Complete crooks. First they tried to charge $1000 for four days of 'storage' (not disclosed), but…read morewhen I elected not to get the work done, they returned the car stripped of both headlights and taillights (not impacted by the accident). Crazy!

My good friend who was at the end of her rope and I brought her HHR in with a creaky engine cradle,…read moreand learned only ONE tightened bolt of four was supporting her entire engine. Because it was deemed "cheaper to replace the car" than the part needed, the mechanic who looked at it, replaced or tightened three screws so she would get some more months out of it until she can save for a new car. He gave me a caring father vibe, and the desk staff supported him, trusting his judgement. The dated, bland building does not reflect the soul contained inside. Give them a shot!

Quality work, on time, friendly reception handled the insurance issues. Very nice facility…read moreconvenient to Collierville.

Had my front bumper replaced here, the clips never stayed in (not sitting flush), lots of moment…read morelike it's not on right, and parts of the trim came off as well. Tried calling about how to move forward, went to messages and never heard back.

My transmission was slipping in my 2017 Tahoe. I needed help. And Coleman Taylor was suggested by…read moremy favorite mechanic. And I was lucky he did. I was informed that it could take 3 days or it could take a week. Regardless, the Tahoe needed fixing. I took it in on a Monday and one day later I was struggling to find a rental when I got a call from the CT guys. IT WAS FIXED!! Went in to get it and the cost was awesome. I had been told by several that a new transmission cost a lot. But these guys were fairly priced. I can't say enough good stuff about these guys.

I was feeling a strange shudder in my truck so I called Coleman Taylor…read more They allowed me to bring it in the same day! In a matter of hours, I had heard back from Marvin and he thoroughly explained what was going on and what my options were. He was friendly, helpful and patiently answered all of my questions. I'm not going to get the repair done as the vehicle is still in it's return window but if I need a transmission repair in the future, I will definitely be a customer. Thanks so much Marvin!

This is the VERY BEST repair shop in the Memphis area. Each employee is dedicated to what they do…read more I am a retired lady and have used Brewers for myself and my son. Also for my employer, his wife and grandson. To my remembrance, we have never taken a car back for something undone. All of his employees are dedicated and efficient.

Great customer service! Fair pricing and honest estimates! They are open at 7am which helps with…read morepeople who work!

1. Quality of work was perfect on a difficult rear-end crash on my 2023 Dodge Challenger--this…read moreincluded the "bumblebee stripe" (decal) in the back. 2. I was out of town during the repair. The dealership up the road was terrible with their communication for getting parts, but Simon at Remmington's was fantastic in letting me know the status (as best he could). They also ran my car every day and moved it and kept it secure in their nice building (my car was damaged in an attempted theft in Memphis.) 3. When I picked up the car after about six weeks in their shop, (again, waiting for parts,) I was met by the owner, who told me he personally works on the cars to ensure quality work. The shop is big, well-equipped, and impressive. I left for my 668-mile drive home very happy. I highly recommend this place!

Walked in to get an estimate, thinking I'd be leaving my suv there for a day or two (yeah-I'm…read morethat old!); 20 minutes later was discussing the figures. Made an appointment which I then had to delay and they were so accommodating! Dropped it to get done this week and it looks fabulous!! Much better than it did before the idiot hit me! Professional, courteous, friendly--never going back to the other local spot I've used several times and had always recommended. I found the best!!

I would give this place 10 stars if we could. We called on Wednesday to inquire about adding…read morerunning boards on our new 2023 Gladiator, Jay got us in the next morning promptly at 9:00am. We are extremely satisfied with the work and the staff. I definitely recommend CROSSROAD for all your custom Jeep and truck needs. Thanks again Jay !!!

If you need running boards, Jeep lifted or Custom Tires, Go see J !!!…read more They have Excellent customer service. And the work was done well and in the time frame I was promised....

This shop has had my buddy's truck for 98 days -- yes, NINETY-EIGHT -- and in that time they've…read moredone nothing but dodge his calls, misdiagnose the issue, and waste his time. Every update was either delayed, vague, or flat-out incorrect. After months of excuses, the truck is still not fixed, and he ended up having to buy a new truck just to be able to get to work because they couldn't get their act together. To make it worse, they still charged him $2,000 for absolutely nothing. No repair, no resolution, not even a straightforward answer. Just a huge bill and a useless truck sitting in their lot. Save yourself the headache and go literally anywhere else. This place is the definition of unprofessional and unreliable. Not worth your time, money, or sanity

Great business and customer service satisfaction. My father had some work done there on his truck.read more

Our car broke down a little over halfway home on our drive from the Florida panhandle to St. Louis…read more Warren responded to our Yelp request quickly and was able to fit us in the following day (Sunday), driving 30 mins from a previous appointment to Memphis to check everything out. Even though my husband was able to get it started again after clearing away corrosion on the battery just before Warren arrived, we had peace of mind knowing he'd checked the codes and assured us everything seemed fine. Though the car hadn't overheated, he also identified and fixed a loose connection that was causing a coolant leak which would've led to more problems soon. He knew we were from out of town and desperate to get home. A dishonest mechanic could've taken advantage of the situation and charged us a ton, but not Warren. He charged us a totally reasonable mobile service fee plus a little for mileage. I'd expected to pay much more given the distance he traveled. To top it all off, he texted to check that we'd made it back home safely. We can't thank him enough. 100% recommend!

Fixed my brakes, but was dishonest about charging me extra for picking them up for me, he did not…read moresay there was a service fee for that. and additionally charged fees he did not account for in his quote for mileage and a parts run, none of which was in the original quote. Also he does not have a business at this address, he worked out of his car and quoted nothing about mobile fees. Do not recommend.