Jason is so extremely helpful, fairly priced and quick! I would recommend this business to anyone…read morein need of car repair. Thank you so much for your help.

My wife's car was hit on the interstate. Damage was extensive, but body only. We had it at a big…read morecorporate body shop, while we fought with the insurance company. Big shop eyeballed it and gave us a high estimate and said it would likely go up by another $1k once they did the tear down. Knowing we might have to pay for some of the damages, we took it out of there. My guys at Nick's Auto Repair told me about Jason. We took it there and by the end of the day, we had our estimate. Not only was it lower than the big shop, he committed to an invoice so detailed that it would help me in my issues with my insurance company. Big shop had estimated a minimum of three weeks to get it done. Jason got it done in six days. And it looks awesome. I hope to never need an auto body shop again, but if I do, Jason is my guy.

I have, among other possessions, a much beloved car. It's a really rare and powerful machine. It's…read morean eight-year-old Honda Accord. As eight-year-old automobiles are apt to become, my beloved Accord over time devolved into a dinged, dented, creased, and blotted mess. (Charlotte's drivers are jerks, by the way. All of you.) Wounded deeply by the appearance of its condition, I set about to find a Paintless Dent Removal professional who could help restore my steel-steed to it's once smooth-bodied glory. PDR guys are tough to weed through. There about a hundred broken-english posts on Craigslist for this service and a casual google search yields a handful of "charlotte dent repair" results that vary from "seems legit" to "is this a cafishing scam?" So I never pulled the trigger on actually contacting anyone about it for fear of accidentally hiring that "dude with a coat-hanger" who does more harm than good. By virtue of a forum member on a car site I frequent, Dave at Dents Away LLC was brought to my attention. He came highly recommended so I checked out his site and shot him a quick email detailing the ghastly L-shaped crease behind my driver's door, the quarter-sized ding on my rear passenger side, the pock marks on my passenger door, etc. Dave responded promptly and offered me the convenience of meeting me one weekday at my place of work to look at the car and offer a quote. Given what I'd seen and heard from others who have had PDR work done, I was expecting to have to shell out upwards of $200 to get my poor car fixed up. Dave took a few moments to look my car over, poke about for access holes in the door jamb, and then came back with a "piece of cake" response that instilled much confidence. Then he voiced an estimate that was less than half of what I feared he'd say. $80 for everything! He then said, "I can do it now, if you'd like." To which I responded something about as happy-goofy as, "Well gee-golly sure!" Dave then said, "Gimme 20-25 minutes." I think he had it all done in 15. Dave very knowledgeably and courteously talked me through what he'd do and how he'd do it, as well as what he could NOT do in certain areas, which I very much appreciated. He even patched up and plugged a couple rusty access holes inside my doors for me. As someone who awkwardly really loves his cars and tends to get attached to them to what some might regard an unhealthy degree, I can't put into words how happy I am to now know of a quality PDR guy in the area who can turn the furious anger I feel each time a careless motorist bashes me with their door in a parking lot into the joyous relief of seeing dents magically erased from my body panels... and from my memory. Dave's good people. If your car is beat up and that bums you out, give him a call. He'll make it all better.

Dave at Dents Away did a great job repairing a big dent in my front bumper and at about 1/2 the…read morecost of other quotes I received. He was on time and got it done in a little over an hour. I would definitely recommend Dents Away for any dent repair work!

Alex and everyone at the Matthews location have gone above and beyond for my family. We're repeat…read morecustomers .

They were on the list from an insurance claim to get our car fixed. They would not look at in…read moreperson without an assignment. So I would avoid this place as why would you assign your claims to them first. So I recommend going elsewhere and meeting the shop before you make you commit to them... Otherwise you are probably being scammed.

**I DO NOT recommend this company*** I have been working…read morewith this repair shop (3 Masters Auto Collision, LLC) to fix one of my cars (out of pocket, and not through insurance) since March of 2024. Since the repair shop started working on my car in March 2024, they took about 3 months to "complete" the repairs. In June of 2024 I agreed to pay in full and have the car delivered to my house (total all in cost of ~$7K), I met up with the Manager (Edgar) and he gave me a receipt for my payment. The repair shop notified me that they found a spring that was faulty and needed an additional week to fix it. I told them that was okay, but then after a week the manager kept ignoring me. More weeks would pass by and after being ignored the manager would get back to me and say that my car would get fixed "that week", but nothing has resulted from this. I even asked around October of 2024 to see the car so that I could go get the inspection done. I did notice that the car was not level, and they had still not fixed the spring on the driver side of the car. The Manager assured me that they would have it fixed by the first week of December and said he was extremely sorry and that there is no excuse for not having this fixed. I've spoken to him on the Phone maybe twice since December (after being ignored over text message) and I receive the same story, that they are going to fix my car "that week". At this point it will almost be a year that I have not had my car fixed. I do not recommend this company as they are essentially scamming me.

