was recommended to John's by my boyfriend who works at Mercedes of Littleton. Trevor and Nic were…read morebeyond helpful from the very moment i walked into the shop. the front of my e450 was pretty bad - this was my first time not having my car in my possession. Nic, Trevor, and Jess were my saving grace throughout this process. made my car look brand new and i truly couldn't be happier. thank you for the patience with me and thank you for having my back the whole time. you guys are so great!

UNTRUSTWORTHY. Straight up LIE. DO NOT GO HERE…read more This is a long story, but I'll try to keep it as brief as I can. But I have an almost new Land Rover Defender, backed it up into a tree in my own driveway, visually you'd think "oh they can bang this out and polish it" (which they would have done back in my day, but now everything i just 'replace the whole panel'). Anyway, I called Land Rover Flatirons for a recommendation where to go for repairs, and the operator girl (sounded young) said "hold on." asked someone and came back with "we recommend Johns Collision". So that's how I ended up driving more than an hour away from my house (they're in a horrible part of town in Denver. Hard to get to. ) and I met Trevor there, he was super nice, walked around my car, said "we have to replace this whole panel and the bumper, oh this is a lot of work!" etc etc. The usual. Then I left and the next day got an estimate for $14,000! (which is insane, so obviously I had to go through insurance). But here's the rub. the WHOLE time, I was just saying "please I have two little kids (who were screaming in the car, which is why I backed into a tree in the first place), I need this fixed as fast as possible" and he kept saying well, we're the ONLY shop "authorized to work on Land rovers in all of Denver" AND "we're the only shop that can even order these parts" AND, drum roll, "we dont have enough techs so we're backed up till FEBRUARY (that's 7 months!! 7 MONTHS) I thought this was insane. My husband thought this was insane. I kept calling every few weeks to see if they could "squeeze me in any earlier". Nope. And finally it was time for my car to go to the Land Rover dealer for a regular service, and the service manager literally looked at the damage and said "why havne't you gotten it fixed?" and I said "because the shop you sent me to Johns Collission is backed up 7 MONTHS!" and he said "oh, I never recommend them, Go to Stuttgart Auto Body. They're way better and faster" And sure enough, I just went to Stuttgart today, and it was SO obvious by the guys faces that Johns Auto Body ALWAYS over charges/over estimates damage (the guys literally chucked at their original estimate!) AND they said "we can get this going for you right away. We'll order the part TODAY and as soon as it comes we'll do the work" So I've been driving a damaged car for THREE months, totally unnecessarily. and even that, I can live with, but the TRULY annoying part is that I could ahve had the car fixed in the summer/when the weather was dry/warm and not today (Last day of October) it SNOWED at my house, and I actually NEED the defender now, instead of the cheap rental the insurance will give me. So I'm screwed. Have to pay for a 4x4 rental out of pocket all because Trevor at John's collision 100% LIED to my face that they're the "only" authorized repair shop for Land Rover. And I state again, the guy was SO NICE in person! What the hell has the world come to!? They clearly have enough business (given they're backed up 7 months) they couldnt just tell the truth to make MY life easier and TELL Me to try Stuttgart (they have 3 locations too!) nope. Just greed greed greed.

This shop was recommended by John at Performance Plus in Golden and he is a pro. I have a 140k mile…read more'03 C5 Corvette, I think I had a transmission fluid change done at under 100K miles, but it was definitely due for another. Brian said they don't flush the fluid which as I've been told can loosen up caked gunk in the tranny and cause issues, he just heats it up, drains it thoroughly overnight, then pulls the pan to change the filter etc, then close it up, run it and, then drain a second time. Sounded good to me! The tab was $450.00 which I'll admit surprised me but to know it's done right and it's good for many miles to come - ok by me. And you gotta love a guy that owns an SL Mercedes 12 cylinder monster. Great shop, great guy, highly recommend.

Customer service was amazing. Derek spoke with me for 30 minutes about my car before me even…read morehanding it over to them. Then when they got it, the talked with me through the entire process. Very pleased on how my car feels, runs, and the communication! I will continue to send my car here for maintenance.

I still think Enterprise's business practices are deceitful and take advantage of the elderly, but…read moreCaropractor is going above and beyond to help us just like they would their own family.

Update: I want to clarify a few things. My feedback was…read morenever about how I was treated during my visit--I have no complaints about that. My concern is solely about the lack of transparency regarding the estimate fee on your website. I understand that the fee is credited toward repairs, and I understand that most estimates are scheduled. However, none of this information was clearly stated online. If it had been, I would have been able to make an informed decision before visiting. The fact that I had to physically come in to learn about the fee is exactly why I found the pricing information misleading. As a business, you're of course entitled to set your own policies. However, as a customer, I'm also entitled to provide feedback when something is unclear. My review isn't about disagreeing with your policies--it's about suggesting more transparency so future customers don't run into the same surprise. As for your comment about why I didn't say anything "to your face"--why would I? I wasn't going to stand there and argue over your policies. Once I was informed about the fee, I said I'd be back as a polite way of leaving. That's just basic courtesy. Customers shouldn't have to navigate through multiple steps just to find out if an estimate is free or not. A simple update on your website would resolve this issue entirely. And YES of course, I'm taking my business elsewhere. Your aggressive and defensive responses only confirm that this isn't the type of service I'd want from any business I choose to work with. First comment: I stopped by this shop because of the great reviews, but I was surprised to be asked to pay $25 just for an estimate. As soon as I walked in, I saw two employees at their computers, and I asked if someone could take a look at my car. I wasn't expecting a charge just for an estimate--especially since their website clearly states FREE ESTIMATE. If there is a fee, it should be clearly listed online or communicated before customers visit the shop. Also I want to make it clear that I understand that the estimate fee is credited toward the repair if I choose to proceed, but that doesn't change the fact that your website states FREE ESTIMATE without any mention of a charge. My feedback is simply that this should be clearly stated online or communicated upfront before customers visit. Also, my review is not about the quality of your repairs but about transparency in pricing. I was surprised by the fee because it wasn't mentioned beforehand, and that's why I shared my experience. Feedback is meant to help businesses improve, and I hope you take it that way rather than dismissing it as unfair.

