I just got our car back from BCR COLLISION today. It looks like new. Brian Ream is very nice and so…read moretalented. He makes you very comfortable as you go through the insurance claim process. I highly recommend BCR for your body shop needs. He is a great local asset.

I highly recommend BCR collision center. Bryan provided quick and courteous service to me and…read moreallowed me to get back on the road and continue my trip safely. I cannot thank Bryan enough for the help he provided me. Thank you.

They normally do my repairs, today they corrected problems from a poor repair by the Lexus dealer…read morebody shop where they used the wrong sealer between the pannels and caused water to leak in the trunk. I highly recommend this company for body repairs.

First class work. Kenny will take care of you. He knows his stuff because he's been doing this for…read moredecades. You can trust him.

Not be too busy to give a estimate. No problem though, after reading the reviews about the…read moreincompetence and lack of quality work, I'm happy to go elsewhere

Unfortunately, someone backed into my car in a parking lot in September 2024. We soon realized they…read moredid not have adequate insurance, so they offered to pay out of pocket to fix my car. I got 3 estimates and talked with the person who hit me, and we went with the estimate that was in the middle on costs. I learned very quickly that I chose wrong. The person who hit me went and paid the deposit, Crash Champions then ordered the parts, and we scheduled the repairs. When I dropped off the car the receptionist had me sign the necessary paperwork and while I was waiting to finish this process, she proceeded to take a call from a customer and put the call on speaker while I was at the desk and another gentleman was in the waiting room. After the call was completed, she, another employee and manager proceeded to holler back in forth about who was accessing my work order. After that, I was done, and I left. Work was completed in a timely manner, and I was kept informed about the process through the link I was texted, that part was great. They contacted me to let me know my car was completed and gave me my total. The total was higher than the quote and when I checked the car in for repairs, I signed a contract stating they would seek my approval for costs before completing repairs, which they never did. I learned quickly why they were so aggressively pushy about me claiming this on my insurance. We were able to negotiate the price down but when we picked up my car, they did not even repair it fully. They did offer to repair it for an additional cost, even though they quoted the car after looking at it and taking pictures. The repair that was missing was where the brunt of the damage was, as well as the most expensive repair work being completed (front grille sensor bar). We tried filling out an internal survey and dealing with the territory manager to correct this situation but we're unsuccessful. I hope this review will save someone from the nightmare I went through with my car that was less than a year old. Repairs totaled at over $4k. There are others problems that occurred as well but these are the main issues. I would highly recommend going anywhere but here.

Phil did our several Thousand Dollar Body Repair on our 2014 Dodge Mega cab dodge Ram truck…read more Hes work was flawless in returning our truck to like new condition in short order.....paying meticulous attention to every detail. Management and some of the front office of that shop was quite a different experiance...... The manager was cantankerous at times.....he originally quoted a repairs could take a month. After thinking about that we called to ask why so long.....the manager said that they werent going to make us happy and we should come pick up the truck.....huh?????....... Finally he got back to the length of time for the repair.....and said would probable be only 10days.

Very professional took my car in on a Friday and Monday they had it ready. I would definitely use…read morethem again

I would like to say I am so thoroughly impressed with the service I received here…read more The service was friendly and thorough. Everyone I spoke to was knowledgeable and patient with my questions regarding my repairs. I know I'm not the only one who doesn't know much about cars and sometimes it feels embarrassing to ask what's going on or worried that you'll be taken advantage of but I never felt on ounce of shallow character from here. I brought my car in and not clean at all.... It's is by no means anyone's job to clean it but when I got my car back it was fixed to perfection and to my surprise it was completely cleaned out, vacuumed out all the dog hair and I'm sure cleaned out some trash. I was speechless. Like I said, not expected at all and kinda rude on my part to leave it with them dirty but very VERY kind of them to go the extra mile for me. And my car looks amazing. Thank you guys! I'll be referring you to everyone. -2016 Jetta passenger doors replacement

Locally owned and operated with fast, fair and friendly service. I've always taken my vehicles here…read morefor work.

Very professional... Excellent service and knowledge of…read moreaccessories and installation. We had bed lined sprayed, wheel wells coated. Very well done with a lifetime guarantee. Appointments made and were exact on cost and time it took to install. Definitely recommend and we will return.

Adam and his Team of professionals are the best around. They have helped our company grow its fleet…read moreof work trucks by installing work style camper shells, ladder racks, and bed slide outs. The build out/installs were quick, and the pricing was competitive with the local market. If you are looking for custom truck work to be completed in a professional and timely manner in South Baldwin County, look no further. RJ-C/Sharpe Company Orange Beach, AL

I would have rated this place zero stars. My experience with this company was horrible. Poor…read morequality of work. Poor customer service. I don't recommend anyone to use this place of business.

My hood on my car flew up and hit my windshield. My car had some prior damage, all in the same area…read moreas where the recent damage was done. I bought it as is (2011 Prius Hatchback). I had my car towed to this place because it's what my insurance company said would be good (StateFarm). I have the tow guy leave my keys in the drop box since it's late and left a message on their phone. I then came in when they had finished my estimate. My original estimate that I was told was well under what my insurance company was willing to pay. I saw the papers they handed with the estimate. I was then told that my insurance company wouldn't cover it and to wait to call my insurance for another few days. I didn't wait, I called them as soon as I left. After looking over the estimate StateFarm told me they would fix it no problem but they needed to call Joe Hudson's first and check with them. After that call I'm told there is almost 2,000 worth of hidden damages I was never told about. Keep in mind this was not even thirty minutes after I left the shop. I then had to total out my car because I don't have the money to get it towed to another estimate place and StateFarm refused to pay for it. StateFarm paid all but $60 of my loan from my car and Joe Hudson's I'm assuming got to take my car. They cheated me out and now I have to share a car with my fiancé which is insanely inconvenient and has made me not have as many hours resulting in me not being able to save for a new car. So thanks so much to the asshole that tacked on hidden damages that I was not told of until my insurance company calls!