Definitely appreciate being referred to this body shop! Everyone here is professional, honest and…read moreattentive. Someone hit my car in the front and I needed the bumper worked on. I spoke with Erica, one of the owners and she was polite and helpful. She said they could take care of the damage and had me speak with Jose, who said he could have my car done in two days! He was a man of his word and had it done in one day no problem and even cleaned my headlights! My car looked brand new when he was done. They are reasonably priced and the service was 5-star for sure. Gabriella, who is the receptionist was always welcoming and answered any other questions I had as well. Coming back to get my mom's car fixed also. If you want quality service for your auto repairs. This is your place!

Attention to detail and great customer service. My BRAND NEW X5 got side swiped and a friend…read morerecommended I take it here because these guys are the best. I agree! My car looks like it did when I bought it and I feel like Mark had my best interests in mind when dealing with the insurance guys. Plus he stands behind the work. So pleased with the end result and the communication throughout the process. I hope I never have to use them again, but will if needed. Thanks Mark and all the people that put my car back together.

The best people in the business. Mark and Robert have taken care of me in the past, and I wouldn't…read morego anywhere else. The work they do on anyone's vehicle is top of the line. I've sent people there in the past and they always are thrilled when they get their vehicle back. THE BEST IN THE BUSINESS!. Isn't that what we all look for? I honestly do not do many reviews. Never have, but when you find the right business that excels at their job, and love what they do, you know you have the right place

Hello Everyone, I am in the Insurance Claims Business and deal with lots of body shops each year. I…read morewill say that unequivocally, S & M Auto Paint & Body, Inc is a stalwart in this line of business and You wont find a finer or more professional body shop with the kind of staff and ownership like there is at S & M. They still believe in quality, honesty, first class work on every job and they have a strong work ethic and their management and service teams are consummate professionals in everything They do. Many folks dont realize that lots of times a hold up on a body shop job is not the shop, but their own insurance carrier that is the problem, and they should take that into account before just holding the shop to blame that is for something thats not their fault!!

Recently we had an accident and used S&M for repairs. They were wonderful. All repairs were done…read moreextremely professionally and we are very pleased with the results. They worked directly with our insurance company and us Would recommend to everyone. Thanks

True five star service. Getting rear ended (in the rain) was a pain. Hearing that I had to trek…read moredown Independence Blvd from the university area for an estimate and repair didn't have me very excited either. The team at Folger were gracious, helpful and polite at all times. First off, after a quick inspection, Enterprise scooped us up in our rental car for the duration of the repair. I know, I know this is part of the insurance company's program not Folger but they made the call for us and handled the bulk of the details. I signed up to receive text updates on the repair. These came often enough to be helpful and infrequent enough I didn't want to type UNSUBSCRIBE. Our car was ready at the exact time and day they promised and check-out took less than five minutes. The best part, is that while we had an external repair the car was cleaned inside from top to bottom. This process could have been horrible but it was a turnkey as- well the push button start on my Prius.

I was really shaken up by being rear ended at an intersection. Immediately took my vehicle to…read moreFolger automotive right by Williams Subaru. Mike and his team were so calm and reassuring and took great care of me and my vehicle. They made sure that my vehicle was repaired strongly and securely and they take an enormous amount of pride in the professional work that they do, they should. I am extremely happy with the work that they did.

I came to Charlotte in 1976 for a job, which included working with the criminal court system and…read moreits officers. Before long I was asking my mentors to recommend someone for car repairs. Almost all the answers were Dee Gainey. I am still here and still occasionally in need of body and/or or other work. This family run business has never let me down and I know that their work can be trusted. They also have never objected to my asking lots of questions, which I always do. I recommend them very highly. Catherine C

These folks did a great job. Family run business. Everyone…read morewas super friendly and helpful. Quality of work was fantastic. Will use them in future.