The bad paint job that I thought was fixed, went bad again. Don't trust this shop with your car!read more

I obtain their information from my State Farm website. When I called, they shared that their lead…read moretime is December. So, to get my car fix, I'm suppose to wait until Christmas - get real. As a person in accounting, that type of lead time leads to loss business. It was explain that many auto repair shop have this type of lead time. I guess these business are having trouble not being able to repair cars in a reasonable time. So, if I have only one car and I need to get to work, I guess I'm out of luck because I have to wait four months to get my car fix so I can go to work - NOT.

I am consistently underwhelmed by most Dealerships and especially their service departments. It…read moreoften feels like they either try to get you to fix things that don't need fixing because they think you know nothing of cars and know with so much advanced tech, even if you did, you won't be able to fix it yourself. You've got the other scenario where the dealership has to fix something under warranty so they do a minimal job of trying to figure out what's wrong so they don't have to do the fix or at least not the whole fix. From the get go, Landmark was professional and engaging. I have a fix that requires conversations with the warranty company. Landmark immediately submitted this and worked with them to investigate the area in need of repairs. During this time the company declined to pay for the fix but instead of Landmark washing their hands of it and asking me to pay the hefty price they recommended I reach back out and appeal the decision. Now, whether they accept this or not Landmark could have very easily pushed me to pay for the fix but instead chose to work with me to potentially get this paid for by the warranty company. I very much appreciate their engagement and time on this.

I brought my vehicle to Landmark Lincoln for a drivetrain noise and was told it was a wheel…read morebearing, which they replaced. After the repair, the noise remained, but their technician assured me the vehicle was safe to drive. Days later, the transfer case failed -- a serious issue that could have been caught with a proper diagnosis. A second shop confirmed the issue was misdiagnosed, and that other safety concerns like a leaking brake caliper and a failing hub actuator were missed. When I raised these concerns, management refused to take accountability, and I was offered no resolution. I trusted their expertise and was left with a major, avoidable repair. I would not recommend this service department based on their poor communication, lack of thoroughness, and unwillingness to stand behind their work.

Rick and his team did a beautiful job repairing my Audi after I was side swiped by a semi. Rick…read morecommunicated with me and kept me informed every step of the way.

Rick and his crew did an outstanding job on the repair of my car. The job was done in quality…read morefashion and in a timely manner. Would highly recommend this company.

Naturally, the one day I don't park in my garage, I got to experience hail season in Colorado. Came…read morehere because my insurance hail inspection was literally in their parking lot. Convenient location and knowledgeable technicians that reassured me my car was in great hands. The receptionist seemed a bit overwhelmed and wasn't as gracious maybe because it's a revolving door of customers. Because they have over 12 techs at this facility, fortunately I didn't have to wait too long for my repair and pickup. I was quoted a few days for hail repair but I had additional body repair on my bumper and back up camera. It took a little over a week to have my car ready for pick up. My assigned technician was Ethan and he was super responsive and communicated often to keep me in the loop. Crash Champions also uses text to keep you posted as well. At pick up, I got to chat with the general manager Rick who was also helpful, friendly and kind. I love that they aren't pushy with upselling and explains any unforeseen repairs. I felt they were reasonable in fixing my bumper and back up camera sensor. I mean it is a BMW but overall my cost was around $3500. There is also a lifetime warranty as long as you of course own the car. They do offer wash and clean service and was respectful of my things and car upon return. It gets pretty busy here so if you can make an appointment as soon as possible do so but they do accommodate walk-ins. I do recommend Crash Champions if you get caught in the hail season here or need any body work repair. Thanks for doing an awesome job guys!

There was a problem with the Control Arm on our 2017 Subaru. My daughter took the car to this…read morelocation, and it cost over $ 1000 in repairs. When she left the shop, there was a screeching sound that she thought may have resulted from a new part. I was visiting her and took the car to The Body Shop, and they identified the sound coming from the front right wheel. When they took off the wheel, they noticed that the bushing had not been screwed tightly. A new part had to be replaced - it only cost $ 40 for the part and 1 hour of labor. Incompetence of this shop cost us $ 260. I am sure that they do some things well and this happens once in a while and unfortunately, it happened to us.

I called this shop because of the reviews. I was rear-ended and this establishment is not only…read moreexcellent in their quality work but also in their customer service. I praise Dane B. and his team. The bumper was mangled a bit, including the exhaust system, Dane and his staff ordered OEM parts from overseas, restored the vehicle to factory, and also washed it, detailed the wheels, and detailed the interior. They went head-and-shoulder above-and-beyond and the reviews reflect this organization.

Outstanding service from the first minute to the last…read more They are an MB approved repair shop. I had to have a bumper fixed/replaced including all the fun sensors cars have these days. Took a bit longer than estimated, but worth the wait. The reason for only four stars is that I think they should have reached out as soon as it took longer than the estimated week instead of waiting for me to pester them. But the repair skills were great and the car even came back really cleaned inside and out. Can't comment on the prices because it was covered by the other driver's insurance.