Came in for a routine oil change and left genuinely impressed. Shawn and Kaleab handled everything…read moreat the Chambers Road location, and from the moment I pulled into the pit, the service felt attentive and unhurried -- even when things got a little complicated. They flagged that my coolant needed to be exchanged, which turned out to be my first one on this vehicle. It gave them some resistance -- my car backed up pit three and created a bottleneck they had to work through. Neither of them made me feel like an inconvenience. They communicated clearly, kept things moving, and made sure I felt like a priority throughout. That combination -- honesty about what your vehicle needs, patience when the job gets tricky, and a crew that doesn't cut corners when you hit a snag -- is exactly what you want from a quick lube stop. The stay-in-your-car format adds to the ease, but the real value here is the people. Best for anyone who wants fast, reliable service without the upsell pressure or waiting room dread. If Shawn and Kaleab are your technicians, you're in good hands.

Had a great experience at this shop. All of the team were working hard even though it was hot as…read morehell great service. Good price. They gave me good notes about issues they discovered. I was truly in and out in 15 minutes. Johnnie, Daquan and Alex rocked it.

Being a consistent returning customer all the staff are great, I've come here for multiple oil…read morechanges. Zeth goes above and beyond for this customers!! Highly recommend! He is very informative and knows what he's talking about!!

They were so kind and helpful. They went above and beyond with customer service and made getting an…read moreoil change a great experience. GET YOUR OIL CHANGED HERE!!!!

I got a lifetime warranty on my headlight restoration. I was happy that is one of the few locations…read moreoffering the service. While new management could not find my warranty on their system. In showing the receipt, they honored it and fixed their system. In addition, they installed my license plate light bulb for free. Much appreciated.

I had two great experiences:…read more 1) Back in March, I went to get my rear lights changed because I got referred to go to them and luckily one of the mechanics took my car in right away and got them changed-- took them less than 15 minutes. 2) In June I was slightly overdo for an oil change and called the store to see if there were any availability for my car to be serviced and was immediately able to accommodate me. I dropped my car and while I was there, one of the staff members showed me what needed to be changed and was very honest with me. Took them less than an hour to compete but didn't get informed until an hour later (not a biggie at all because it happens). I only got charged for what I needed serviced. What I loved was that they were very honest and I appreciated that they showed me what needed to be changed and even showed how you can determine if certain things needed to be changed. And, it was convenient as well as they're near my job. I wish I remembered the staff members that took care of my car but they were phenomenal and made me feel welcomed!

Needed a decent bit of work done. The guys here are great! Super nice and I never felt like they…read morewere talking over my head or selling me services I didn't need. Need strut replacement and maintenance and it was all done in about a day.

It was my first time coming here and they were amazing. I highly recommend coming to Central Park…read moreAuto. I came in with a flat tire. Zak asked me when I needed it by and he got it done. Good service and friendly staff.

My daughter went to get an oil change and the associate who assisted her told her she needed to get…read moreher engine checked since the oil was still dirty after the oil change. My daughter came home and told my husband who checked her oil. After my husband did an oil change at home the oil was clear. The oil that was drained was very dirty and it appears she was charged for an oil change that was never performed. My husband and daughter went back and spoke to Austin the manager on duty who advised they would refund my daughter ( still has not happened as of this review) and apologized. He was helpful however, he advised they would use this as a coaching moment. Please use caution when going here!!!! Double check your oil!!!

Overall a good experience. Took 23 minutes total for an oil change on a Friday at noon. I didn't…read morereally mind because it wasn't too hot (you stay in your car the whole time) and I had things to do on my phone and a book to read. The cheapest oil they have is $75 ish, and the coupon they send in the mail is misleading because you can't get the 50% off option because they don't have any conventional oil options, so you have to use the $25 off synthetic option which wasn't too bad. The staff was nice and wasn't pushy with the air filter, tire rotation, etc. I would be more willing to return if they had a conventional/cheaper option, but for convenience, and with the right coupon in the mail, I may return.

Groupon Oil Change and air filter replacement! Great staff and Spectrum friendly they had a few…read moreAutistic Mechanics that were not only amazing in service but knowledgeable. Was in and out even though they were slammed! All for $29!

Would give negative stars if possible. I am a kindergarten teacher and have absolutely no extra…read moredollars to spend on anything and I went because I had a coupon for an oil change. While there they gave a long list of services that my car needed. I literally cannot afford all of that so I asked what absolutely needed/ necessary to happen before my roadtrip to MN two days from that point. One of the services that was deemed "urgent" was replacing the fluid in the rear differential. Well the next time I drove my car (roadtrip) not long into the drive my car violently jerked while I was on cruise control. I couldn't figure out what was wrong so I cautiously drove the rest of the way home. I realized that the car was jolting when accelerating from a stop once I got to MN and was off the interstate so I took it in to the dealership. The guy we talked with there said that they do not service the rear differential or do not offer the service that was provided at Jiffy lube. The total cost to fix was five GRAND (keeping in mind i went to jiffy lube in the first place because I had a coupon) anyways they are denying all responsibility and Brooke (the manager) on several occasions said she would call me back, then proceeded to never do that over the course of like 8 calls with her (not even once) then EMAILED me the results of their insurances findings (they aren't responsible and won't be paying) even though not once have we ever communicated by email and she was supposed to call me back to discuss any new information she discovered regarding this whole issue. The whole thing has just been swept under the rug and I'm really upset that I went there in the first place. I felt like I could trust the technicians there and I was just wrong. Will never be going back. Not to mention when telling friends and family about this whole experience, everyone I've talked to seems to have a Jiffy Lube horror story of their own. Wishing I had heard them before I went to get my car serviced there!

-I come to Ken's for integrity. When things are confusing and I need to know exactly what's wrong…read more Personal Example: A suspicious Chevy dealer told my wife that the check engine light says the issue is a catalytic converter and it costs 2,000, but Ken's Auto Service finds the O2 sensors are not properly connected.

Originally thought I made the wrong choice. Seemed that advisors were curt and seemed to talk down…read moreto me as if I didn't understand anything about cars. I chalked it up as a bad day and went back for actual work. Seems the first day was a bad day and things were much smoother. Got all the necessary work to keep my jalopy on the road and will return to them. Good prices. Competent service and actually the service advisors were quite educational and friendly. Everyone can have a bad day I'm glad I saw that and went back to Ken's

Brandy is absolutely the best! She was very knowledgeable and helped me from start to finish. I…read moreoriginally had work done at Big O, but unfortunately they did not do a good job and I was still having issues with my van. Brandy and the team at Les Schwab took the time to figure out what was going on and did a wonderful job getting everything taken care of, And Sonny is hands down the best alignment tech in the state, bar none! He did an incredible job and even came out afterward to explain everything he had done and walk me through the alignment results. I couldn't have asked for better customer service or a better experience. I'll definitely be coming back to Les Schwab.

I have to write a review about their customer service because it is so great. I went in last week…read morebecause my tire was flat from an accident and they said my tires weren't available but they were at Discount Tire, and the nice lady made sure to say that I only needed one and made sure that I wouldn't be ripped off. They care about the customer's needs, for sure. I'm getting my car looked at right now, and the front desk makes sure to tell you how long it'll take, listens to additional needs, and makes sure that you're good to go. I didn't have to pay since they couldn't provide the service I requested, but they did give me tips on how to best approach my issue. High value business over here.