I booked a jumpy for my 3 year old daughter's birthday party a month in advance. I confirmed that time and drop off with the owner 2 days before the party. He text me the morning of the party saying he was on his way. After that...NOTHING!! No call. No Text. NO SHOW!!! I text him and left numerous voicemails. What a disgrace! It is now 2 days later and I still have not heard from him. I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE! read more

my review is a 0, and this is how i replied. with no respect nor intergrity you have absolutly failed to bringing the tables and chairs for my mothers 75th birthday party, you are absolutely irresponsible and with no respect towards anyone!!! im completley livid how you think its okay to not notify your customers with a phone call for what ever the reason is for not showing up to your responsibilities as a business. when i first saw "veterans" i thought for having my son in the military service, i would suport your business in a heartbeat. i was totally wrong!! yes , your probally thinking its just a small affair , but no matter how big or small it is its an affair to remember and you can never get it back. my son always says...you create your own karma... my business is not with you anymore and much rather to someone who has the morale. c.a read more

We had been in communication for nearly a month...4 days before an event for over 300 families of a local preschool, he tells me he booked someone else. I had to scramble and find replacements on short notice! Would put a zero if I could. read more

This company very unorganized on follow up flaked on my nephews burthday almost ruined the whole party u cant get a hold of them by phone it so wierd very bad experience read more

ZERO stars! Booked and paid for the supplies about 3 weeks in advance. Went with the "Veteran" in hopes to help out. Couple days before my party I texted him confirming, he texted back,"good to go!". On that Friday Rob texted once again conforming my order. Saturday June 2, the day of my party I texted him at 9 am asking for an ETA, he texted me back 10 a.m. 11 came and no show, texted him asking for a new ETA, no text back until 12 p.m he texted, "Will be there in 10 minutes" I then replied, "thank you, you had me nervous!" around 12:30 he texted me saying that he was having truck issues and that he will be there at 1 p.m giving me my refund for my troubles. I texted back telling him, " I don't want a refund as long as he promised the delivery at 1", I even offered to pick up the items! 1 p.m arrived and NOTHING!! He didn't answer back and had his phone off. He left me with no chairs, tables and water slide!" My guest were to show up at 2. My husband and kids were running around town looking for last minute rentals. Rob had no intentions to deliver. I am beyond upset and hurt! I was given my refund via PayPal after I asked for it, at least he did that right! read more

Well I was waiting to write this review to see if they would make good on their poor business practice. I had booked my items a month in advance. A waterslide, tables and chairs and a chocolate fountain. This was for a graduation party. My daughter requested the fountain instead of desserts for her guest. I followed up the day before party to make sure everything was still as planned. Items were to be delivered between 9am and 10am. When 10am passed and didn't hear anything I sent a text message and which I was informed the truck was in accidents items fells off they are behind. No big deal. Over and hour later they show up but they do not have a tarp for under the slide. They left and (the warehouse is behind my house by the way) took the 45min to return. I continued to decorate in the house and when the woman came for payment I said "and the chocolate fountain too" she said "ooohhhh we cant find the piece we think it fell behind the rack" I Informed her many items were purchased to go with this fountain it was the dessert for the guest it was a central piece to the party at which she stated "its just small fountain" like that matters. She then said she would go back and see if she can locate it with the guys help to move the rack she was pretty sure it was there. I said guest are arriving in an hour and to please let me know asap either way. I never heard from them again. I called, at which time it would always go to voicemail" they blocked my call. I know this because when I called from my sons phone it would ring. I sent text message after text message. Sunday came and gone. Then never called or texted or even picked up their items I did have. Monday comes around and at 8pm at night the same women shows up at my door to pick up the table and slide. I informed her it was to late at night to be coming to my door. My husband goes to bed at 7:30 since he get up at 3am and it was time for the baby to go down. I also informed her nothing was happening until the owner contacted me and provided some compensation. Now things happen but they couldn't tell me in the morning or even when they arrived. Still would have been unacceptable. You would think and least I did. Someone who states they are Veteran you would expect. Honesty and integrity and respect. It is now Tuesday and still have yet to hear from him. I see the other reviews from this past weekend and I feel a little lucky I didn't get totally stiffed. This was planned for several months. Family came from Alaska, Ohio, Neveda. I wanted to provide a nice experience and it left me stressed out and embaressed read more

0 stars for this business!!! I had placed my order for my party rentals over a month in advance and spoke with him on the phone to confirm my order. 3 days before he called me to confirm that I still needed the tables,chairs etc. and said he would deliver it the night before around 6p.m He text me the day before and said his truck broke down so he was going to be working on it and would deliver everything at 9:30 a.m the day of my event and I said that was fine, the next day around 8:30a.m he sends me a text message saying he would be on his was from Los Banos. Around 10:30 a.m he still hadn't showed up so i called him and he wasn't answering, sent him multiple text messages and my messages never delivered so I assumed he blocked my number. I called him at least 10 times and sent him multiple messages and he never showed up! WORST PLACE TO ORDER PARTY RENTALS FROM. DONT DO IT PEOPLE UNLESS YOU WANT TO BE RUNNING AROUND LIKE A CRAZY PERSON TRYING TO FIND ANOTHER PLACE TO RENT FROM. excuse my French but F*CK THIS BUSINESS read more