The good, the bad, the ugly, and the beautiful. Good: They welcomed me as a walk-in on a Saturday…read moremorning! :) Bad: they overcharged me- so just be mindful of the prices of what you are having done. (I chose not to say anything since they were so incredibly busy, and it kind of clicked for me as I was walking out the door) The ugly: they try to upsell, which I'm not a fan of. The beautiful: they offer soda/water, which is a nice touch! They don't charge a service fee for using a card:)

Danny and Chloe are fantastic! This place is always so clean and Danny always takes his time making…read moresure my toenails and fingernails look fabulous. Chloe is super sweet and always listens to what my girls ask for and delivers it on point!!!

Had such a fabulous facial by Catherine (the best ever) and a massage to match that energy (by…read moreJessica). We will definitely be returning. The decor was calming and super cute, and they treated me to a mimosa on my birthday. We loved this spa.

Tried calling to make an appointment and it's literally impossible to get ahold of anyone.... I…read morecalled several times and finally gave up. Will take my business elsewhere with people who actually will answer their phone

AVOID THIS PLACE AT ALL COSTS!!! They have centipedes crawling around and the establishment is VERY…read moreunsanitary! Caused myself and my friend to bleed from the dremmel and over buffing! Overcharged us and was dismissive of our pain. 60$ to just leave with damaged nails and they did not clean the utensils they used when they made myself and friend bleed. DO NOT COME HERE!

Terrible. Rude. Waste of money and time. Workers were rude as was the owner. I had called ahead of…read moretime and made an appointment for myself and my sister who also wanted dip. My sister was basically done before they even started on me. I requested to have my dip taken off and new putt on. They left my hands in a bowl of HOT acetone for 25 minutes and had me take the dip of myself. Then got mad at me MULTIPLE times that I was not doing a good enough job. 3 different people worked in my nails while another nail tech there made fun of my name and how long my nails are. The vibes were terrible and everyone single person in there looked miserable. I tipped one of the workers 5$ on top of the 45$ charge. The owner got mad that I didn't tip the other works when in reality after the terrible hour and a half he was lucky I didn't walk out. If it was possible to give negative starts I would. The only plus about this place was that the music was good. The owner was very rude to his younger workers and treated the workers around him like crap. As for my nails some looked beautiful while some are so uneven and look sepereated. I asked multiple times for them to fix certain parts and to add the top coat which they forgot to do. They rolled their eyes and said it was fine. They cut my finger 4 times with the drill and one time actually drawing blood. I winced and said ouch and they told me I was fine and it didn't hurt and they kept rolling their eyes. This place is terrible. Run and never look back. 24 HR UPDATE: my fingers still hurt from the acetone and the dip has already chipped on my sisters nails.

Our accommodations were really good. we appreciated all the extra activities available and the…read morefood we had was really good too. the one thing is that there were way too many stairs and not enough elevators. would have also like to have seen two outdoor pools - the one was just way too crowded on saturday. there were a couple of housekeeping issues (no conditioner in the shower and some questionable spots on the wall by the toilet paper). the toilet paper holder needed to be adjusted (was wobbly). really enjoyed the large seating area in the lobby - great for gathering. We would definitely consider having another gathering at Grand Geneva again.

We stayed for a couple nights at the beginning of December and had a blast. It was most definitely…read moregeared towards kiddos, our two yr old loved everything. The Christmas decorations were nothing short of amazing. Literally Christmas EVERYWHERE. and the kids could climb on anything. They do a cute little Santa letter pick up by the elves every day at 4pm and my daughter loved this. Our suite was nice. Comfy bed. Updated. Highly recommend upgrading to a suite if you can afford it. Room service was just OK, the first night we called it went to voicemail and they never called back. It was odd. The service was so-so. Front desk staff were great. The brunch spot in the lobby had terrible service... they didn't even think to ask we needed a high chair or chair in general for our little one. Just sat us with no seat for her. The bar in the lobby had one bartender. It took 40+ minutes to get drinks. Overall, I'd come back for the nostalgia of Christmas! But I will be going into town more often for services and food.

My friend and I were on vacation when we decided pedicures were absolutely required but it was kind…read moreof late in the day and we didn't know the area very well. We searched online and found this shop not far from our hotel. After calling and getting lost for the 7 minute ride (lol), we drove up with our service dogs in tow. The staff didn't even blink or give us a hard time about the animals. We really appreciated that! The salon was clean and open. It was very busy but they got to us and we didn't feel rushed. We both got a detox pedicure. I nearly fell asleep in the chair and my friend was humming! That's good work!!! Both dogs took naps! Happiness all around! The staff offered cold beverages and a menu of services. We felt pretty and pretty relaxed when we left. I highly recommend this business. Go looking for it. Judging from the amount of business, they are very popular. Judging from the service, they deserve it!!!

Since moving into town I've gotten a facial, 2 blowouts, and a manicure here. My experience has…read morebeen fantastic and I've been thoroughly impressed by all of the services offered here. The Victorian home brings a fun vibe to the space and this is a great place to stop by if you are looking for some great self care gifts for yourself or others. I am certain I have found my go-to nail tech in town as Grace blew me away with the dip manicure she gave me. It has by far been my favorite set! If you're looking for a one stop shop salon I highly recommend booking with Jasmine.

Marc is literally the only person in Wisconsin I trust with my hair. Unlike other salons, he uses a…read morevery clean and moisturizing color line that keeps my fine hair from drying out and breaking. He also is an expert at color, and you can never tell I had my roots or color done when I leave, which is exactly the look I want as a 40 year old! He's the best! Thanks Marc!

Best kept secret in Lake Geneva- This is a husbands take on his wife's Salon! My wife has gone to…read moremany salons over our 30 years together and there has only been one place in my opinion that actually knows how to style and cut her hair correctly! This is it! Marc Allen makes my wife's hair look simply amazing! My wife gets compliments on her hair wherever we go, it's worth every penny to use this man! PS -iI don't allow her to go anywhere else!