He also took all the time to answer our questions and explain any loan concepts that we were confused about. Working with him really does feel just like working with a friend who has your best interests in mind. We did end up proceeding with a lending branch in our hometown of Irvine, but we want to say that Steven offered us the best rates and service out of any loan officer we spoke to and we would highly recommend his services!

I had great experience with Jessie and the office. No stress, no headaches. The entire process was…read moreshort and sweet. Not that my case was easy. But because the team always had right solutions when issue arises. I was just sitting back and relax the entire time.. and there we're at closing. Thank you very much!!

Hi Jessie, I just wanted to take a moment to thank you for…read moreall your help with my loan. Your guidance and persistence, especially in navigating and overcome the bonus income with underwriting, made a huge difference in getting everything approved. I also greatly appreciate how quickly you moved the loan to closing and your fast, consistent communication throughout the process. Your expertise and dedication made the experience smooth and stress-free.

We first met Linh on 01/31/2026, the same day we walked into the open house of the home we totally…read more"love at first sight". That day, we already knew we were going to submit an offer. Things moved incredibly fast. On 3/3/2026, we officially closed on the house we made the offer on. The whole journey took less than a month!!! Linh helped us a ton!!!! He helped collect documents, coordinated with the lender, gave us honest opinions about the house/ the location & patiently explained every question we had. He even helped structure our offer so it looked almost like a cash offer, which helped us beat out 17 other offers on the home! My husband is American, very introverted, and extremely busy. Linh was always super patient, he'd wait until my husband got off work before hopping on a call with us. Sometimes we even ended up talking late at night. Communication was never an issue because Linh's English is excellent. Linh is fun, straightforward & incredibly professional. Anyone going through the home-buying journey should have a Linh!!! It truly makes the whole process so much easier! Thank you, anh Linh!

I had a great experience working with Linh on refinancing my home. He clearly explained everything…read moreI needed to know and made the entire process easy to understand. He is very friendly, professional, and knowledgeable in his field. What I really appreciate is that even after completing all the documents, he continued to support me by helping transition to a new company to secure a better interest rate. That shows real dedication and care for his clients. Overall, I'm very satisfied with his service and would highly recommend him to anyone looking to refinance their home.

Mai Thank you so very much for all your help always!…read moreI am recommending her to everyone she is always helpful,nice, on time and very friendly and professional!

I had the best experience going through the process of buying my first home. 10/10 recommend Mai Tairead more

Just had another refinance loan with Matt hang and again it was a pleasant experience. Matt is very…read moreresponsive, collaborative and retain high professionalism in communication at all times. I am glad that the loan was completed exceed my expectation for both timeline and APR. Would definitely do business again with Loan Factory in the future. Highly recommended

Initially reached out to Loan Factory on yelp along with several other mortgage brokers to see who…read morehad the best rates. Their CEO Thuan Nguyen responded and his rate/offer was the most competitive. Decided to give him a call and let him know the situation we were in as we needed to make a rush switch and do everything possible to close in 2 weeks. Thuan assured me they could get it done and looped in his team. This was a very rush/urgent situation given the short timeline. Matt Hang was assigned as my loan officer handling my loan. He and the loan processor Sophie Pham worked diligently and professionally to get to the end goal of closing the loan. Although I probably wasn't the easiest client to work with given the urgency and my constant follow ups, Matt and Sophie remained professional and kept pressing forward to get this closed. We did have to extend two days past the expected close date, but there were several conditions to get through so this was still a solid success. I recommend Loan Factory for both their competitive rates and ability to get it done.

If you are looking for a school to learn to become a realtor ? Please do not go to Thomas Dao Real…read moreEstate School. They teach nothing and waste your time. Thomas Dao can repeat his stories to students all the times he in class! waste time and cost 799 usd for nothing. Not recommend to anyone to this place!

Update 6/3/23: Instead of using this experience to reflect and improve, agent Jane Kim Do of…read moreSuperior Real Estate Group decides to call my mom to get her to pressure me to take down my review. This is further proof of her questionable character and work ethics. You can not silence my truth. Update 6/4/23: Jane has also decided to call my new agent to complain about the negative review. He has absolutely nothing to do with this. Online reviews are a fair platform for clients to rate services. Please stop annoying people because it will not change my rating.

Trinh and her team were extremely helpful and quick throughout the whole process. Purchased my…read morefirst home with their assistance and I originally had a lending option going into the purchase but they were able to find me a better rate! Needless to say, it's going to save me a lot of money in the future! They were upfront and clear on what I needed to provide. They heard exactly what I was asking and gave me clear and concise answers. The purchase was a new build so it took 6 months to finalize and they stuck it out with me and treated me like a million bucks. We had a few hiccups due to 3rd parties but they were able to quickly resolve it with their own referrals / teams. Overall, I had a great experience with Trinh and her team.

I ain't gon trynna be corny or cheesy so I'll keep it short n simple. I can't believe this…read moretransaction went so smooth with the buying plus the loan process. With ur work ethic, values, n expertise u gave me such a great experience and stress free in closing this home, Trinh! So proud of u & I wouldn't trade u for the world. I'm beyond blessed . Thank you God for this new mile stone n opportunity #milliondollarlisting 2nd home bought n closed by Trinh.

For my first home purchase, Truc had everything I looked for in a Loan Officer. She is…read moreknowledgeable, resourceful, confident, and AVAILABLE. Her guidance and patience with me during my first home purchase is such a blessing. I highly recommend anyone reading this to reach out to her.