I am known for being an optimist but for The Party Connection I would give negative stars if I…read morecould. This is my second time using party connection and it is only because I had a credit I wanted to use up which is where I will start. I ordered tables and chairs from party connection for my wedding in October. The lady on the phone was super nice and they offered a discount for paying cash so I thought that was cool. I was unsure how many tables to order and she suggested to order enough to seat all my invitees and that I could call a week ahead of time and cancel them when I got my RSVPS back so that's what I did. A week before the wedding I called with my final number and was informed I would have a credit for my next purchase. I was bummed because it was a good chunk of change but got over it. Fast forward to the day before the wedding. I had all my helpers there and ready for the tables at 12 because the tables were supposed to be delivered between 9-12. After calling the store and the girl who sold them to me's cell phone over and over again with no answers they finally called me back at 4 stating that they were loading up and on their way. The venue was only 15 minutes out so I figured an hour max. NOPE. The tables and chairs were finally delivered at 7pm!! Which is hours after my help had left and had arrived during our practice. That is not the worst part. The tables and chairs were an embarrassment to have at my wedding. The chairs were supposed to be white but they were weathered, scratched, and tarnished. A couple were broken and I noticed as they were unloading and gave them back to the guy without even receiving an apology or replacement we were just short chairs at that point. The delivery drivers even seemed embarrassed by what they were delivering!!! What they have is something you would want at your wedding. The tables were just as bad. They were lopsided, and the wood tops were uneven. The table cloths helped cover the ugly but I'm sure the uneven tables were noticeable to our guests. I called to express my experience after the wedding in efforts to at least get my credit in cash and was unsuccessful. Fast forward two months. A family friend passed away and I was elected to put on the reception. I decided to roll the dice and use my credit at the party connection. I figured 13 table cloths wasn't a tall order, especially if I were picking them up. That was a mistake. I picked up my table cloths the morning of the day requested. And then went back to the venue to set up. After arriving at the venue and taking the cloths out of the package I found that they were the wrong shape! I ordered 13 rounds and they gave me banquets! After driving all the way back the girl basically called me a lair saying I ordered banquets. Then calls "the girl who took my order" tells her my last name and asks if I ordered banquets and the girl agrees. Really?!? I know what kind of tables I have thanks! She starts to tell me there's nothing she can do and I did not accept that. This wasn't some holiday party. It was a funeral reception! She finally makes a call and is informed they have extras and she tells me she will have to press them and will call me when they're ready. Already having trust issues with this place I insisted on waiting. I sat there while writing this review and waiting for my table cloths. She dug up some, and started pressing them, she came out a few times offering to bring them to me when she was done, not happening lady I need these on time this time. Then she says I will have 1 table cloth longer than the rest. After 10 minutes we are up to 4 tables cloths of the 13 that are longer than the rest. What a joke. Save yourself the trouble and avoid at all costs!!

Very helpful prompt and goes beyond the call of duty. For last minute thing they pulled it off goodread more

Fast response time. They were on time and their water slide was very clean! I will be renting from…read morethem again.

Everything! Easy to order, delivery & pick up. Super friendly. I order all my tables & chairs for…read moreall my parties every year.

We recently used Broadway Parties for my dad's celebration of life and everything was wonderful…read more Communication was great! Delivery and pick up was completed at the times we requested. If we need to do another event, we will definitely be using this company again.

Pilar and Maria are wonderful! They have such a wide variety of decorations and flower arrangements…read moreat a very affordable price. I called several other companies before going with them, and they saved me a lot of money. Even though I was on a budget, you couldn't tell by how beautiful everything looked!

Leo was a pleasure to work with, his communication was excellent, he was professional, his set up…read morewas fantastic and his drinks were a hit. The mangonada was my favorite! I will absolutely do business with him again and I highly recommend him.

Mary was hired to do holiday facepaints for a community event and did an amazing job!! She sent…read moretext confirmations, came early to set up and had great choices and even did some custom work for kids and the adults :) thanks Mary and we look forward to seeing you again soon!!

If I could leave no stars I would. This is everything that went wrong on our wedding day solely due…read moreto this company. (We sent them this exact message as well) "Here is a list of what happened yesterday that made our day incredibly difficult for unnecessary reasons: -arrival was supposed to be 7am, you arrived after 9. -you left during setup and returned with brand new tents that you did not know how to setup -our entire wedding party spent time helping you build the tents instead of enjoying the weeding moments. They actually had to be excused from their professional photos because they were instead helping build tents. -you asked US for sand bags. We clearly would not have that. That is something you should have had -none of the tents were secured. With the known weather, that proved to be incredibly dangerous. -multiple guests during the ceremony had to hang onto tents because they were flying away. - the lights were not set up properly. It was clear you didn't know how to do it. Our event location coordinator had to go back into the tents and re string every single one. -our event coordinator saves the night by getting sandbags he luckily had in his shed and we had to set them up and zip tie them to all the tent poles. -MOST IMPORTANTLY, it was not done on time. I cannot tell you the horrible position this put us on on our wedding day. We had to literally throw table setups together 5 min before the ceremony instead of enjoying this special wedding moment. I cannot stress enough that this was the part that should have never happened. If they had been done in time, with proper setup BY YOUR TEAM, then everything would have been done as agreed upon. But that did not happen." We attempted to come to an agreement with them in which they refused and made false claims. We have photo proof of everything we stated as well as over 150 guests that witnessed this and a handful of amazing vendors that had to step up due to valley premium rentals shortcomings. Do not book through them if it's an important day to you!! Hope they can learn to run a business properly and realize what it takes to be in the event industry.

This is the worst company poor customer service. We had my son's wedding and they did not hold up…read moreto what was agreed prior to the wedding. When they arrived they showed up with 1 tent which took them 2.5 hours to install then left to get another tent and our wedding party had to help install it so we could start the wedding on time. The wedding started with them still installing a tent. We tried to work with them to resolve a fair payment after many issues and they would not agree wanted payment in full. The tents were not secured properly and when the wind picked up the guest at the wedding were holding the tents so they wouldn't blow away. Just sad the bride and groom had to worry about the guest durning the ceremony then deal with all this the last few days after the wedding. Please DO NOT RENT TENTS from this company. They do not know what they are doing!!!

Excellent customer service! Speedy quote. We rented three dozen chairs for a baby shower. Chairs…read morewere clean and ready at pick up. Return was just as easy. We will use them again.

If you are throwing a small or large party Elegant Dinnerware is a perfect fit. So easy and…read moreconvenient to rent the dishes/glasses/sliver ware rinse them off and toss in the crate for them to wash. One less thing to was as a host is a always a win! I have rented for them for a few events, but this holiday season I rented the full table setting (silverware, plates, glasses, napkins and chairs). There was a slight mix up when we did our party planning and found out 2 days before my friend who I was borrowing chairs from didn't have enough. I phoned Elegant Dinnerware to see about getting chairs as well. Not only were they able to find some in a short notice but they delivered them for me right away. Highly recommend