One of the worst experiences with an autobody shop. Broke my rear door handle and tried to JB weld…read moreit back together apparently so they would not have to replace it. They charged for a replacement door molding trim that they said was on order and a year later and phone calls and visit they have yet to deliver what was paid for. Buyer beware of this establishment. They did fix the dent in door panel so I guess it wasn't all bad but not happy with customer service at all.

In the past this place has been terrific. I recently went there to get a quote on rear lift gate…read morespoiler and promised to get a quote that day. Service has gone downhill and still no one has called. Would NOT recommend this place to get small jobs done. Sure would like to mention his name but perhaps just having a bad day.

They went out of their way to give us amazing customer service. The quality of their work is top…read morenotch, and I'd be honored to use them for all my automotive needs.

I went there for an estimate. Once I mentioned that I had a lower quote, and before I could ask…read moreabout getting just the worst of the damage fixed, the Service Rep turned on me in mid sentence and said "Well let them fix it, turned his back on me and walked away. My attempts to reengage from a distance, were met with dismissive sarcasm towards me for every question tried to get an answer for. I don't know how good there work is there, but according to some of the other comments I feel fortunate not to be doing business with them.

I honestly cannot say enough good things about this body shop! I drive 3 1/2 hours to do business…read morewith these people. They're always attentive and thorough with their work. if I have ever run into any issues with work done by other body shops (caliber collision.. 2years back n forth.. wouldn't recommend), they (nextgen) thoroughly corrected the issues in record time (about a day and a half tops). If any issues arose with Insurance companies about trying to not use the correct OEM parts and try to use subpar aftermarket ones instead, the shop goes all in on your behalf. To be clear, my 2019 charger has hit 3 different deer causing front end damage, also had the front end damaged by 3 different drivers negligence hitting my front end with their various vehicles. I just took this picture today.. the car still looks brand new because of Next Generation's high quality of work. Jennifer has ALWAYS been very quick to alert me to issues with parts sent to them that they deemed to be defective or subpar in any way, and quickly sent them back to be replaced by higher quality manufacturing. I appreciate their level of transparency with the process, as well as the girls in the front and their open lines of communication and insight into great finds on better manufactured parts for customizing my dodge charger. I absolutely mean it! I'm not someone that typically leaves stellar reviews (or any reviews for that matter) about businesses, but I have returned to Next Generation for repairs at least a half dozen times because of their high level of consistency, quality, work ethic, and professionalism. Also if their is any issue with parts fitment, they're quick to address and make certain that the car is in as outstanding condition as possible. Again, my 2019 dodge charger seems to be a magnet for front end damage and still looks fresh off the assembly line or better because of Next Generation. THANK YOU Jennifer, Taylor, and all of the staff and technicians at Next Generation Autobody of Culpeper, Va. I apologize if i didn't name drop more, but I'm not the best at remembering names. Remember at least 6 front end collisions and hit n runs (one of which being $10,000+ of damage from a deer) and my car looks and drives like new . PICTURE JUST TAKEN TODAY. NEXT GENERATION GETS THE CALL EVERY TIME I NEED BODY WORK DONE! NO BS.

if I could give them a 10 out of five I would. they repair an ugly dent and now it looks l new!…read moreThe cost was very reasonable as well.

Horrible service waited on my car for 3 weeks and knew it was totaled the 3rd day after dropping it…read moreoff. They also had a big issue putting my car back together Sergio the owner was the biggest hassle with him huffing in my ear on the phone after asking the progress on my car. They didn't seem they valued my car in any way and had gorillas going at my car ripping things off of it. Also rally lights cut off and thrown in the back when they didn't need to touch the hood and if you're going to touch them put them back. Just glad they didn't throw those away like the pieces of my front bumper that were still good. Horrible service would not recommend this shop a day in my life!!!

Initial impressions was excellent explaining though my damage was just minor there may be more…read moredamage which they would not know until it was taken apart which would increase turnaround time. I decided to take the car with me while they ordered parts assuming there would be no other damages that would need to be repaired as well. They told me it would take 2-3 days to get parts in as Hyundai tends to overnight parts. A week goes by and parts still haven't arrived so I call and they tell me wrong parts were ordered, with my schedule I had to wait another week to find out if the parts came in and when I can drop off. Finally they come in and when I dropped the vehicle off they told me again 2-3 days but throughout the next 2 weeks they gave me excuse after excuse such as wrong part again (which blows my mind since the insurance paperwork says exactly what part number needs to be ordered) and their tech doesn't want to come in and even as they were finishing it they told me after washing the car off that they noticed the headlight has water in it AND HAD TO ORDER ANOTHER REPLACEMENT PART. After taking a look at other reviewers this seems to be a common complaint so if you value time don't waste it here. They are lazy and will drag you through a mess of lies one after the other. Oh I wish this drops the rating much lower to reflect how shady they actually are.

Woodard Automotive just serviced my wife's Volvo XC40 for its 40k mile checkup. They did a…read morefantastic job and were 100% honest at what needed to be done. Their costs are so much better than what the dealer would have charged. I highly recommend Woodard Automotive for any work you need done to your car.

I have been coming to Woodard Automotive for over five years now and the quality, service, pricing…read moreare all exceptional. They look to really save you money, by also providing exceptional service. I never take my vehicles to a dealership after I discovered them from word of mouth. Hands down the best in the Fredericksburg, VA area. David 11/2025

I went to get my emissions test done early morning. Took about 45 minutes all together. Staff is…read moregreat and very courteous. My only complaint would be that now my back tire sensor isn't reading again. Had this fixed by burtons in the last year and had no issues until this day. Will have to let them know next time I go in because that isn't cheap

We have always taken our cars to Burtons for only 1 reason, they are a neighborhood business that…read moreis legitimate, trustworthy, and they care about their customers and the Stafford/Fredericksburg Community. We always know when we take our vehicles to them that we are getting the real deal, we aren't getting conned, we aren't being lied to, and their work is superior. I always recommend everyone to take their cars there for repairs and maintenance, because they are the best, professional, personable, and great people all around. Keep up the great work, we will keep coming there.

Outstanding service! Locally owned and operated as a family business. They took care of me at an…read moreextremely reasonable price. Their services are top notch!

From one business owner to another,…read more I truly appreciate Aylor's Towing for coming out to assist us with our customers' needs. Not only did they fulfil those requests, but they also took care of a few additional small tasks on the same day. We discussed potential future towing services, and the pricing they provided was very reasonable. It's always great when local family businesses support each other, and it looks like Madison and Aylor's will have a lot of future collaboration! Thank you again for today! Your customer service was outstanding, and we truly appreciate your assistance!

My car was damaged in an automobile accident. Caliber repaired my vehicle like the damage never…read morehappened. All of the employees were attentive, professional, and courteous. The kept me up-to-date every step of the way and made the whole process very easy. I went to the location on Nelms Circle in Fredericksburg. It was very covenient to my home and the rental car place. They worked with the rental car company and the insurance company seamlessly. I highly recommend them.

Hit a deer,bumper and front end damage... got my truck back and headlight was still cracked and a…read moregouge on tge front of my hood tgat wasn't fixed.... front end damage they fixed the minimal! Missed a bunch that wasn't there previous deer strike. Front bumper looked like it was painted in a hime owners garage. Mind you I have a 2021 Chevrolet 1500 rst red so everything shows..paint is orange peeled. Poor quality and poor damage control!!!